GunBroker.com Reviews 

53,859
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality products available, stating that items consistently match their descriptions and offer great overall value. Consumers find the website simple to navigate and user-friendly, making transactions smooth and straightforward from start to finish. However, some people mentioned that shipping can occasionally be slow or delayed depending on the courier and the location. A few consumers also noted occasional issues with items arriving incomplete or requiring unexpected cleaning upon delivery. People additionally expressed a desire for improved website navigation and better search tools to find specific items more easily.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the great selection and accurate item... See more

User experience

People report positive experiences with user experience, highlighting that websites are extremely easy to... See more

Website

Users describe positive interactions with website, highlighting a great selection of items and an easy-to-use... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from start to finish is... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience for my first time buying a gun via an auction website. I was able to easily communicate with the seller of the item I was interested in. After winning the auction the process... See more

Company replied

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,859)

6,246 reviews in the last 12 months

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Rated 3 out of 5 stars

The final confirmation of bill payment…

The final confirmation of bill payment was way too slow. Delayed the purchasing process. Had to contact the seller to see what the hold up was. it was due to delayed confirmation by Gunbroker.

17 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Easy checkout

Easy checkout, easy communication with buyers and sellers.

17 July 2026
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Rated 5 out of 5 stars

Communcation was great

Communcation was great, plus making sure we get our product

17 July 2026
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Rated 5 out of 5 stars

Strait up

Strait up, what you see is what you get. Zero complaints.

15 May 2026
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Rated 5 out of 5 stars

Hello great i am new to gun broker and…

Hello great i am new to gun broker and fOund it outstanding . Great prices quality and speed serivce no bs it has every weapons platform i person can ask for . And if u need help they help write away

26 June 2026
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Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. Gun is perfect; my husband happy with it!!

17 November 2025
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Rated 5 out of 5 stars

Great response to my initial sign in…

Great response to my initial sign in problem. Got back to me and helped right away. Feel secure in using your site and love the variety and options open to me for buying and selling if i choose.

16 July 2026
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Rated 2 out of 5 stars

I hate the new phone call before…

I hate the new phone call before logging in. I go on your site probably 50% less because of that

16 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Ease of navigating the site

Ease of navigating the site, directions are straightforward and easy to follow, swift processing and overall a fun experience

17 July 2026
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Rated 5 out of 5 stars

Good communication

Good communication, ease of bidding, and fast checkout and shipping.

16 July 2026
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Rated 5 out of 5 stars

Everything went smoothly.

Everything went smoothly.

16 July 2026
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Rated 5 out of 5 stars

Trusted website

Gun broker is the the website that I can trust, fast and, secured. Trânsaction was smoothly.

16 July 2026
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Rated 5 out of 5 stars

Very good experience

The system allows for a smooth, efficient transaction.

16 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

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