Gumtree Australia Reviews 

794
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform's ease of use and intuitive interface, making listing and selling items straightforward and efficient. Many people appreciate the convenience, noting quick sales, effective communication, and a hassle-free way to connect with genuine local buyers. However, some customers also noted a decline in the platform's ability to attract buyers, with items taking longer to sell or receiving fewer replies. A few people experienced issues with the search engine, the updated interface requiring more clicks, or faced problems with account access and unexpected blocks.

What people talk about most

Product

Users describe positive interactions with product sales, noting that items often sell quickly and easily.... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app very easy to... See more

Website

People report positive experiences with the website, finding it very easy to use for listing and selling... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting positive experiences, citing reasonable... See more

Service

Customers consistently note positive experiences with service, with many reporting good responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... See more

Company replied

Rated 5 out of 5 stars

Gumtree's interface is great and easy to use. However, it no longer attracts buyers. The item was sold via Facebook Marketplace, which has a terrible interface and menu system but, strangely, does a... See more

Company replied

Rated 5 out of 5 stars

Despite selling most items on FB Marketplace, I still list them on Gumtree as well and occasionally sell here. Interestingly, it's often the higher value items, like my caravan, the sell on Gumtree.... See more

Company replied

Rated 5 out of 5 stars

The cost of my Ad was very reasonable ($30) and a Sale was made in less than a week from the posting of the Ad. I was genuinely surprised by the quick result. I highly recommend Gumtree as an effectiv... See more

Company replied


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

794 reviews

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Asks customers to review

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4.5

All reviews

(794)

572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item sold quickly on Gumtree

Item sold quickly on Gumtree. Had it listed elsewhere firt.

12 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Richard,

We're glad our platform helped you sell your item quickly. We appreciate you sharing your experience with us, and we value your feedback.

-The Gumtree Team

Rated 4 out of 5 stars

Ok directions

Ok directions, easy to use

12 May 2025
Gumtree Australia logo

Reply from Gumtree Australia

Hi Virginia,

We're glad you found the instructions helpful and that the site was easy to use. Thank you for your feedback; we appreciate it!

-The Gumtree Team

Rated 4 out of 5 stars

Easy transaction

I find Gumtree to be the fastest and easiest way to sell something quickly. You have to be careful if customers ask to make payments in unusual ways, better to always insist on cash and have them come to you. But it's the best for making a profit, without any exorbitant fees.

11 May 2026
Unprompted review
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that you find our platform convenient for selling items. We appreciate your advice about safe payment practices. Thanks for your positive feedback!

Rated 5 out of 5 stars

Gumtree for My garage sale

Gumtree was good as usual, my garage sale was being advertised in Marketplace but seemed not to be working and I couldnt see the advert, so quickly checked my Gumtree ad and it was there. Thank you

9 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that Gumtree worked well for you! Thank you for your feedback.

Rated 5 out of 5 stars

HiFi Speakers.

The buyer was perfect.

9 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

We appreciate you taking the time to share your positive experience. We're so glad to hear everything went smoothly!

Rated 5 out of 5 stars

Selling on Gumtree is relatively hassle…

Selling on Gumtree is relatively hassle free. All you have to answer as quickly as you can all enquiries and at the end you will find a right buyer

6 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that your experience selling on Gumtree was rather easy. We appreciate your feedback regarding answering inquiries promptly to find the right buyer. Thank you for sharing!

Rated 3 out of 5 stars

sold it quickly

all good keep it up

18 May 2025
Gumtree Australia logo

Reply from Gumtree Australia

We appreciate your feedback. We are glad to hear you were able to sell quickly. We will continue our efforts to make your experience on our site a positive one!

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

We appreciate the positive feedback and we hope you'll have many more positive experiences on Gumtree.

Rated 5 out of 5 stars

Gumtree performed as expected

Gumtree performed as expected. It was appreciated.

8 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Darryl,

We appreciate you taking the time to share your positive experience. We're happy to hear that Gumtree met your expectations and that your item has sold!

-The Gumtree Team

Rated 5 out of 5 stars

Sadly, time has passed Gumtree by

Gumtree's interface is great and easy to use.
However, it no longer attracts buyers.
The item was sold via Facebook Marketplace, which has a terrible interface and menu system but, strangely, does attract a lot of buyers.

7 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

We appreciate your feedback and are happy to hear that you find our interface easy to use. We are sorry that you experienced a lack of buyer interest on our platform and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

It's not too difficult to sell things…

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and sold things successfully Thank You.

6 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that you successfully sold your items on Gumtree. We appreciate your positive feedback. Thank you for sharing your experience.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that your experience selling on Gumtree was so easy! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Headphone add

The headphones has had many people watching offering completive pricing that i couldn't resist. Great website!!!

6 April 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Will,

We're happy to hear that your item has sold and that you had many offers. Thanks for taking the time to leave your positive feedback!

-The Gumtree Team

Rated 5 out of 5 stars

Gumtree is a great Company

Gumtree is a great Company
My experience is always awesome. :)

5 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Richard,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you’ve had such a positive experience with Gumtree, and we truly appreciate your kind words and continued support.

Rated 1 out of 5 stars

Useless search engine

Been selling on Gumtree for years and the search engine is getting worse and worse. Eg have a Leitz microscope listed, says it’s on page 8 but when I search via google there is no sign of it. Just comes up with “sorry no items exist” just pathetic for selling.

5 May 2026
Unprompted review
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ed,

We’re sorry to hear about your experience and understand how frustrating that would be, especially when you’re trying to sell an item.

We’d like the opportunity to look into this further for you. Please contact us directly at communitysupport@gumtree.com.au
with your account details and a brief summary of the issue, and our team will review this further and assist.

Rated 5 out of 5 stars

It was the most cost effective way to sale...

It was the best plate form to safely and cost effectively sales yor items.

5 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Paul,

We're happy to hear that you had a positive experience using our platform to sell your items safely and cost-effectively. Thank you for your feedback!

-The Gumtree Team

Rated 5 out of 5 stars

They turned up when they said they…

They turned up when they said they would ...paid as agreed and left by saying thank you and good night

2 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Les,

We're happy to hear that everything went smoothly with your sale. We appreciate you taking the time to leave us positive feedback. Thank you!

-The Gumtree Team

Rated 5 out of 5 stars

nice family

nice family, happy with aquarium

4 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi John,

We're happy to hear that your item has sold and that the family enjoyed the aquarium! Thank you for your positive feedback; it means a lot to us.

-The Gumtree Team

Rated 5 out of 5 stars

Legit

Easy to use and trustworthy interactions with all people I have dealt with

4 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Nicolette,

We're happy to hear that your interactions have been easy and that the buyers have been trustworthy. We appreciate you taking the time to share your positive experience!

-The Gumtree Team

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