Guitar Superstore / Pete Oakley Music Reviews 3

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Musical Instrument Store

Information provided by various external sources

From our Burton on Trent store and online shop, we offer a huge selection of guitars, amps, percussion, pro audio, keyboards, synths, recording equipment, PA systems, and accessories to suit all budgets and levels. Our team of experienced guitar technicians have years of experience in the industry, and can offer valuable advise for all player levels, beginner to pro. We can also offer a professional repair, upgrade and setup sevice for your guitars to ensure you are always gig-ready! Guitars ranging from sub £100 to over £8000, and of all shapes and sizes. If you are looking for something a bit different, we've got a huge selection. Baritone, 7 string, sitar, banjo, mandolin, fiddle, melodeon, bazouki, mandola or ukulele, we've got it all!.​ Pete and the team check over every product, and pick out only the best brands and models to sell to our customers. Every instrument is checked over, and setup to ensure a top quality, gig-ready instrument every time.​​​​


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and knowledgeable

Took my guitar to be fixed, needed new machine heads. Found Dan to be very helpful and knowledgeable, he went over and above to help and all a a price which was so much better than I was expecting

3 February 2026
Unprompted review
Rated 5 out of 5 stars

This is an excellent guitar and amp…

This is an excellent guitar and amp shop. I chose Pete Oakley Music to purchase an expensive Gretsch due to the very positive attitude demonstrated by the staff. The staff are polite and respectful, highly knowledgeable, and very enthusiastic about music and instruments. They are all active musicians, including the owner, Mr Pete Oakley, whose experience and expertise with guitars and set-up is second to none. The range of instruments is superb across very broad price points. Testing and purchase was a delightful experience. I recommend this establishment without reservation no matter what your budget or experience.

2 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Guitar srore with very friendly team

Went to collect a Rickenbacker for my son. Made very welcome and felt at ease and like a long-time customer even on this first visit. 3 in the team while I was there and all friendly and very knowledgeable. Pete the owner made coffee for everyone in the store while I was there. Not sure that was a good idea as it gave me too much time to look around the hige stock of varied guitars which covering everything from acoustics for beginners to very top end custom instruments by PRS. Wouldn't hesitate to anyone.

4 April 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look