The Guinness Partnership Reviews 

The lady that I spoke to was very helpful and clear spoken and made it very easy to understand everything.

She was very friendly and helped me sort out my repair very quickly and smoothly.

The colleague I spoke with was very helpful and patient. She took her time to take me through what she was doing and explained the next steps. Thank you for been kind.

When I contact Guinness, I always get a professional experience. The lady I spoke to this time, the same as every time, was calm, collected, informative and the ability to just listen. Do not go down the AI route. Guinness needs these awesome people.

I had lots of jobs to book as just moved I and he booked them all for same day excellent service and very helpful

Great communication quick and effective easy to report issue, Andy was lovely and resolved my problem

Very patient and very happy to solve my issues

I have had the pleasure of being a tenant with Guinness Partnership, and I cannot recommend them highly enough. From the very beginning, the team has been incredibly supportive, approachable, and professional.
Every time I have needed assistance, whether it was a maintenance issue or a simple inquiry, their response has always been prompt and helpful. The staff genuinely care about their tenants, and it shows in the way they handle every situation with kindness and efficiency.
The sense of community fostered by Guinness Partnership makes living here a truly enjoyable experience. They take the time to ensure that all residents feel valued and heard, which is a rarity in housing services.
If you're looking for a housing provider that prioritizes its tenants and offers exceptional service, look no further than Guinness Partnership!

We haven't had the people out yet so this could be subject to change, but the lady on the phone (Zoha) was absolutely superb. Very attentive and considerate, really helpful too. Exactly the type of person you want to be speaking with when there's a home emergency.

Prompt service
..great job

Angela Seesford, Working well with a politeness and patient dealing with client, Spoken well and cleared.

Spoke to Andy he was very helpful and considerate

The chap was polite & very helpful with my booking a repair in as soon as possible so i knew when the repair was being done

Through to customer complaints and spoke to Almas who was most helpful and seemed to know what needed to be done very competent and friendly as well.

Lady was very polite and helpful

Very helpful

I had to phone the Guinness partnership today and they were very polite and very helpful and sorted my question out then I spoke to the customer services and the lady their was also very pleasant and helpful with her answers to what I asked her

Advisor was very helpful and made it very easy and clear thankyou for your help and support.

I spoke to Blessing and she’s just an amazing advisor, very helpful and very respectful person.
I appreciate her help and understanding.
Thank you

Person I spoke to was really efficient and helpful but initially trying to get through pulled the score down.