Gsworkwear Reviews 

130
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the great product quality and note that many orders arrive quickly and in excellent condition. Many buyers truly appreciate the helpful support and prompt communication received from the team when managing their purchases. Some reviewers were not happy with significant delivery delays, stating that shipping routinely took much longer than expected. People also pointed out issues with items arriving damaged, sizing inconsistencies, or encountering unhelpful customer service responses. A few others reported that certain products shown as available on the website were actually out of stock.

What people talk about most

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. While some reviewers... See more

Product

Clients share ambiguous opinions on product variety and sizing. While many reviewers praise the fantastic... See more

Delivery service

Reviewers highlight ambiguous experiences regarding the delivery service. While some customers report very... See more

Quality

Reviewers mention positive feedback about quality, praising the good materials, competitive prices, and... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After an initial hiccup of the item not arriving on said day. I emailed the company and got a reply stating that the item will be delivered next day & apologies for the delay. Item arrived and the i... See more

Rated 4 out of 5 stars

So far so goodish. Arrived in a fair amount of time. Nice quality, however sizing off. Size medium T-shirt more on the large side and size medium hoodie too small. Returning for exchange has been q... See more

Rated 5 out of 5 stars

I purchased 10 items from GS Workwear which arrived on time, and in excellent condition. However, when I used the Draper watering can the rose lid dripped instead of spraying so I contacted... See more

Rated 5 out of 5 stars

Surprised so many low score reviews I've had nothing but a positive experience with GS over the last couple of years 3 orders for hoodies T shirts and polos All orders arrived quickly in as expec... See more


3.3

Average

TrustScore 3.5 out of 5

130 reviews

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1-star

No history of asking for reviews

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3.3

All reviews

(130)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Services from GS Workwear…

I purchased 10 items from GS Workwear which arrived on time, and in excellent condition.

However, when I used the Draper watering can the rose lid dripped instead of spraying so I contacted customer services to only replace the rose lid.

I gave GS Workwear 5 stars because I received exceptional service from Mahesh who kindly replaced the whole item free of charge.

That is what I call "Service".

Thank you GS Workwear Great Job as always.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Good value safety jackets

Good value safety jackets. Although there was a delay in delivery initially, communication was excellent with helpful information and the jacket arrived on upgraded 24hour delivery

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Don't use this company!

Absolutely terrible company.
I purchased a pair of Buckbootz work boots from them; however, when i first wore them outside i noticed that the left boot was leaking. I sent the boots back to GS, only to be told that there was nothing wrong with them and if i wanted them back i would have to pay delivery for the defective boots to be returned to me. I argued this over several months, as the boots weren't wearable, only to be told that the boots had been disposed of, because i hadn't paid the postage cost to be returned to me.
Awful, awful company - do not use them!!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Trouble freeeeeee GSW337384

Surprised so many low score reviews
I've had nothing but a positive experience with GS over the last couple of years
3 orders for hoodies T shirts and polos
All orders arrived quickly in as expected condition Well wrapped
The prices are crazy low compared to other suppliers

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Do not buy from this company. Placed an express delivery order on Thursday morning. I have emailed GS workwear twice about why I hadn’t received a shipping email and have had no response after two working days. Seems like a scam website to me, that’s how poor this service has been.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful, took order and showed stock, then processed order week after it was placed and refunded half of it as didn’t have stock

Don’t bother with them

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered mascot hi vis trousers on…

Ordered mascot hi vis trousers on Monday evening, arrived Wednesday morning as stated on website, only had 1 pair in stock of my size for that delivery time but will definitely be ordering more when I return from working abroad

6 August 2025
Unprompted review
Rated 2 out of 5 stars

Tread carefully - buy locally....

As with many others - expected delivery within 3 days and when it did not arrive I was frustrated and emailed them. They replied: 'checkout showed you a 8-10 day delivery date'. It did not. All became a bit of a hassle as I needed what I had ordered urgently by this stage so I cancelled the order with GSW and purchased what I needed from a store 25 miles away. I drove to collect it. The next day they had not replied to my cancellation so I emailed them it a second time asking them to confirm the cancellation. Within a couple of hours I had an email stating 'item dispatched'. No phone number to call to sort this so I emailed them twice more demanding they honour my cancelled order.
They said It had been sent so I had to either receive the delivery and arrange with GSW for it to be returned (no thanks!) or reject the delivery with the courier. I then had to chase them for who and when it was being delivered. They emailed me that Royal Mail was the courier. Royal Mail have a website dedicated to businesses showing them how they can 'recall' packages and one reason for doing so listed is: 'customer cancellation'. But no, I have to stay-in all day to ensure Royal Mail don't leave the item at our door.
GSWorkwear seems to be a 'garden shed' setup and their customer service represents this. Their 'delivery date' at checkout cannot be trusted and they should mark clearly on every item page '8-10 days delivery' where this is the truth. I will not be buying from them again as I do not trust them. Tread carefully - shop locally - lessons learnt.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of Time...

Waste of Time...
I don't believe they have the stock as advertised on their website, my experience was a 10 day waste of time, when I could have bought elsewhere

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Awful work

Gloves ‘ordered’. They sent me a part of it in very inferior quality with no manufacturer identifying. Then no contact possible after ‘Thank you!

8 May 2025
Rated 5 out of 5 stars

Uneek polo's order

Never heard of this company before found them on Google and placed a order online for uneek classic polo's and zip up hoodies. My order was sent out quite quick I did have a problem with a wrong polo but this was quickly sorted and the correct one posted I've used the uneek brand for a over 5 years now as they are a good fit and true to the size and wear well for the price I will be using gs workwear again when needed I recommend this company

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication from Masesh on the process of the order, order received well packaged and in a timely manner. Great product at a great price. Will use again. Thanks

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Can't praise this company enough

I've been searching for overalls for ages and I finally found some at a very reasonable price, After enquiring
& corresponding with the staff at GS Workwear (Lyndsay) all I can say is they have been fantastic. The customer service i received was truly impeccable and would give them 10 stars if I could. My parcel arrived a few days after I ordered on Saturday (Easter weekend) which was impressive. I would definitely use them again especially as they are a family run business. Thank you so much. Keep up the amazing work to all the staff are GSworkwear.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Robbed of Express delivery& still don't have items

Same as many on here paid for express delivery, 3 days later not received, or even dispatched. Contacted them they said one item was out of stock & they were waiting for it come back in before sending. It was something I hadn't ordered & it was in stock online qhen they took my money! When questioned they said it states when ordering that express delivery is only for certain items. It does not or I would not have paid extra for express delivery. When contacted them asking to cancel the order no response!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and great prices

Brilliant service and great prices! I read reviews on here after placing my order and was slightly worried. I had contacted customer service the day after my order as I had forgotten an item. They sorted it out for me without an issue so was only slightly worried.

I placed the order on Monday, everything was delivered and correct on Friday. Tracking emails received so I knew what was happening.

It’s worth pointing out, most people only tend to leave reviews when things go wrong. I haven’t been hounded for a review like most companies but felt I should share my experience.

31 March 2025
Unprompted review
Rated 4 out of 5 stars

Excellent quality

Excellent quality work gear! Perfect fit. Delivery times vary so be patient, it’s worth the wait.

28 March 2025
Unprompted review

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