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Grow Therapy Reviews 

8,074
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,747 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the ease of finding a suitable provider tailored to their specific mental health needs. The platform is frequently highlighted for its user-friendliness, making the entire process from navigation to session access simple. Many people praise the staff for their compassionate, understanding, and professional approach, creating a supportive environment. However, some customers noted occasional technical difficulties, such as audio problems or issues with the website displaying appointments. A few also found customer support slow or robotic, and some experienced providers not being helpful or accurately reflecting their stated care style.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing their providers as professional,... See more

Service

Customers had positive experiences with service, often highlighting the ease of finding a high-quality... See more

User experience

Users describe positive interactions with user experience, finding the platform and app easy to navigate,... See more

Customer service

People report positive experiences with customer service, highlighting courteous and time-conscious... See more

Website

Reviewers highlight positive aspects of the website, finding it easy to navigate and use for various tasks,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grow makes it easy to find a high quality therapist that meets your needs. The filter options allow you to input your preferences, including how fast you would like to connect. I was able to find a pr... See more

Rated 5 out of 5 stars

I was able to choose providers tailored to my mental health needs. They were all very courteous, time conscious, and the zooming online is always a nice alternative to having an in-person visit with j... See more

Rated 5 out of 5 stars

Grow Therapy makes it so simple! The providers accept many different insurance plans and you are able to choose or change your provider, so you're sure to get someone you feel comfortable with. Grow's... See more

Rated 5 out of 5 stars

I’ve only worked with my therapist, but based on that experience I’ve really liked grow. She’s been really good at authentic listening and helped challenge some limiting mindsets that have been issues... See more


Company details

  1. Mental Health Service

Written by the company

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-policies.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(8,074)

1,743 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my new therapist

I love my new therapist, Mary. I was a little scared to begin therapy again and didn't think I would find another therapist I liked that could really help very much. But Mary is a great fit for me! So glad I tried this company...they've been really helpful too. This is affordable, and I'm very pleasantly surprised!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Wendy was amazing

Wendy was amazing. The staff that picked up my call was amazing patient kind and definitely made the right match with a therapist that met my goals. Thank you. Highly recommend and for a cash patient like me great price for session.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Easy to use app, large availability of providers, satisfied with my provider and options for appointment dates/times. Would highly recommend!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Help when you need it.

My experience with Grow Therapy has been wonderful. The platform is easy to navigate, and I appreciated being able to choose the therapist who felt like the best fit for me. Scheduling was simple, and the support I have received has been life-changing. I highly recommend Grow Therapy to anyone looking for quality mental health care.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Charged $165 no show fee for my…

Charged $165 no show fee for my daughter missing the appointment. She was in the emergency room and I offered to provide the ER discharge papers to prove it. Couldn't get a hold of them on the way to ER because they never sent any communication until the bill for the no show.

15 June 2026
Unprompted review
Grow Therapy logo

Reply from Grow Therapy

Hi Julie,

We understand how no-show fees can impact the overall care experience, especially when dealing with unexpected emergencies.

We’d be happy to help resolve your concerns and have requested more information from you via Trustpilot.

We appreciate your feedback, and are awaiting your reply.

Rated 5 out of 5 stars

Grow Therapy has an AMAZING assortment…

Grow Therapy has an AMAZING assortment of therapy to tailor suit what is needed to heal the soul and mind and body! I'm GRATEFUL for finding this for myself! The amount of healing I've gotten in just 3 weeks of WORKING my program is 🤯🤩! Five Stars, Two Thumbs Up, All the Hugs in a lifetime!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Sarah is great

My experience with Sarah is great. She makes therapy great. She listens. She attentive. She responds well to whatever I’m going through. She shows concern. She doesn’t tell you what to do. She doesn’t judge. Sarah suggests and gives solutions. I love talking to Sarah;She’s more than a therapist. She is someone who cares and it shows in therapy.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Patrick Mineghan cut into my zoom…

Grow Therapy guy cut into my zoom session 15 minutes. I took a Screenshot of the virtual room, as well as the time for time stamp, and he now still wants to charge me a No-Show Fee. Cheater! Liar!! Dishonest!! UNACCEPTABLE!!

25 June 2026
Unprompted review
Grow Therapy logo

Reply from Grow Therapy

We’re sorry to hear about this experience. If you’d like our team to review the situation further, please connect with us through the Grow Therapy portal. You can also learn more about disputing a charge here: help.growtherapy.com/clients/en/articles/8458166-dispute-a-charge-and-request-a-refund

Rated 5 out of 5 stars

Compassionate and caring

Over my adult years, I have interacted with mental health therapists many times for various issues. My therapist with Grow Therapy is exactly what I need to help me through difficult issues, including aging. She is older, as am I, and speaks confidently around aging and relationship issues. After only three or four sessions, I am already feeling more confident in myself and unafraid to challenge those who try to manipulate me. It's a great match!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I really love my therapist

I really love my therapist! She’s been so helpful, compassionate, and understanding and is helping me think through things from a different perspective. I’ve really enjoyed my sessions with her

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Scheduling was simple

Scheduling was simple, email and text reminders were very helpful. Our provider is very caring, skilled and shows empathy and understanding!

20 June 2026
Unprompted review

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