Commande d'un ordinateur portable HP, réception en point relais 24h après, emballage et protection au top (même trop!) Jean Christophe R Le Haillan
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I bought this gaming PC and performance is great on most games with smooth gameplay. Setup was easy and it runs quietly
Company replied
Produit conforme à la description mise à part l'emballage de la carte graphique qui n'est pas le bon mais on s'en fou un peu, sinon livraison rapide 👍
Company replied
Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition nickel chrome, excellent produit je recommande
Company details
Written by the company
Créé en 1998, GrosBill.com est le site dédié aux technophiles avertis, geeks et internautes à la recherche des dernières tendances et nouveautés high-tech. Notre catalogue produits référence plus de 400 marques et 13 000 produits multimédia, électroniques grand public, électroménagers, à la pointe de la technologie.
Contact info
Rue Achard, 33300, Bordeaux, France
- www.grosbill.com
4.4
Excellent
11K reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I bought this gaming PC and performance…
I bought this gaming PC and performance is great on most games with smooth gameplay. Setup was easy and it runs quietly
20 March 2026
Unprompted review
Reply from GrosBill
Hello,
Thank you for your feedback! We’re glad to hear that your gaming PC delivers great performance and that the setup was smooth and quiet.
We hope to see you again soon.
L'équipe Grosbill
All Correct
9 March 2026
Reply from GrosBill
Votre message fait vraiment plaisir à lire, merci pour votre confiance !😊
Received a damaged component
Received a damaged component; seems to be impossible for them it could not be my fault... No replacement, no reparation, no refund, shipping exessively high... Worst shopping experience ever!
1 December 2025
Unprompted review
Reply from GrosBill
Bonjour,
Nous sommes sincèrement désolés de lire votre expérience et comprenons votre mécontentement. La réception d’un produit endommagé ainsi que le sentiment de ne pas être entendu ne correspondent en aucun cas au niveau de service que nous souhaitons offrir.
À ce stade, nous n’avons toutefois pas retrouvé de dossier correspondant à votre situation, aucun numéro de commande ni adresse e-mail n’ayant été communiqués dans votre avis. Sans ces éléments, il nous est malheureusement impossible de retracer votre commande ou d’apporter une solution concrète.
Merci d’avoir pris le temps de partager votre retour.
L’équipe Grosbill
Delivery problems
The package took a really long time to arrive, and eventually there were problems with the delivery address, even though I'd entered everything correctly. I ended up calling and sorting things out, and then I had to go pick it up in person in the city.
15 September 2025
Reply from GrosBill
Hello, we are sorry for the inconvenience caused by the delivery issues.
We recommend contacting our customer service so we can help resolve the situation and ensure smoother delivery for your order.
— L’équipe Grosbill
Reply from GrosBill
Hello,
Thank you for your feedback! We’re glad your order was received quickly and in perfect condition.
Kind regards,
Lenny
Yes I like it
10 July 2025
Reply from GrosBill
Bonjour,
Merci pour votre retour ! Nous sommes ravis que le produit vous plaise.
Merci encore pour votre confiance.
Cordialement,
Lenny
Reply from GrosBill
Hello,
Thank you very much for your feedback! We’re glad your case was well packed and delivered on time.
See you soon at GROSBILL!
The GROSBILL team.
problemes de performance ....
config : ultra 7 265KF + rtx 3080 + msi z890 gaming wifi + 32 gb 5200MHz
processeur qui a des problèmes de performance ....
environ 15% de perf en moins
19 May 2025
Asus PRIME GeForce RTX 5070 Ti
Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition
nickel chrome, excellent produit je recommande
1 April 2025
Unprompted review
Return package hasn't arrived yet
Return package hasn't arrived yet, after more than 48 hours. I'm not even surprised. My computer, firstly, arrived 2 weeks late, then it did arrive it work due to the CPU and DRAM being dislodged (we assume, as the LEDs on the motherboard we lit for both those components). You can do better.
20 March 2025
They sell a product that was not in…
They sell a product that was not in stock and after they say o have to change wit another.
5 December 2024
Unprompted review
Reply from GrosBill
Hello,
I’m sorry to hear about your experience with a product that was out of stock. We understand how frustrating it can be to place an order only to find out that the item isn’t available.
If you haven’t already, I recommend contacting our customer service team to clarify your options. We can help you switch to an alternative product or process a refund if that’s your preference. Your satisfaction is important to us, and we’ll do our best to resolve this issue promptly.
Apologies for the inconvenience, and thank you for your understanding.
Best regards,
Lenny
conforme a la description
La barrette de mémoire est conforme à la description, et fonctionne a merveille avec mon msi crosshair 15 c12v
30 November 2024
Reply from GrosBill
Bonjour,
Merci beaucoup pour votre évaluation 5 étoiles ! Nous sommes heureux que le produit ait été conforme à vos attentes et que la livraison ait été rapide. Votre satisfaction est essentielle pour nous, et nous faisons de notre mieux pour offrir une expérience sans accroc.
À bientôt pour de nouvelles commandes !
Cordialement,
Laure
Service Client GrosBill
Best price in comparison to other…
Best price in comparison to other websites. Also they had some items available in the store so I could pick them up directly.
31 October 2024
Reply from GrosBill
Hello,
Thank you for your review! We're thrilled to hear that our prices stood out and that in-store availability made your shopping experience even easier.
Looking forward to seeing you again!
Best,
Laure
RAS Perfect!
18 September 2024
Reply from GrosBill
Bonjour,
Merci pour votre retour enthousiaste ! Nous sommes ravis que tout se soit parfaitement bien passé.
Si vous avez besoin d'aide ou de conseils à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Cordialement,
Lenny
I am having a very bed experience with…
I am having a very bed experience with Grosbill.com. I have made an order, paid it, get the email confirmation. Later I received a tracking details for my order but after a week of waiting still did not start to move and stuck in the middle of nowhere. Support service did not reply properly and so far was not able to explain what is going on. There is no proper contact to get the support. You have an option to get the feedback either in your account opened with Grosbill.com or by telephone. Both options function terribly. Meanwhile, I have received from them the invitation to rate their service, like nothing is going on and they have accomplished the delivery. So, my problem remain unresolved so far and seems that no one at Grosbill is taking care of it.
1 September 2024
Unprompted review
Reply from GrosBill
Hello,
We sincerely apologize for the frustrating experience you’ve had with your order. It’s unacceptable that your package has been delayed without proper communication from our support team, and we deeply regret the inconvenience this has caused you.
Please know that we are here to help, and real people are dedicated to resolving this situation for you. We will investigate the issue with your order immediately and provide you with a clear update as soon as possible. Your satisfaction is important to us, and we want to ensure that your problem is resolved promptly.
Thank you for your patience, and we’ll be in touch shortly to address this matter.
Best regards,
Lenny
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