I made the card on Monday evening and before Tuesday lunchtime, the card had arrived at my house! It was a photo card which always take a bit of time to make but it looks fabulous! I know the recipien... See more
Company replied
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I made the card on Monday evening and before Tuesday lunchtime, the card had arrived at my house! It was a photo card which always take a bit of time to make but it looks fabulous! I know the recipien... See more
Company replied
The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
Very disappointing experience I ordered flowers and a card from Greetz on Friday, with delivery scheduled for Saturday. They never arrived. Initially, I was able to track the order, but the... See more
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Netherlands
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Easy way to send cards to people - always sent on time but sometimes let down by PostNL delivery!
Good service for fast delivery within The Netherlands
Many option of cards and presents.
Delivery om time to requested address in 24h
One of the three vases I ordered for a birthday present arrived broken.
Greetz' solution was a 5€ discount for the next order, ridiculous.
They don't want to send a replacement.
Won't order again with Greetz.
Bad costumer service, absurd.

Reply from Greetz
Update: After one week, and many emails back and forth, Greetz resend the right bouquet.
Greetz did not answer. Packs did not answer. Birthday flowers arrived three days late. What a waste of money.

Reply from Greetz
Be careful! I accidentally put in the wrong date of delivery, 2 month to specific. Called the customer support, to ask if the can change it because there's
(from writing this)over 15 days before it needs to be delivered.
They told me that they couldn't change it because it was already printing... I can not see how the fact that is printing, has anything to do with the delivery, when the delivery is so far out. I would say that they simply do not care! And now I need to spend x amount of € again. I don't think I will be using this site again.
Update!
After a shot email this is the answer they give.
Hi Rasmus, this is Obienda from Greetz. Thank you so much for providing your order number. I’ve checked it for you, and unfortunately, we’re unable to change the delivery date at this time. I’m really sorry for any inconvenience this may cause. Please don’t hesitate to reach out if you have any other questions or need further assistance. Wishing you a wonderful day!
From writing this, there's still 18 days to before the gift needed to be delivered... If I could I would give them -5 out of 5 stars

Reply from Greetz
Great selection and easy gift ordering whilst living overseas
Flowers were 5 days late and they kept pestering me about pictures, for which I had to bother a sick person (the one I send the flowers to). what do you think flowers look like, 5 days late???! Mid question about this late delivery on the chat the AI bot said “we are closed now” (!) AI is 24/7! No communication about refund only the message that the amount of the flowers will be refunded and that’s it. I do not agree, I deserve full refund but all’s quiet now. This will be my very last order ever. always something with these guys. and the helpdesk is worse everytime.

Reply from Greetz
Im very sorry that I trust them , I order 2 gifts with Card for same person for the birthday , they deliver only one , I spend my day for searching and calling without any result.
The Gifts cost expensive amount plus they take much money for the delivery , in the end my friend received only a ballon and it was without name or Catd.
My advise do not shop from them
Expensive
Not honest
Bad service

Reply from Greetz
I always send cards with Greetz. Good choise, quick delivery. I only had one card that was not on time, from all the cards I send. So I am very pleased with Greetz

Reply from Greetz
Order 6 weeks in advance when shipping to Australia. A simple card takes way too long to get delivered so you need to plan that 2 months in advance unfortunately.
Always on time and personal service, very happy with Greetz!

Reply from Greetz
My order was send to 7 adresses, after paying it was only one adress. I chat immediatly but they couldnt change or cancel my order. they even told me that I ordered at 08.00 but it was 12.28...such a bad experience today, so unflexible, they told me to call on Monday...sure...on monday al is send out..

Reply from Greetz
Sent a birthday day for my friend from England. Used the greetz the Dutch moonpig. Part of the wider group. Says they used their local post doesn’t deliver on the birthday. Doesn’t respond to emails and complaints via email, however happy to spam my email account 3 times everyday with sales pitches and discount codes than respond to my complaint. Spent over 60 euros no emails response or call back. Looped in their parent company in my complaint still no response either so left with no choice but to raise a credit card claim back. Long story short not cards or gift delivered. Also heard from friends in the Netherlands they are a nightmare to deal with. Don’t bother wasting your time. Just spam you email offers every second until you unsubscribe. And don’t respond to complaints.

Reply from Greetz
I ordered flowers, chocolates and a card well ahead of my sister's birthday. The flowers arrived but no chocolates or card even though I'd received an email that they'd been delivered. My sister had no idea who the flowers were from and it turned into a disappointing experience. I immediately contacted Greetz via email but have not had any response, not even an acknowledgement of the email. Extremely upsetting

Reply from Greetz
It's simply easy with a great offer. Even an order placed on Saturday will be delivered on Sunday.
Greetz cards are of big variation, payable and clear. But the multiple emails you get when someones birthday enters is very annoying. Of course you can sign out for that but then you are signed out for every mailing. It's all or nothing.
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