Great Value Holidays Reviews 160

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being fabulous, well-organized, and offering excellent value for money. People frequently highlight the superb locations and hotels, often exceeding their expectations. The service is consistently described as impressive, with many appreciating the efficiency of transfers and arrangements. Reviewers also commend the staff for their friendliness, helpfulness, and professional demeanor, making their stays enjoyable. However, some customers noted issues with flight delays impacting car hire collection, and a few found certain aspects of their package misleading or the hotel accommodations basic. There were also instances where planned activities were unavailable due to closures or inconvenient timings.

What people talk about most

Holidays

People report positive experiences with holidays. Customers consistently praise the excellent value for... See more

Location

Reviewers highlight positive aspects of location, often describing them as stunning, beautiful, and superb.... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization of flights,... See more

Value for money

Consumers find great satisfaction with the value for money. Many reviewers praise the fantastic prices for... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently highlight the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been... See more

Company replied

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reason... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

160 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Lovely hotel in a great location at a…

Lovely hotel in a great location at a fantastic price along with excellent customer service.

23 May 2026
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Reply from Great Value Holidays

Gene: Thank you so much for taking the time to share your experience with us.

Please think of us for your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

The holiday was fabulous

The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been better as quite often it was on the turn but all else was perfect…

21 May 2026
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Reply from Great Value Holidays

Anna: Thank you for taking the time to share your feedback.

We're happy that the hotel manager was able to assist you and we're happy that, overall, your trip was a success.

Please think of us for your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great holiday! …

Great holiday & transfers all worked well! All information & documents sent promptly! Will definitely use again.

21 May 2026
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Reply from Great Value Holidays

Dear Value Customer: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent Operator

Very professional throughout - package ran very smoothly - flights, transfers and hotel all perfect. Would not hesitate to use them again.

21 May 2026
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Reply from Great Value Holidays

Andrew: We appreciate your kind comments and we look forward to welcoming you on a future holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Just come back from a weeks stay at…

Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reasonable price would recommend using “great value holidays” they delivered what they said 🤷‍♀️

20 May 2026
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Reply from Great Value Holidays

Jane: Thank you for taking the time to share your experience.

We appreciate your recommendation and look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything from the flights to the…

Everything from the flights to the transfers went well. The hotel was good, beautiful views of the mountain and the staff were professional.

10 May 2026
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Reply from Great Value Holidays

JC: Thanks for your review!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fantastic price for what we got

Fantastic price for what we got.
Beautiful 5* hotel in a stunning location. The hotel architecture itself was amazing, being a restored cotton mill in a circular building with a very large glass dome covered central courtyard, which served as dining room and bar. We had a junior suite which was large, well appointed and comfortable. The spa was free to use for residents and was exceptional. Great friendly and knowledgeable staff who attended to your every need. Good food which reflected the 5* rating, but not hugely expensive. The stay included breakfast which offered so much choice there was something for every taste and food preference.
The gardens were beautiful and well kept with stunning views looking down onto part of the medieval town and across the fields. I’m sure in the summer when the lavender is in bloom the views would be even better. A thoroughly relaxing stay and a trip to remember. We would definitely consider returning some time in the future. The great price included flights and car hire from the airport. An easy drive on motorway and good country roads but just be aware when you arrive in the town the satnav takes you into tight back streets that doesn’t take you to the hotel, turn left immediately after the plaza on your left and don’t head into town and you will go straight to the hotel

16 May 2026
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Reply from Great Value Holidays

Michael: Thank you so much for your wonderful and detailed review. We’re delighted to hear that you enjoyed your stay and appreciated the unique character of the hotel, the comfort of your junior suite, our spa facilities, and the service provided by hotel team.

It’s especially lovely to know that you enjoyed the gardens and views surrounding the medieval town — and you’re absolutely right, the lavender season makes the scenery even more special.

We also appreciate you sharing the helpful tip regarding the satnav directions, as we know the historic streets can be a little tricky on first arrival.

Thank you again for your kind words. We’re thrilled your holiday was so memorable, and we would be delighted to welcome you back again in the future.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great company

Great company! Our holiday in Samos was beautiful and it really was a great value holiday!

16 May 2026
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Reply from Great Value Holidays

DG: Thank you for taking the time to share your feedback.

We look forward to welcoming you on future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

really great hotel

really great hotel, great deal.

16 May 2026
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Reply from Great Value Holidays

Patrick: Thanks for your review!

Please sign up for our deals (via our website) if you haven't done so already.

Looking forward to assisting you with your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

First time travelling with Great Value…

First time travelling with Great Value Holidays. Customer Service very quick to respond to enquiries whilst abroad. I was very impressed and would book with them again.

16 May 2026
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Reply from Great Value Holidays

Karen: Thank you for taking the time to share your experience. We appreciate your acknowledging the service our customer service team.

We look forward to welcoming you back on another holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

All good did exactly what we ordered

All good did exactly what we ordered. Smooth process from beginning to end - thank you

15 May 2026
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Reply from Great Value Holidays

Gary: We appreciate your feedback and look forward to assisting you with future holidays.

Please do subscribe for our deals (on our website) if you haven't done so already.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

The hole holiday was great

The hole holiday was great. The hotel was very clean and comfortable and staff were very friendly, helpful all the time. I was very impressed overall. The food was amazing too. Had a great holiday and enjoyed everyday that was there.thank you all.

14 May 2026
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Reply from Great Value Holidays

Dear Valued Client: Thanks for your review! We're happy to hear that everything went well and we look forward to assisting you with future holiday planning.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Very easy to get the necessary travel…

Very easy to get the necessary travel information. Booking the holiday was fairly straight forward

14 May 2026
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Reply from Great Value Holidays

HS: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Staff were really friendly and…

Staff were really friendly and courteous.
Everything was very clean
Location amazing
A real holiday and would definitely go back

14 May 2026
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Reply from Great Value Holidays

Menna:

Thanks for your feedback!

Please think of us when planning your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Genuinely a great value holiday!

Our Tuscan Castle package was an amazing deal; The property was amazing, our flights and car hire were all perfect and communication throughout from Great Value Holidays was excellent.

12 May 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for taking the time to share your experience. Our clients love the Montegufoni!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fabulous hotel

Fabulous hotel, lovely setting. Communication from yourselves everything we needed.

13 May 2026
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Reply from Great Value Holidays

Diane: Thanks for your feedback!

We look forward to welcoming you on future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

All very well organised everything went…

All very well organised everything went to plan with transfers ferry crossing etc
Lovely hotel welcoming staff
Beautiful island, great holiday

13 May 2026
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Reply from Great Value Holidays

Melanie: Thank you for sharing your experience. We're happy to hear that your holiday was a success and we look forward to welcoming you back!

Best regards: Great Value Holidays

Rated 3 out of 5 stars

Liked the organised airport transfers but

Liked the organised airport transfers
Hotel very basic and in a 60 s time warp --coulnt get anything to eat on arrival at 3pm ,dinner was prompt 7.30pm --like being at school --very disappointing
Itinerary change when we arrived --we had arranged to meet friends on the original scheduled date to visit Capri --boat journey horrendous back and to Capri --overall Capri disappointing
I thought there was also Limoncello tasting experience --this was go to x shop and they will give you a taste --didnt bother --whole package with Great value holidays very misleading
Transfer back to airport delayed by traffic

6 May 2026
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Reply from Great Value Holidays

Janet: Thank you for sharing your feedback regarding the hotel. Please know that we have shared your comments with our team for their information.

We sincerely apologize again for the discrepancy involving the Capri excursion and regret that the experience did not meet your overall expectations.

The Limoncello excursion was intended to include a tasting experience along with free time to explore the area at your leisure. While many travelers enjoy this format, we understand and respect that it did not align with your preferences.

Thank you again for taking the time to provide your honest feedback. We do hope you returned home with some positive memories from your trip, and we would welcome the opportunity to assist you with future travels.

Best regards: Great Value Holidays

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