Great BIG Canvas Reviews 

26,082
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website, which offers a vast selection of art with various sizing and framing options, making the ordering process seamless. Many people appreciate the high-quality products, noting true-to-photo colors and excellent workmanship, with items often arriving in good condition and ahead of schedule. However, some customers also noted issues with orders not progressing or being received, and a few experienced products arriving with damage like poorly made frames or internal packing issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the beautiful artwork,... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Quality

People report positive experiences with quality, often praising the excellent condition of items upon arrival... See more

User experience

Clients share positive opinions on user experience, consistently praising the website's ease of use and... See more

Website

Customers express high satisfaction with the website, consistently finding it user-friendly, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website is super user friendly and really lets you see what your finished product will look like. I’ve ordered multiple times and have received consistently beautiful art in a timely manner at a reaso... See more

Rated 5 out of 5 stars

I do not normally write positive reviews, let alone in trust pilot but this company has gotten mixed reviews here and on Reddit, and I believe they deserve a fair shake. I ordered a vintage sty... See more

Rated 5 out of 5 stars

Very easy to search by artist and select different size/frame options. Ordering process is straightforward and transparent about shipping costs, and it is easy to apply discount codes (some of which a... See more

Rated 5 out of 5 stars

Love your site. I've ordered from you multiple times and you never fail to live up to the highest expectations. Choice of artwork, ease of navigating the site, reasonable costs, trust in the finished... See more



Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store
  5. Picture Frame Shop

Information provided by various external sources

Since 2006, Great BIG Canvas has been leading the industry in art and photography reprints and customizable art products. Great BIG Canvas offers décor solutions for both home and commercial settings, including corporate offices and retail spaces. As our name implies, we offer some of the largest art prints in the industry. Shoppers can view our constantly growing online collection of more than 750,000 images, which includes fine art photography, abstract art, and renowned masterpieces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(26,082)

4,441 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The picture is stunning

The picture is stunning, and there’s no damage to it. This is our second picture from a large canvas, and we’ve never been disappointed. It’s very easy to order, and they always keep us informed about the delivery.

14 July 2026
Rated 3 out of 5 stars

Order #288-6268

Order #288-6268
I will not give a 5 star rating. My reason is that when I reached checkout, I discovered the shipping was outrageous for a wall sticker. If it were a canvas print, I would have understood. I still ordered it because it was a birthday present for my 10 year old daughter, who is an avid baker and wanted to redecorate her room. She really wanted this item on canvas, but that was not in the budget.
I have ordered many times from your company and never been disappointed, until this....
Kathleen Marnik

25 July 2026
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Kathleen,
Unfortunately, we very rarely offer shipping discounts. We offer everyday low prices on our products because we know shipping a custom product like ours can be a bit costly. While we are continuously searching for ideal shipping rates, shipping costs are based on our shipping carrier’s rates. The best way to find out about our latest promotions is to sign up for our e-newsletter in the Offers and Inspiration box in the lower section of the homepage. We will then send you an e-mail any time we have a sale, or if we're offering free shipping!

Rated 1 out of 5 stars

The item was on its way to the house on…

The item was on its way to the house on the day it said it would arrive and UPS delivered it back to the source. Never told me what happened. Had to contact company and ask what happened. They said sorry we will reorder it. I asked if they could expedite it. That was five days ago.

16 July 2026
Unprompted review
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Tony,
Thank you for your feedback. We're sorry to hear that UPS returned your original package to us. We've sent you a request for more information so that we can provide you with an order status on your replacement. You can also live chat us or email us at social@greatbigcanvas.com. We apologize again and look forward to hearing from you!

Rated 5 out of 5 stars

LOVE our canvas product

LOVE our canvas product! Initial AI feedback was quick and precise; order arrived in estimated time and in good condition. Highly recommend GBC!

14 July 2026
Rated 3 out of 5 stars

I love the framed picture we purchased

I love the framed picture we purchased. It was exactly as ordered. Shipping was fast. BUT, the picture was not properly packaged for shipping. It was wrapped in clear plastic, then put inside a rigid corrugated cardboard box. The plastic got too hot and started melting and stuck to the picture, which stuck to the sticky corrugated interior of the box. Which then left corrugated line imprints on the surface of the canvas on the picture ruining the picture. The lines permanently on the surface which you can feel and see.

18 July 2026
Unprompted review
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Kari,
Thank you for your review. We greatly appreciate this feedback and we sincerely apologize that your order arrived in this condition! Please send us photos at social@greatbigcanvas.com. We would like to assist you with a replacement order, once we have reviewed images of the damage.

Rated 2 out of 5 stars

Not been delivered

Great Big canvas order was promised to be delivered on 7/22. It is now 5:15 pm est on 7/24.
No delivery.
Frustrated and disappointed.

22 July 2026
Unprompted review
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Jana,
Thank you for your feedback. We are so sorry to hear about your delayed order. We've sent you a request for more information, or you can email us at social@greatbigcanvas.com. We'd like to further assist you with this.

Rated 5 out of 5 stars

Beautiful Works

Beautiful work done on posters with images that mean a lot to me. I live in an apartment building that forbids putting nails in the walls, so I'm so grateful for canvas wrapped posters that I can put up with Command strips. This is a great way to make my home reflect who I am.

20 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look