Graphics and Print Telford LtdReviews 

73
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Graphics and prints online ordering is very simple and easy to access and they have a very quick turnaround in production. The staff are very helpful and their prices are competitive

Rated 5 out of 5 stars

Everybody concerned was very helpful and delivered an excellent service. The quality of the leaflets is excellent. The price is even better. I don't think anybody else could offer this quality at th... See more

Rated 4 out of 5 stars

First job with G&P & must say very impressed. Easy to order through the system & end result was of good quality print. Even managed to deliver inside the original timeline to the delight of my client... See more

Rated 5 out of 5 stars

I have used Graphics & Print on several occasions and they are my printers of choices for all my business needs. The effort made initially to understand their clients requirements and then the support... See more

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(73)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Excellent value for money

and very quick turnaround. However, I can only assume that there are thousands of people working there in a great big premises and because of this they cannot communicate with each other. I made a couple of schoolgirl mistakes with my upload and to get it sorted out took five working days because of people not getting messages/not returning calls/ etc. In the end I spoke to Steven, who I have dealt with several times in the past who advised me what to do in one phone call lasting less than 2 minutes.. Therefore, get it right first time or pay them to check it for you.

16 December 2013
Unprompted review
Graphics and Print Telford Ltd logo

Reply from Graphics and Print Telford Ltd

Firstly can I please say thank you for taking the time to leave a review with us. We really do take every bit of feedback we receive very seriously whether it is positive or developmental. Whilst I am obviously pleased that your initial experience was very good, I am disappointed that you then experienced the issues, confusion and delay thereafter. I know a lot of print internet providers won't sort out artwork issues free of charge and we did but we wouldn't want any customer to experience issues of this nature so please accept my apologies and rest assured that we will investigate this matter and take necessary action to prevent it happening again in the future. Mike Hutton.

Rated 5 out of 5 stars

Great Service

Really impressed with the service I received.

Have recently also sat down with a designer who was extremely helpful and made every attempt to get exactly what i was after,

I would almost certainly recommend and will use Graphics and Print again in future.

30 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent quality at a good price.

I have recently undertaken our school's PTA newsletter, and was recommended to use these guys. There was inital confusion by the fact that I phoned my order in, rather than using the website. The difference being of course, that going through the website saves a substantial amount of money. For a charity this is of the utmost importance. We got there in the end, and this was because the staff were professional, curteous and helpful and always phoned/emailed when they said they would. Print quality excellent. Very Happy Indeed. Thank you!

16 October 2013
Unprompted review
Rated 5 out of 5 stars

Graphics and Print are simply the best!

Graphics and Print are a fantastic company, with a bunch of really great, friendly and approachable people working for them. Nothing is too much trouble for them, and they are always very keen to help with charitable causes. The quality of their work is second to none, and I would be more than happy to recommend them to anyone and everyone!

5 August 2013
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE - FOR THE THIRD TIME IN A ROW

I run a small charity in Suffolk with a wonderful team of volunteers. We work so hard to produce a jam packed programme and the only outsider, as it were, is the printers. Mike @ Graphics&Print, is a superstar. This is the third time I have phoned him up on a Monday and we have the programmes professional printed and delivered by a outstanding company. Thank you to ALL at Graphics & Print. From everyone at The Fisher Theatre, Bungay, Suffolk.

2 August 2013
Unprompted review
Rated 5 out of 5 stars

The design and the quality of the print has been excellent and the service has been second to none.

Right from our very first introduction, via a conference call, I have found the team extremely pleasant to work with. The designers articulated my thoughts perfectly to come up with eye catching publicity material for our event. They continued this right through all the printed materials we needed, spectator tickets, raffle tickets and the tournament programme. All the amendments to the programme, which I must add were our own spelling mistakes and grammatical errors, we're corrected promptly and production was completed in good time,

I can thank them enough for all the work they've done for us. It has given our event a real professional feel to it.

31 July 2013
Unprompted review
Rated 5 out of 5 stars

Trustworthy, Relieable and excellent to do business with

I have used Graphics & Print on several occasions and they are my printers of choices for all my business needs. The effort made initially to understand their clients requirements and then the support to ensure those expectations are met is second to none. The end product is also of the highest order. I can't say highly enough how strong they are, having experienced many other printers previously. Thanks to all the guys at G&P.

22 July 2013
Unprompted review
Rated 5 out of 5 stars

We wouldn't go anywhere else!

We have worked with Steven on several occasions and each time he never fails to deliver on his promises and always makes us feel valued as a customer. Our ideas are always taken on board, which Steven then adds his own obvious design expertise to, turning them into something we are always 100% happy with and a finished product that truly represents our brand. He is knowledgeable and passionate about what he does and ensures that working with him is a truly collaborative and enjoyable experience. We couldn't recommend Steven (& therefore Graphics & Print) highly enough. Anyone looking to work with creative design experts who genuinely care about their clients should contact them straight away!

19 July 2013
Unprompted review
Rated 5 out of 5 stars

Great Team, Great Products :)

We have worked with Graphics & Print for a number of years on various different projects. Nicole, Dennis, Mike and Dean have always been great to work with and have always been able to offer knowledgeable, practical advice on sometimes quite difficult print jobs. Keep up the good work.

2 July 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding service, quality and speed. I wouldn't use anyone else!

I'm a graphic designer who places a lot of print and have high expectations of the service that should be delivered. I was recommended to use Graphics and Print after I had received very inconsistent service (and quality) from a string of other printers.

In the past, placing print would be a nerve wracking experience.... would the quality be good, could they deliver on time and would the price be right. More often than not my previous printers would fall down on at least one of those three.

Since moving to Graphics and Print's service, all my previous worries have gone away. They are what I would call a proper printer and have people throughout who know what they are doing and want everything to be right for you each and every time you place print with them.

It's not only the quality and service. They have some great prices and the online ordering and payment system is a breeze. And, if you do need to speak to someone, there's always someone on hand who can assist and advise.

Outstanding.

2 July 2013
Unprompted review
Rated 5 out of 5 stars

The best print company I've ever used

I've never experienced a print company that offers such fantastic flexibility, quality deliverables and at such a competitive price. This is an amazing winning combination in this day and age. I won't be using another design or print company other than Graphics and Print. Superb!

2 July 2013
Unprompted review
Rated 4 out of 5 stars

They promised, they actioned and they delivered.

The service I received was exactly that which I was promised. This company offered very competitive rates and they delivered on their promise.
The process of submitting copy was clearly explained and easy for a comparative novice to follow.
I shall certainly be using them again and would without hesitation recommend them to others requiring fast efficient and competitive print services.

12 April 2013
Unprompted review
Graphics and Print Telford Ltd logo

Reply from Graphics and Print Telford Ltd

Alistair

Thank you so much for taking the time and trouble of providing this wonderful feedback. We are sincerely grateful. In the interests of ever improving the service we provide to customers, is there anything you would like to see us do differently going forward or anything you feel we could have improved upon that would have taken the score from 4 to a 5? We really value feedback and always try to act upon it so once again sincere thanks. Mike Hutton

Rated 5 out of 5 stars

Did what they said they would do!

I wanted 5k simple double-sided flyers printing for a club my kids go to. The website was easy to use - with good instructions and advice - and had their full contact details on. I was alerted to any potential issues with my design by Graphics & Print before they printed it. The price was very good. I will use this service again.

2 April 2013
Unprompted review
Rated 5 out of 5 stars

Superb Service Indeed

I needed some charity leaflets producing so decided to use Graphics & print. The result I got was a top class service from the start. A no hassle ordering system & what was delivered was a quality product at outstanding value.
Will be using them again soon & recommend them to anyone without a doubt

28 March 2013
Unprompted review
Rated 5 out of 5 stars

great service, quality product.

We have used G & P for all our printing needs for the last 4 years, all there staff are very helpful and make you feel like your there no 1 customer, Great service.

26 March 2013
Unprompted review
Rated 5 out of 5 stars

Excellent quality and customer service. Would recommend highly!

Very good web-site with clear information and a good process for ordering. Due to my own incompetence I had some changes after the order was submitted. The person I spoke to took everything in his stride and coped inspite of me! The order was a day late in dispatching and I did chase up the company . Again, the service to rectify was very good and competent. (and I had built a day into the process so there was no harm done). Will definately use again.

14 March 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look