I ordered 2 shirts in February. It is now almost June. I wrote to customer service MULTIPLE times. I have received no response and still have yet to receive the shirts. They happily took my money thou... See more
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See what reviewers are saying
misogynistic brand that PRIVATELY MESSAGES women on instagram telling them to untag + remove posts of these women wearing the clothing if it doesn't "align with the brands image" theyve messaged bot... See more
Coming from CHINA, I should’ve known better. The shirts I ordered looked like thin sweatshirt/sweater material. The shirts I RECEIVED looked like Halloween outfits. Or dri-fit workout rejects from Pre... See more
Grace Karin is my go to shop now for all special occasions. I have an unusual body shape where my torso is shorter, however I'm tall with long legs. It's very difficult for me to find anything that w... See more
Company details
Written by the company
Founded in 2008, GRACE KARIN has dedicated to offering high-quality women's fashion apparel with the principle of "simple and stylish". We strive to provide each customer with a fit tailoring and a stylish collocation that emphasizes details, which helps to bring a comfortable and refined lifestyle. We hope that every woman wearing GRACE KARIN will have a young mindset that can transcend ages. Our style focuses on modern, elegant and simple clothes which are not only suitable for daily but also for party and work. Building a modern and exquisite image is a sincere gift for you.
Contact info
EASEY COMM BLDG 253-261 HENESSY RD WANCHAT HK, 75HG+7H, HongKong, China
- support@gracekarin.com
- www.gracekarin.com
1.8
Poor
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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JUNK - Not as advertised!!!
Coming from CHINA, I should’ve known better. The shirts I ordered looked like thin sweatshirt/sweater material. The shirts I RECEIVED looked like Halloween outfits. Or dri-fit workout rejects from Pretty Woman. When you ask them why they aren’t accurately representing what they’re selling, they accuse you of not being an actual customer. They also barely speak English. 🙄
20 January 2020
Unprompted review
I love this website
I love this website, the customer service is good, at least i can get my parcel on time and the quality is good
11 January 2020
Unprompted review
Never bought anyhing to start with.
Ive never bought anything from here so Im a bit bothered about getting emails for womens clothing.
Somehing seems rather suspect and going the negative comment plus reading the positive it would appear many of those positive comments are from people either lucky or paid to do reviews.
Paid reviews follow a cerain script and I see it on many of the positive
10 January 2020
Unprompted review
Such a pleasant shopping experience
Such a pleasant shopping experience! Nice layout, good products, decent price, great customer service. They make sure that my purchase is well-taken care of!
10 January 2020
Unprompted review
Poor quality
I placed an order almost a month ago, and I just received my shirt today. The printing on the shirt is poor quality, and it’s crooked on the shirt. The printing seems as if it will simply peel off the shirt. I am very disappointed, and will not order from your company again.
7 December 2019
Unprompted review
Right fit
the dress i ordered was the right fit i ware a size 6-8 counting on the designer the dress i ordered was a medium and it fit perfect, the quality of the dress was good for the price plus i received a lot of compliments i will definitely order again.
25 November 2019
Unprompted review
Express Shipping 7-12 Days???? Plus 3 days order processing? Are you kidding?
And $33 in my case, more than half the value of the merchandise.
What century are we in?
This purchase was a birthday gift which completely missed the birthday, despite being ordered 6 days before the event. After 6 days, the order still had not shipped! I did not see the link at the bottom of the webpage advising 7-12 days until after ordering, otherwise I would have shopped elsewhere.
Buyer beware.
9 November 2019
Unprompted review
Incorrect sizing unless you are Chinese!
Recv'd my pkg...2+ weeks..
Ok pricewise but plz change Sizing Chart to "Chinese Sizing"...will not return due to cost but probably not order again...
2 November 2019
Unprompted review
Horrible!!!
Horrible!!!! I ordered a shirt on September 6th of 2019 and I it "shipped" but I never recieved it and I contacted the company and shortly after my tracking # was no longer found I have never had such horrible service and it is october 2nd and still no product!! And no communication from the company! I DO NOT RECCOMEND THIS COMPANY!!
2 October 2019
Unprompted review
I never received my purchase!
12 September 2019
Unprompted review
A-line dress
Great customer service, fast and helpful.
Product is well made, fits like expected, nice fabric
Only pitfall: limited size availability
11 September 2019
Unprompted review
Excellent service all the way
4 September 2019
Unprompted review
Dress is pretty
Dress is pretty. As pictured. Size wise is true to size. Shipment is quick.
2 September 2019
Unprompted review
Beautiful clothes
Beautiful clothes, good quality.
Shopping to UK was fairly quick.
Would recommend
6 April 2019
Unprompted review
Quick,seamless online purchase,fast…
Quick,seamless online purchase,fast delivery to Perth Australia in less than 14 days from placing order.Dress was beautifully made,fitted well.Lace and gem detailing is stunning.Would recommend and will use again.
Thank-you for supplying another gorgeous evening dress.
4 April 2019
Unprompted review
Reply from GRACE KARIN
Thanks for the positive feedback. We will keep our steps on improving our quality and service.
Reply from GRACE KARIN
Thanks for your positive review! We will keep our steps on improving our quality and service.
The prints were not aligned properly on…
The prints were not aligned properly on both the sides. No proper stitching. Loose buttons.
3 April 2019
Unprompted review
multiple orders
i have ordered 4 items now, 3 are perfect and one is a bit tight and shorter than advertised, but i can work with it. quality items, quick delivery and a good 'different' product
16 March 2019
Unprompted review
Reply from GRACE KARIN
Thanks for your awesome feedback. We will move on and improve our clothing sizing problem.
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