Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a... See more
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When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... See more
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It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... See more
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Company details
About Gourmet Society
Written by the company
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contact info
United Kingdom
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4.8
Excellent
8K reviews
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The Gourmet representative
The Gourmet representative, Georgina, was so very patient and helpful with accessing my membership renewal.
16 June 2026
Reply from Gourmet Society
Thank you for your lovely feedback. We’re delighted to hear that Georgina was so patient and helpful in supporting you with your membership renewal. Your kind comments are truly appreciated and will be shared with her.
Reply from Gourmet Society
Wonderful hope you enjoy making wonderful savings.
Very prompt reply to help me out
15 June 2026
Reply from Gourmet Society
So pleased to see the assistance provided was prompt and helped you out so much.
Nice pleasant personal service and got…
Nice pleasant personal service and got my account sorted out quickly. Georgina addressed me personally and even wished me a happy birthday when I said I would want the facility working hopefully prior to my birthday so I could benefit from the discount the Gourmet card would offer.
12 June 2026
Reply from Gourmet Society
Thank you for your lovely feedback. We’re delighted to hear that Georgina was able to resolve your account quickly and provide such friendly, personal service. It’s wonderful that she could help you get everything in place ahead of your birthday so you can enjoy your Gourmet card benefits. Your kind comments are truly appreciated and will be shared with her.
Reply from Gourmet Society
Wonderful to see the experience shared.
Problem resolved
We have had the gourmet society discount
But until now had not used it, when I came to activate it I couldn’t quite understand what i was meant to do,
Frustrated and confused I emailed Lloyds Gourmet and Sarah replied within couple of hours fully explaining what to do
Within minutes we were up and running and fully explained to us
Works a treat now
Sarah was brilliant and followed up to
Make sure I knew what I had to do
Brilliant service
Thanks Sarah
12 June 2026
Reply from Gourmet Society
Thank you for taking the time to share your experience. We’re so pleased to hear that Sarah was able to guide you through the activation process clearly and quickly. It’s great to know everything is now up and running smoothly, and we truly appreciate your kind words about the brilliant service you received. We’ll be sure to pass your thanks on to Sarah.
FANTASTIC SERVICE FROM GEORGINA
The instructions to activate my account were clear and comprehensive and delivered in a friendly way
12 June 2026
Reply from Gourmet Society
Thank you for your wonderful feedback. We’re delighted to hear that Georgina’s clear and friendly instructions made activating your account so straightforward. Your kind comments are truly appreciated and will be shared with her.
CUSTOMER SATISFACTION
A VERY SPEEDY AND SATISFACTORY RESPONSE TO MY ENQUIRY WITH A DETAILED EXPLANATION OF THE SITUATION.
12 June 2026
Reply from Gourmet Society
Thank you for your feedback. We’re delighted to hear that you received a speedy and satisfactory response, and that the explanation provided was clear and helpful. Your comments are greatly appreciated and will be shared with the team.
Membership Registration…
Helped me to understand the registration process to show.my membership. Sorted very quickly.
12 June 2026
Reply from Gourmet Society
We’re really pleased to hear that our team were able to guide you through the registration process and get everything sorted quickly for you. Your comments are very much appreciated and will be shared with the team.
Reply from Gourmet Society
Thank you for your lovely feedback. We’re really pleased to hear that you received a quick, helpful and polite response from the team. Your comments are very much appreciated and will be shared with everyone involved.
SO HELPFUL, HASSLE FREE
HAVE BEEN A MEMBER FOR MANY YEARS BUT NEVER REALLY GOT INTO USING THE GOURMET THING! THOUGHT IT TOO MUCH OF A HASSLE TO USE IT, BUT WAS I WRONG, THE STAFF WERE QUICK AND SO OBLIGING. NO THING WAS TOO MUCH TROUBLE, AND I HOPE NOW TO USE THE GOURMET CARD FOR MANY HAPPY OUTINGS
11 June 2026
Reply from Gourmet Society
Thank you so much for your lovely feedback. We’re delighted to hear that after being a member for many years, you found the process hassle‑free and enjoyable. It’s wonderful to know our team were quick, helpful, and happy to assist, we’ll be sure to pass your kind words on to them. We’re thrilled that you now feel confident using your Gourmet Card, and we hope it brings you many happy outings ahead.
Sarah replied quickly and helped me to…
Sarah replied quickly and helped me to get my membership working.
However I had to chase my redemption code as i have found no email from yourselves informing me of it.
9 June 2026
Reply from Gourmet Society
Thank you for sharing this feedback, I’m really glad to hear that Sarah replied quickly and was able to help get your membership up and running again.
I’m sorry, though, that you had to chase your redemption code and couldn’t find any email from us about it. Once our system sends a code to the registered email address, we don’t have control over how it’s handled by the email provider, and sometimes messages can be filtered into spam or promotions folders. Still, I understand how inconvenient that is, and your comments are genuinely appreciated.
Reply from Gourmet Society
Thank you so much for sharing this, it’s great to hear you were impressed by the very efficient, fast service you received. That’s exactly the standard we aim for, and it’s wonderful to know it made a positive impact.
Sarah from customer service replied to…
Sarah from customer service replied to my email and explained the process
Now everything is working out
Thank you
9 June 2026
Reply from Gourmet Society
Thank you for sharing your feedback, it’s great to hear that Sarah replied to your email quickly and clearly explained the process, and even better that everything is now working smoothly. We really appreciate you taking the time to let us know.
Reply from Gourmet Society
Thank you for sharing your feedback, it’s great to hear you found the service prompt and helpful. That’s exactly the experience we aim to deliver, and it’s really appreciated that you took the time to say so.
I had not been able to activate my new…
I had not been able to activate my new card with several attempts but you
efficient Georgina sorted it out for me9
8 June 2026
Reply from Gourmet Society
Thank you for sharing your feedback, it’s great to hear that after several unsuccessful attempts, Georgina was able to efficiently sort out the activation of your new card. She’ll be delighted to know her support made such a difference.
I had a problem with my redemption code…
I had a problem with my redemption code to renew my membership.
Georgia was absolutely fantastic so helpful and friendly. She sorted everything so quickly thanks again Georgia
5 June 2026
Reply from Gourmet Society
Thank you so much for sharing this lovely review, it’s wonderful to hear that Georgia was absolutely fantastic, friendly, and able to sort out your redemption‑code issue so quickly. Quick, helpful support is exactly what we aim for, and she’ll be thrilled to know she made such a positive difference.
Helpful staff
Georgina was the second person to whom I talked and she really helped me with the issues.
3 June 2026
Reply from Gourmet Society
Thank you so much for sharing this feedback, it’s great to hear that Georgina was able to step in as the second advisor you spoke with and really help you get the issue resolved. Knowing that her support made a difference means a lot.
Excellent call handling
Excellent call handling, dealt with my issue immediately and was resolved within hours x
3 June 2026
Reply from Gourmet Society
Thank you so much for the lovely experienced shared, it’s great to hear that you experienced excellent call handling and that your issue was resolved within hours. Quick, effective support is exactly what we aim for, so it’s wonderful to know the team delivered that for you.
Helpful and beyond
Helpful advisor who provided additional support beyond a resolution of the immediate issue
2 June 2026
Reply from Gourmet Society
Thank you so much for the lovely feedback, it’s wonderful to hear that you had a helpful advisor who not only resolved the immediate issue but also went above and beyond to offer additional support. That’s exactly the kind of care and thoroughness we aim to deliver.
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