Gourmet Guide 

Ordered this gift voucher on a Sunday morning and it arrived on the Tuesday, great gift box and quick service

Had a Gourmet Guide gift voucher for my birthday and used it to take my wife out for a lovely meal at The Blue Bell 1494 in Chester. I will be happy to recommend the Gourmet Guide to my family and friends.

Easy on-line order process to generate gift card - order history not currently present on the site but is to be added soon. Very helpful customer service to correct my error on initial order. Service fee of 10% of card value not that visible until final payment.

Excellent service and delivered punctually - thank you.

Bought vouchers which were delivered within 24 hours in a lovely box. Customer service second to none.

Would use again.

Perfect gift for someone for whom it's difficult to choose. Lots of choice for the receiver. Ideal!

I was given a voucher by colleagues as a lovely birthday gift. Owing to certain circumstances, we haven't had an opportunity to use it before now. I rang up to make a reservation for my husband's birthday meal only to be told that it had recently expired after 9 months and there was nothing I could do. It's very unusual for vouchers of this kind to expire before 12 months. The lady I dealt with was rude and unhelpful. With other experience/ gift vouchers there is an opportunity to extend or even pay a small fee to extend but this is not an option alas. It is such a shame as I was really looking forward to finally being able to use the voucher. I would definitely recommend this company's competitors but cannot recommend them sadly based on my experience.

Great service and good selection of restaurants

This is a really great idea and we had a lovely meal. The only problem that we had was that the restaurant had no idea about the voucher. Your confirmation email clearly states that you don't need to take your voucher with you to the restaurant but I ended up having to email it to the restaurant as they had no copy of it

Website really easy to negotiate, arrived next day and was very well presented in a gift box. Delighted with my purchase

Very easy and very efficient and the recipients of the Voucher were absolutely delighted.

Would definitely use again in the future

Amazing service and quick delivery, highly reccomend!

Great service, sorted out a mistake I'd made with great courtesy and zero fuss, would definitely use again.

Ordered the Gourmet Guide Restaurant Voucher as a gift & it arrived the next day. Speedy service would use again and also recommend to others.

Very easy to send as a gift and easy for the recipient to book restaurant and use the voucher. I wish there were more options in Wales!

I received the voucher as a gift but have been out of the country for most of the year and was unable to use it. After not getting through once I called again, only to be told that my voucher had expired. They neglected to say on the voucher that it can be extended for 3 months if you call them, which would have been useful information to know beforehand. Their excuse for not being able to extend it was tax related which I thought was inflexible and unsatisfying.

The e-mail was sent to my brother but he did not receive it - rather it was in his deleted emails weirdly and we had to do a lot of digging. Would use again but annoyed.

EDIT - I received a call from Gourmet Guide and lots of apologies - would use again!

Really great idea! I have received this voucher and sent one as a gift.
Both experiences were excellent.

My vouchers had expired by a few days.....but no fuss made when I rang...so now looking forward to a lovely meal at the Abode in Canterbury!

Quick speedy service and the website is easy to use. The gift box and voucher are of a high standard.