The panties feel like nappies - I got the discovery set in light/medium flow and 2 out of 3 panties feel like I have diapers on. The order also took way longer than imagined - I ordered in the midd... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely comfy, well washable at 60° after all, and also wearable as protection against otherwise painful trousers regarding that sensitive region of the body. Zero leaking for me, also overnight. Ho... See more
Company replied
the whole experience was a pleasure - gotyu has awesome offers and discounts as well as the best customer service. really good quality products, fast delivery and if there’s a problem and you contact... See more
Company replied
My panties came in the same size but fit completely different. The Leakproof Bia fits 2 sizes bigger so its way too wide, Leakproof Minerva is actually size-true, but the Venus Modell is one size smal... See more
Company replied
Company details
Written by the company
We are Gotyu- a brand by women, for women. We know from personal experience how frustrating period products and traditional underwear can be: uncomfortable, unreliable, or simply unflattering. That’s why we created Gotyu- to change all of that. Our underwear combines function, comfort, and design without compromise. It feels like your favorite underwear- only with superpowers. Our products are born from real needs and real experiences. Every panty and every bralette is thoughtfully designed, thoroughly tested, and developed with care- by a team who truly understands what matters. By women who were done with half-baked solutions. For women who want more than the same old thing. And for everyone who deserves to feel good in their body- every single day of the cycle. At Gotyu, you’ll find a wide range of styles, colors, and spapes that fit seamlessly into your daily life-whether at work, at night, or on the go. We listen to our community, take every piece of feedback seriously, and continuously evolve our products. Because we believe: Every woman is different- and every woman deserves the best. Gotyu stands for female empowerment, true innovation, and products that make your life easier. Sustainably made, thoughtfully designed, and driven by a clear mission to break taboos. For more freedom. For more comfort. For you. For all of us. ----------------------------------------------------------------------------------------------------------------- Wir sind Gotyu- eine Marke von Frauen für Frauen. Wir wissen aus eigener Erfahrung, wie frustrierend Periodenprodukte und andere Unterwäsche sein können: unbequem, unzuverlässig oder einfach nur unästhetisch. Deshalb haben wir Gotyu gegründet - um genau das zu ändern. Unsere Unterwäsche vereint Funktion, Komfort und Design, ohne Kompromisse. Sie fühlt sich an wie deine Lieblingsunterwäsche - nur mit Superkräften. Unsere Produkte entstehen aus echtem Bedarf und echter Erfahrung. Jede Panty und jedes Bralette ist durchdacht, getestet und mit Liebe entwickelt- von einem Team, das selbst weiß, worauf es ankommt. Von Frauen, die genug hatten von halbgaren Lösungen. Für Frauen, die mehr wollen als das Gewohnte. Und für alle, die sich endlich wieder wohl in ihrer Haut fühlen möchten- egal an welchem Tag des Zyklus. Bei Gotyu findest du eine große Auswahl an Styles, Farben und Schnitten, die zu deinem Alltag passen- egal ob für die Arbeit, die Nacht oder unterwegs. Wir hören unserer Community zu, nehmen jedes Feedback ernst und entwickeln unsere Produkte stetig weiter. Denn wir glauben: Jeder Frau ist anders- und jeder verdient das Beste. Gotyu steht für Female Empowerment, echte Innovation und Produkte, die dein Leben leichter machen. Nachhaltig produziert, fair gedacht und mit dem klaren Ziel, Tabus zu brechen. Für mehr Freiheit. Für mehr Komfort. Für dich. Für uns alle.
Contact info
United States
- contact@gotyu-underwear.com
- www.gotyu-underwear.com
3.7
Average
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This Company is a Koke
The audacity of this company is simply unbelievable. When exchanging an item—even if it’s just for a smaller size—you not only have to pay the shipping costs, but also additional fees. And if you want to return something, you don’t even get your money back.
What a rip-off store! And those promises of “customer delight”? A joke. You don’t even get a response. And they talk about customer satisfaction.
30 July 2025
Unprompted review
Reply from Gotyu Underwear
Thank you for your feedback!
Unfortunately, we couldn’t find any information about your order in our system. We’d really love the opportunity to look into this and support you properly – that’s what we’re here for!
Please feel free to reach out to us via email at any time 💌
We’re happy to help.
cupps are not padded
I do not like that the cupps are not padded. The material is very thin, what is very good at all, but I wished that the cupps were a little padded so that not everyboby could see the nipples.
11 July 2025
Reply from Gotyu Underwear
Thanks a lot for your honest feedback 💛
We totally get that you would have preferred some light padding for a bit more coverage — especially with the thin and breathable fabric. Many of our bralettes are designed to feel as light and natural as possible, but we know that everyone’s preferences are different.
We're already working on new models and you're always welcome to reach out to us if you'd like a personalized recommendation 💌
very willing
17 July 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Shipment and contact with the company…
Shipment and contact with the company was quick and left nothing to be desired, products are all packaged in eco-friendly materials (so no plastic waste).
16 July 2025
Reply from Gotyu Underwear
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support and the products!
Your support means the world to us, and we can't wait to serve you again soon! 😊
The bralettes are super comfy
The bralettes are super comfy and i really like the fabric and colors. Just the shippment to germany took a bit long
10 July 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Great Experience! :)
I saw so many advertisements about their period panties that I had to give it a try. And I was not disappointed. The fit and the comfort of those panties are great. I would love to have some more in my closet for backup.
19 July 2025
Unprompted review
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Couldn’t be better
The products are really good. It was my second order now because I really liked my period pantys so much. This time I also tested the bra and it’s incredible good. The delivery is a bit long but the company is transparent with this so all good for me. I also liked that the bags are not plastic and you can put it in the compost, I never saw something like this before.
12 July 2025
Reply from Gotyu Underwear
Thank you so much for your lovely feedback and your recommendation! ✨
We’re thrilled that you’ve already ordered from us a second time and that you’re enjoying the new bralettes so much!
We truly appreciate your trust in us! 😊
It is a very good product
It s a very good product , we see more After Time , at the Beach
12 July 2025
Reply from Gotyu Underwear
Thank you so much for your 4-star review! 😊
We’re thrilled to hear that you feel comfortable in our period underwear and appreciate the quality – that truly means a lot to us!
We hope to welcome you back soon – stay tuned, there are plenty of exciting new products waiting for you to discover! 🌟✨
The prices are very fair
The prices are very fair. And the quality is great. I haven't had a problem with the products. The one Star is solely for the unaccurate delivery date. Due to their sale, it felt like they couldnt catch up.
5 July 2025
Reply from Gotyu Underwear
Thank you so much for your honest feedback 💛
We’re really happy to hear that you love the quality and pricing of our products – that’s exactly what we aim for!
We’re truly sorry that the delivery didn’t meet your expectations this time. During high-demand sales, it can happen that processing takes a little longer, and we completely understand how frustrating that can be.
If there's ever anything you need or if you’d like an update on future orders, our customer service team is always here for you 💌
I have not recieved my backage yet
I have not recieved my backage yet. After more than a month. Now the Vacation is over. So bad service.
4 July 2025
Reply from Gotyu Underwear
Thank you for your feedback.
We’re really sorry to hear that your order didn’t arrive in time for your vacation – we understand how frustrating that must be.
According to the tracking, your package was delivered on July 15th, and we’ve already reached out to you via email with a solution. Unfortunately, we haven’t heard back from you yet.
If you still need help or have questions, feel free to get in touch – we’ll do our best to support you. 💜
Reply from Gotyu Underwear
Thank you for sharing your experience 💛
Too bad you didn’t reach out to our customer service directly – we’re always here to help and would have loved to sort this out with you right away.
But no worries: we’ve just sent you a message to look into this together.
Feel free to check your inbox or spam folder – we’ve got your back! ✨
The products are good quality and good…
The products are good quality and good in fitting, but the shipment time was very long.
4 July 2025
Reply from Gotyu Underwear
Thank you so much for your feedback 💛
We’re really happy to hear that you’re satisfied with the quality and fit of our products – that means a lot!
Sorry again that the shipping took longer than expected. We’ve already reached out to you via email with a little offer ✨
Feel free to check your inbox or spam folder – and of course, reach out anytime if you need anything!
Reply from Gotyu Underwear
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase and the service you received!
We truly appreciate your support! 😊
Refund only by shop credit.
Refund items not just by giving shop credit. I‘m not interested in any other products on your website. I want my money back, as you‘ve promised in your ads.
Edit: After posting this review gotyu reached out to me and gave me a refund after returning my purchases.
11 July 2025
Reply from Gotyu Underwear
Thanks for sharing your feedback!
We're sorry to hear that you weren’t satisfied with the return process and didn’t reach out to our customer service team first – we’re always here to help!
We’ve already sent you a message with all the details and a personal solution, and we’d love to support you further from there.
Just check your inbox (and spam folder, just in case) 💛
I really love the Everyday Bra
I really love the Everyday Bra, the material is so nice and it give a really good form!
3 July 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Super comfy with one minus
Super comfy and good looking. Just one minus, because of the support from the outside. So it forms my breast a bit in the middle. When you don’t have so much, then it stands out
10 July 2025
Reply from Gotyu Underwear
Thanks so much for your lovely feedback 💛
We're really happy to hear that you find the bra comfy and like the look of it!
And thank you for pointing out the shaping. If you'd prefer something with a different support structure, feel free to reach out – we’re happy to recommend a style that works better for you ✨
Reply from Gotyu Underwear
Yay, we’re so happy to hear that! 🥰
So great that the products fit great – that’s exactly what we’re aiming for! ✨
If you ever have questions or feel like trying something new, feel free to reach out anytime 💌
Reply from Gotyu Underwear
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support and the products!
Your support means the world to us, and we can't wait to serve you again soon! 😊
Super comfortable
Super comfortable, great style and practical at the time of breastfeeding. I’m really happy and waiting for the beige color tu return so I buy those too.
11 July 2025
Unprompted review
Reply from Gotyu Underwear
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your nursing bras!
We truly appreciate your support! 😊
Shipping took way longer than expected
For the amount of german advertisement, it took very long to arrive. About 2.5 weeks. It has a german sender adress, but might be relabed?
The product seems to be of good quality though I have only tried it on so far.
4 July 2025
Reply from Gotyu Underwear
Thank you so much for your honest feedback 💛
We’re really glad to hear that the product quality made a good first impression – even if the long shipping time was disappointing.
We know that waiting isn’t fun and we’re already working on making the process faster and more transparent for the future 🚚✨
If you have any questions once you start using the product, feel free to reach out – we’re always happy to help! 💌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.