Gordons Reviews 14

TrustScore 3 out of 5

3.2

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Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Information provided by various external sources

Our clients want straightforward, practical advice from people they can trust, so that’s exactly what we provide. Find out more about Gordons.


Contact info

3.2

Average

TrustScore 3 out of 5

14 reviews

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1-star

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Rated 5 out of 5 stars

Incredible conveyancing team!

We can’t thank the Gordon’s team enough for all of their support in purchasing our first home, especially Katie and Clare! From the start they were incredibly responsive, making the house buying process incredibly stress free. Our offer was accepted just a few days before Christmas and thanks to the team, we completed within 8 weeks which is incredible! Would highly recommend their conveyancing team to anyone!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Abysmal - avoid if you cherish your sanity

I know when it comes to solicitors in general the bar is low, but honestly this firm gives a whole new meaning to ‘useless’.



Gordons were tasked with completing my conveyancing. In all my years I have never seen such lazy work by even lazier people. They were unable to answer basic questions, 80% of what they sent me was simply forwarded emails with no explanations, and my completion statement was littered with errors.



The day AI takes these cretins out of a job cannot come soon enough, and when it does I will be amongst the first to rejoice.


5 August 2025
Unprompted review
Rated 1 out of 5 stars

very poor solicitor

very poor solicitor. The delays caused by Gordon's incompetence have cost me nearly £1000 in additional charges. Either side of my chain used gordons and both parties had serious frustrations. My buyer had to send of the same proof of funds documents four times! My seller was told that the document he sent them had never arrived (we don't believe this) as they only said this after he chased them up four weeks later.
Overall I would describe Gordon's as being a very poor communicator and abysmal from a documentation point of view. I will never be involved with or advising friends and family to use Gordon's again.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer experience

Justene and Ellie could not have been better. Supportive and professional through my first experience buying. Dealing with them was a delight, when you call, they answer. When I was looking for firms I was recommended Gordon’s by a friend and I would now recommend them to friends and family in the future.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Gordons LLP

Third time's the charm! After disappointing experiences with solicitors for our previous two property purchases, Gordons LLP exceeded all expectations. Their handling of our new build conveyancing, which included a part exchange, was exceptional.

The team (Deborah B, Abby S, and Anam S) maintained excellent communication throughout, providing prompt responses and valuable advice. They were consistently accessible and proactive, making the entire process remarkably smooth. The speed from instruction to completion was impressive.

What truly sets them apart is their ability to make a typically stressful process feel manageable. Their efficiency and professionalism are outstanding. If you're looking for conveyancing solicitors who deliver results while keeping you informed every step of the way, Gordons is the firm to choose.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

After a stressful experience with…

After a stressful experience with another solicitors firm, my files were transferred over to Gordons. I spoke to and communicated with several employees: they were all very professional, efficient and helpful. The last employee, Anisa, has also been first class, as well as reassuring! Thanks for all your help! It's been much appreciated!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I was a little shocked by the low score and poor reviews as they are the polar opposite of our experiences. We used Ingrid at Gordons LLP to purchase a new build and she was fantastic. Communication was great and every element of the legal side of the purchase was completed in the specified 42 day deadline without error or delay. We were so impressed with Ingrid's service we used her when we sold our rental property. There were a number of unforseen issues raised by the buyer's conveyancer but Ingrid navigated these with great skill and her expertise greatly reduced my stress levels. Buying or selling a property is likely the largest transaction most people will ever make. I've sold three houses and purchased four and Ingrid made the last two transactions so much easier. The trust we put in her twice was hard earned and she showed us how property transactions should be carried out having recently gone through the most stressful sale ever because of the incompetence of Strike's Premier Property Lawyers

28 October 2022
Unprompted review
Rated 1 out of 5 stars

Particularly bad, even for conveyancing solicitors.

Abysmal, communication poor throughout staff on holiday with nobody to cover. Made a mistake on the final bill and then made up an excuse as to why it had changed (when in reality it was a simple admin error) and then never apologised when called out on it. Instead sent a dismissive response. Would avoid if at all possible.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

I had an accident in morrisons dover…

I had an accident in morrisons dover store some 16 months ago (suspected fractured spine) which they pretty quickly admitted liability for, their insurers however are a different bunch, having supplied them with everything they asked for and repeatedly emailing for updates it's been X3 months at least since I heard anything back and we appear to be no further forward..... Morrisons must be laughing, my family and I however are not.
Martin Morgan

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Properties

An excellent experience all round. A special thank you to Katie who has been extremely prompt with our paperwork and answering queries. A very professional service.

29 September 2020
Unprompted review
Rated 1 out of 5 stars

I pity anyone who is unfortunate enough…

I pity anyone who is unfortunate enough to have to deal with this company.
They will just sit on your case forever.
They even said to me they would only admit liability depending on how much I was claiming!! Really!!
10 months later still no progress.

9 April 2020
Unprompted review
Rated 5 out of 5 stars

From my experience I recommend these Lawyers

From start to finish I had a positive experience with this company. They were transparent on fees and what needed to be signed. They effectively add new clauses to my documents and issued them in a professional manner.

19 December 2018
Unprompted review
Rated 1 out of 5 stars

Nightmare - avoid

This company have made our recent house purchase a real chore. They are hard work to deal with and have a bad all round attitude. Suggest you avoid at all costs. Nightmare.

31 August 2017
Unprompted review

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