So delighted to have a shop selling high quality outdoor clothing back in TW. Even better that is on the retail park so easy parking. Only four stars because there is only one fitting room for the w... See more
Company replied
Location
Switch locationUnit 2B, Great Lodge Retail Park, TN2 3EW Royal Tunbridge Wells, England, GB
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See what reviewers are saying
So pleased to have a local and large Go Outdoors. Well stocked and well organized. Helped immediately by a friendly & knowledgeable member of staff - Rod. Pleased to see Go Outdoors employ people with... See more
Company replied
Lovely new store on the industrial estate with great range of products and nicely laid out. Very helpful customer service from Caleb, who was able to answer any questions I had. Plenty of parking duri... See more
Company replied
New store, lots of choice, clean and tidy.
Company replied
Company details
About GO Outdoors - Tunbridge Wells
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 2B, Great Lodge Retail Park, TN2 3EW, Royal Tunbridge Wells, England, United Kingdom
4.3
Excellent
11 reviews
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Helpful and friendly
Very helpful and friendly advice from Rod at the Tunbridge Wells store. I had confidence in his product knowledge and decided to buy the item, a camping stove.
20 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
My new go-to for outdoor kit in Kent.
So pleased to have a local and large Go Outdoors. Well stocked and well organized. Helped immediately by a friendly & knowledgeable member of staff - Rod. Pleased to see Go Outdoors employ people with life experiences and genuine interest - more mature staff the better!
22 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
You had exactly what I needed at a…
You had exactly what I needed at a great price! Rod who served me was polite, asked lots of questions to determine exactly what I was i wanted. Extremely helpful. Thank You Rod excellent service.
21 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Rod was very helpful in assisting me to…
Rod was very helpful in assisting me to buy a pair of walking boots
21 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great stock and great service
We wandered in out of curiosity. However we immediately found something we had been looking for for ages. Great service by everyone especially Rod
12 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great knowledge and service
I needed new walking boots and my husband needed new hiking shoes/trainers
The young male sales assistant was very helpful and knowledgeable and we purchased a pair of Scarpa footwear each.
So great to actually receive good customer service with product knowledge and politeness.
17 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great new store
Lovely new store on the industrial estate with great range of products and nicely laid out. Very helpful customer service from Caleb, who was able to answer any questions I had. Plenty of parking during weekdays. Will definitely return for any outdoor equipment needed in future.
15 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Tunbridge Wells
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Tunbridge Wells
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Yeay love it!
So delighted to have a shop selling high quality outdoor clothing back in TW.
Even better that is on the retail park so easy parking. Only four stars because there is only one fitting room for the whole shop!! Can’t imagine shopping at the weekend poor planning ☹️
10 October 2026
Unprompted review
Reply from GO Outdoors - Tunbridge Wells
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great service good price
18 September 2026
Reply from GO Outdoors - Tunbridge Wells
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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