I use the Scunthorpe branch of Go Outdoors regularly even though it’s 35 miles away purely because it has a lot of stock and all the staff are helpful, the past couple of times has been for walking... See more
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Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... See more
Company replied
Very friendly staff a guy called Paul helped me pick out some new walking shoes very knowledgeable and gave me some good advice on how to keep them waterproof.
Company replied
The choice of footwear is great and we had a very helpful staff member that made the experience a great one, also told me that they can price match online pricing. Special thanks to Tanisha.
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Company details
About GO Outdoors - Scunthorpe
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Dudley Road, DN16 1BA, Scunthorpe, United Kingdom
- 01724 708226
4.9
Excellent
3K reviews
Asks customers to review
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Popped in for a pair of boots
Popped in for a pair of boots, was served by a very helpful lady (Carol) who found me exactly what I needed. She also showed me some trainers which had been reduced so I bought those too. Successful shop and an extra sale for her 10/10
8 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Tanya’s service was outstanding
Tanya’s service was outstanding. Couldn’t have helped anymore if she tried and the product was available at 9am the next day. Thank you so much. I’ll definitely be back
8 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Nicky was really helpful and helped us…
Nicky was really helpful and helped us sort out a membership
6 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
New boots broke
I had a hook snapped off a pair of scarpa boots I purchased in January , I took them back to store and got Amazing service from carol and sue who helped be pick a new pair of boots and sorted out the exchange totally hassle free I couldn’t thank them enough.
30 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I was sent to get some new walking…
I was sent to get some new walking shoes by my physio. I explained my requirements and Kurt understood what I was asking for and brought out a small selection of shoes to try. He advised and waited while I tried them all on and help select the most suitable.
28 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Scunthorpe shop is top quality.
The shop in Scunthorpe is always immaculately clean, well presented and laid out.
For someone who loves to shop shoes, boots, trainers and walking gear, this was my fastest shop yet.
It was quite busy in the shoe section but Carol was lovely, friendly and very attentive. I found what I wanted and luckily they had my size.
Would definitely recommend and always happy to go back.
4 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great staff
Great staff, always interactive with shoppers. Would definitely recommend this store to anyone
18 April 2026
Reply from GO Outdoors - Scunthorpe
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Carol in footwear.
Big shout out for Carol in the shoe/boot department. Nothing was too much trouble and she covered a fair bit of mileage fetching me boots to fit my awkward shaped feet! I walked out happy and with some comfortable footwear.
2 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fabulous shop full of bargains
Fabulous shop full of bargains. Got a pair of shoes & a jacket of the sale rail. Carol & nicky couldn't have been more helpful. Fantastic experience by happy smiley staff. Definitely be back
2 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol
Carol couldn’t have been more pleasant and helpful, fantastic customer service.
2 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol was amazing with my daughter who…
Carol was amazing with my daughter who needed help with walking shoes. She deserves a pay rise and a bank holiday weekend off. Thanks Carol
2 May 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We visited the store to look/buy some…
We visited the store to look/buy some walking boots. I didn't catch the name of the lovely guy who helped us but he was so knowledgeable and I come away making a purchase.
The ladies at the till Robyn/Nicky were extremely attentive and helpful. Everybody made this a pleasurable experience as always. Thank you so much.
30 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liv and Paul were amazing
Liv and Paul were amazing! They helped us with all of our problems and were very polite! Great staff , great place!
29 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I had Josh help with walking boots
I had Josh help with walking boots.
He was very helpful and knowledgable
28 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I use this store often
I use this store often, for fishing baits, sweaters and today Salamon hiking shoes, For the shoes I was served by Danni, who was very helpful. At the checkout, I was served by Sue, again very polite and witty. Would recommend this store to all
28 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful friendly staff (assistant on…
Helpful friendly staff (assistant on she section & Paul on checkout). Good selection of items at good prices
28 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic store
Fantastic store, clean and tidy, staff very helpful, both a lady with colourful hair on the shop floor and a lady called Sue on the till, was chatty and friendly. Will go again soon.
25 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carol provided excellent service…
Carol provided excellent service helping my daughter choose some walking shoes. We will definitely be back!!
26 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Carol was very helpful and kind
26 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Amazing service
We were served by Carol who, without being asked, managed to save us £25. So helpful and friendly!
26 April 2026
Unprompted review
Reply from GO Outdoors - Scunthorpe
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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