Great shopping experience in a customer-friendly store with brilliant Staff. Big shout out to Lynn who introduced me to the Go Outdoors Club Members card which did really save me tens of ‘££’ discoun... See more
Company replied
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See what reviewers are saying
This is a great store, it's spacious the staff are friendly 😁 big shout out to Sean for helping me choose my jacket, I love it. Also Kerry, you dispense happy to you customer, thank you go outdoors I... See more
Company replied
Customer service terrible. A lot of the items are placed under the wrong price labels on the shelves. Ended up buying 2 over priced items, and spent some time confirming the real prices. One lady staf... See more
Company replied
We needed to get more camping bits, even though there wasn't many prices on items, the staff are absolutely awesome! Nathan helped us find everything we needed and had great knowledge on each item, Da... See more
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Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Went in with a list and got exactly…
Went in with a list and got exactly what I needed. Served by Ella - friendly, helpful and went the extra mile to make everything very easy.
23 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Lots of choice and friendly staff
20 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Go Outdoors- I am Hooked !!
Great shopping experience in a customer-friendly store with brilliant Staff.
Big shout out to Lynn who introduced me to the Go Outdoors Club Members card which did really save me tens of ‘££’ discount on my fishing equipment…thank you!
21 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
5 stars!!!!
6 October 2026
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good advice and service at the till
I received good advice when choosing walking boots and the service from Kerry at the till was very attentive.
16 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Kerry is so helpful and funny
16 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
This is a great store
This is a great store, it's spacious the staff are friendly 😁 big shout out to Sean for helping me choose my jacket, I love it. Also Kerry, you dispense happy to you customer, thank you go outdoors I won't ever go a mountain warehouse again 😂
7 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Tim bike man is just brilliant always…
Tim bike man is just brilliant always so kind, professional and super fast. Thank you sooo much Tim
15 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great prices and great staff!
Luke was extremely helpful finding what I was looking for and advising me about comparative waterproofness and breathability. All the staff in Milton Keynes Go Outdoors are helpful, friendly and knowledgeable.
13 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic service from Lee!
I had a wonderful experience at this shop. Lee went above and beyond to help me find the perfect bike for my son. His customer service was excellent, and he made sure we got exactly what we needed. Highly recommend!
11 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very happy with the service and support…
Very happy with the service and support given by Kerry in Milton Keynes store
9 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Big thanks to lynn who was very…
Big thanks to lynn who was very helpful, ready to answer any queries and friendly.
will return here many times.
5 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Aaron helped me to secure the travel…
Aaron helped me to secure the travel bag I needed. After a call, he confirmed they had 1 in stock and put it to one side for me as I was 1h away and had to travel to collect it. Once in the store, he went, collected it and handled it over to me. Happy customer.
7 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great staff
I had an issue with my purchase, Lynn was amazing and sorted it very quickly.....shes a credit!
5 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Lee in the bikes section was very helpfull
Lee in the bikes section was helpfull, friendly and very knowledgeable. Excellent customer service. Highly recommended
2 October 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fixed Gears
The Bike365 desk managed by Lee fixed a problem with the gear shift in 15 minutes flat. Something I had been unable to do having messed up the cable and adjustments. I am dead chuffed with the work and results
30 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
James was incredibly helpful
James was incredibly helpful! Really helped us out and overall spent around 45 minutes with us whilst we were faffing around, really patient and honestly one of the best customer service experiences i’ve ever had!! Thank you james for the help!
30 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
New Boots!
Just picked up a new pair of walking boots today at the MK store. Great customer service, from the polite & friendly staff and a top tip for lacing my boots that no-one has ever told me before! Excellent, well done to Amanda and Daniele, top marks!
30 September 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Used click and collect
Used click and collect from store for the first time. I was disappointed that delivery to store took 4 days. I probably didn’t read the small print.
The items when received were as expected
11 September 2026
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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