GO Outdoors - Coatbridge Reviews 

I was in store today and the service that I received was excellent, I was served by Ross who was very helpful and knowledgeable about his work, I would definitely recommend going here as it was a first class service from Ross as it’s not often you would get this helpful service from a business. He’s a very valuable team member.

Guys bent over backwards to help both get 10/10 on maners custumer care even helped with my roof rack and tentbox honesty well appreciated cheers guys coatbridge store

Had a great experience at Go Coatbridge today.
Kirsten and Jade were very helpful. Jade in particular could easily explain the benefits/features of the Coleman event shelter I purchased.

Ross was very knowledgeable on everything I asked , very helpful

Staff ,service product discount, was all 5 star service absolutely brilliant

I went to the shop to ask about a very specific gas fitting for a campervan outdoor bbq.
I spoke to Emma who didn’t immediately know what i was looking for, but went out of her way to help.
She came out to the van to inspect the fitting. Looked it up online and brought out options till she got the right thing.
She then helped with everything else i needed.
Truly excellent service.

It’s such a big store and easy to get a bit confused with volume of products, however I was approached by Georgia who was great.
Georgia recommended a few jackets which she thought would suit my needs, and I was delighted to find the perfect option. Georgia was friendly, polite and very helpful. Thank you!

I was served by Chloe M, she gave me great advice and helped me with my order. Couldn’t appreciate her help enough.

Chloe at the Coatbridge branch is always the best. When we come in she helps us find what we’re looking for and if they don’t have it she will put it on order for us. Credit to the store

Was served by Ross he was very helpful with all we needed and they are very welcoming aswell

Looking for walking shoes. Georgia was very knowledgable and patient - brought me many sizes and styles and looked up stock in other stores for colour they didn’t have my size. Thanks Georgia!

Cammy & Hazel were very helpful at the Coatbridge store

I ordered two t-shirts online 01.06.2026...advised delivery to Coatbridge branch would be 04.06.2026...now 15.06.2026 heard nothing when I ordered the t-shirt at the time I was not advised there was an issue...Chased on last week still not heard anything back

Cammy was great! He helped us a lot even tho we didn’t manage to put the tent up in the car (not his fault) 😂 he tried all the ways that were possible but our roof bars were way to big! He kept the tent safe for us to pick it up next week 😊 I give him a 10!

5 stars to Georgia who was a huge help and an absolute delight, top customer service from her, thank you!
Improvements - changing room stank of body odour which was so unpleasant and also grim that clothes were being tried on by people who literally left a smell in a confined space, in fact one of the sale items we didn’t try on because it smelt like BO. No idea how the store would manage this in future but it’s unpleasant and probably costs them money.
Also the customer toilets definitely needed tending to, toilet paper strewn across baby changing table and no soap.

We were helped by Cody, Jade and Emma.

What a team, they couldn’t have been anymore helpful. Also helped us resolve a matter with the chair we purchased.

Emma in Coatbridge Go Oudoors was amazing. Sorted my bundle out that id been waiting for and travelled some distance, friendly, so knowledgeable and fantastic customer service. Total credit to the company- 5 stars all the way Emma xxxx

Karen at your Coatbridge store was very helpful and pleasant. A credit to your company.

I was picking up my online order today and it turned out I didn't have the proper roof bars. I was then helped by Cammy and Alan and I cannot thank them enough. They were absolutely wonderful, patient, helped me get the right roof bars and assemble them and my roof tent. When its time for company bonuses, these gentlemen deserve them and then some! Splendid customer service.

We had a lovely experience today at your store. Karen was very helpful, patient and knowledgeable when looking for hiking boots for myself. She has a very pleasant demeanor which is sadly lacking in a lot of shop assistants today. Karen is a definite asset to your business.