Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... See more
Company replied
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Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... See more
Company replied
Brilliant customer service from the team at Clydebank Store. I was buying winter jackets for my grandaughter's primary school to give out as needed/ requested. I needed specific sizes and quality fo... See more
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Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... See more
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First time in store today ., very impressed with range of merchandise . We had assistance from Chris who was both knowledgeable and helpful. Helped us make the best purchases for us and went the ext... See more
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79 Livingstone Street, G81 2XA, Clydebank, United Kingdom
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Staff well manerd n were very understanding couldnt falt them fantastic

Reply from GO Outdoors - Clydebank
Was in on 15/08/26 and I unfortunately lost the piece of paper with everyone’s names on but the two names I remember were Ben and Adam. I planned a trip specifically to this store as they had the B2 mountain boots I was looking for. It was a great shop much bigger than the one in my area with plenty of staff to help. The boy that helped me with my boots gave me the exact service that I like, quick to bring me the stock, gave me a chance to try them on and walk around the shop as much as I like without feeling any pressure by giving me lots of information. He answered my questions and went to great efforts to get me the cheapest price!
My partner was also in the market for a gore-tex jacket and it was a different guy that helped us here, again great service without the pressure to feel like you need to buy something. He had good conversation and spoke about a couple of hiking experiences overall a nice guy.
Was a great shopping experience and with the member discount there’s nowhere else we’d like to spend our money!

Reply from GO Outdoors - Clydebank
Needed new tent poles replacing. Chris was very helpful and sorted the poles. Great service.

Reply from GO Outdoors - Clydebank
I had purchased a tent from this store 2 weeks ago and unfortunately after its first use one of the poles had cracked down the middle (probably due to very high wind) I couldn't find the correct pole repair kit so asked for some help and someone went and got chris. Straight off the bat he was happy to help and got to repairing the broken tent pole and even re-threaded it for me! Fantastic store with loads to choose from and we'll layed out too. Thanks again chris!

Reply from GO Outdoors - Clydebank
Staff members were very helpful and friendly
Also very knowledgeable re the items we were buying
Prices very reasonable

Reply from GO Outdoors - Clydebank
Ordered food dehydration packs, arrived at various times split deliveries, returned first two and still have not received refund a month later and no response to my query on this, didn’t get alerts the others had arrived in store, had to go into store to chase up.

Reply from GO Outdoors - Clydebank
I've always found Go Outdoors very reasonable with prices great quality products, customer service really helpful, I would definitely recommend them, also get their discount card, amazing what you save with this

Reply from GO Outdoors - Clydebank

Reply from GO Outdoors - Clydebank
Great store, went in there looking for a tent and spoke to David, he was an absolute legend and super helpful, he gave me all the info I needed and more!
Left with a good tent and some solid advice!
Cheers!

Reply from GO Outdoors - Clydebank
Chris P helped me today in clydebank store despite being in the middle of a task. They immediately helped me find what I was looking for (matress repair patches), got me some (free) spares which came from display stock, checked my understanding of how the product worked and checked if I needed anything else. Thank you

Reply from GO Outdoors - Clydebank
Went there to purchase a tent& they only had the one on display left,so asked a member of staff if I could buy that one on display & could I get a bit of a discount off it, which they said yes,so I would like to thank Lee(a member of staff)for taking down the tent& packing it away in it's bag,he was very helpful as was the other staff.

Reply from GO Outdoors - Clydebank
I want to thank Susan and May for the exemplary service I received when I was returning a pair of waterproof boots which were leaking. I had had them for about 4 months.
Susan was very helpful and patient while I was selecting boots.
May had looked after my goods at the till and given good advice.

Reply from GO Outdoors - Clydebank
Ross C in the clydebank store went above and beyond and was really helpful

Reply from GO Outdoors - Clydebank
We use Clydebank a lot. Always get great customer service and today was no exception. The customer assistant, MAY, was very helpful and checked a price enquiry I had without any bother and served us as if we were the only people in the store although it was quite busy. Items we purchased were great quality and value as always. Another good experience at Clydebank.

Reply from GO Outdoors - Clydebank
Thankyou to Jon & Susan for helping us to learn how to dismantle and manage our tent. Amazing help couldn’t recommend enough!

Reply from GO Outdoors - Clydebank
Susan and Jon were very helpful, Susan helped us find our tent after being very picky and Jon helped show us how to take down and put down our tent helped us a million

Reply from GO Outdoors - Clydebank
Aimee approached us in an enthusiastic and professional manner. Shopping trip went from a possible purchase to a Yes! Aimee was knowledgeable about the product that we had no option but to purchase. Thank you Aimee for your help during our visit and purchase😊!

Reply from GO Outdoors - Clydebank
Staff are always helpful and happy to offer advice. Store is well stocked and has lots of options for every budget. Thanks to May and Chriss for the help.

Reply from GO Outdoors - Clydebank
Today I was looking for a waterproof walking jacket. Go outdoors had a good selection of styles, sizes, colours and prices.
Danielle helped me choose the one best suited to my needs.
Very happy with purchase.

Reply from GO Outdoors - Clydebank
Thanks to Mr David c, the little lady got a great pair of boots

Reply from GO Outdoors - Clydebank
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