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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the company's website and overall user experience, finding them complicated, frustrating, and difficult to navigate. People also reported issues with products, including phones that overheated, had battery problems, or simply did not function correctly. However, some people were satisfied with the service they received, describing staff as helpful, professional, and accommodating. A few other people also felt that certain products, like specific food dishes or massage services, were exceptional and highly recommendable.

What people talk about most

Website

Users describe negative interactions with the website. Many reviewers express frustration with issues like... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised specific services, highlighting... See more

Product

Consumers find product experiences to be ambiguous. While some customers express satisfaction, such as... See more

Staff

People report ambiguous experiences with staff. Many reviewers praise staff for being polite, professional,... See more

User experience

Reviewers express significant dissatisfaction with the user experience. Many report that nothing works... See more

Based on these reviews

Rated 2 out of 5 stars

I wanted a bid to coat our drive and walkway. The estimator that came out said she had only done a few of these and seemed uncertain. When I got the bid (also had three others) Sin City was at least... See more

Rated 2 out of 5 stars

There's no way to experiment freely with this tool since basic operations like text-to-speech cost a ton.


2.3

Poor

TrustScore 2.5 out of 5

10K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a monopoly as they force…

What a monopoly as they force businesses out and to follow their standard o=r get blacklisted in the area i am so sick of trying to appease these people just to be able to have an online presence you have made owning and operating as you pry our information and steal from every business owner charging for free services because big tech can literally do whatever they wan tnow its gotten out of hand google is the biggest trashest monopoly driven garbage company to have ever come to life

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Google and especially Google Maps is…

Google and especially Google Maps is such an inauthentic platform. Nearly every negative review is deleted as their main interest is to make companies happy and make them pay. Real customer service and experience? No way, Google is not interested in the end user at all.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer care - nil point!

Contacted Group1 Manchester with a view to look at an advertised VW California. We were told that the battery was flat on the van so we arranged to test drive 5 days thence, we were also told that we would receive an email to confirm nearer the time. We contacted them again on the agreed day, as no email had been received, and were told that the battery was still flat!!; i.e. no effort had been made to attempt to sell this van. We were really serious about purchasing a nearly new campervan so we contacted Swansway Liverpool Van Centre, they were brilliant and we purchased our van from them. Sorry Group 1, lost a good sale there due to poor customer service.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

They make the google drive web…

They make the google drive web interface so intentionally bad to upsell you. It won't load buttons, it crashes all the time, the black box of death, name it. All because they want to punish you for not installing their data mining app.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Google is a racist and liars

Google is a racist, mean spirited, poorly developed, and lying platform.
The destroyed my account where I was showing demonstrations of my Android apps for no reason: complaining that I was posting spam, illegal activity or scams.
Due to this blatant racism and discrimination towards not just me but also my business, I have written this review.
They have told me that since I am married to an African woman that my code is inferior.
I have created over 268 Android apps and Google has decided to remove my YouTube channel due to being racist and lying that my demonstrations were scams, spam or promoting illegal activity.

10 April 2026
Unprompted review
Rated 3 out of 5 stars

edwards coaches responded very promptly…

edwards coaches responded very promptly to our negative comments on our cancelled holiday. some of their comments were fair its always good to be reminded of terms and conditions and what good customer service looks like ! On a positive note at least they replied.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Brakes concern

Kwik Fit Mitchem Road .....I had concerns re: my brakes...I was a walk in and within 30 mins my Mokka was on the ramp plus they test drove and sorted the problem which proved to be minor, panic over. They were polite, professional and above all accommodating...I would def recommend them.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

AI tech has caused google to suck more

Since the release of their AI tech, google search has diminished considerably. I can never find anything on their search engine and they are obviously stealing our data to feed to their AI software so I advice to leave Google behind entirely.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

unhelpful and quite frankly incompetent.

I find it incredible that a big company with so many resources can manage to be unclear, unhelpful and quite frankly incompetent.

Any little thing that I try to do is needlessly complicated and time consuming - it almost seems as though they have designed it to be such.

The review rating shows I'm not the only one.

9 April 2026
Unprompted review
Rated 2 out of 5 stars

Google is so disappointing

Google is so disappointing. I would rename the company Gimmick. Constantly providing relatively meaningless Pixel updates with the greatest sticker maker and how to remove a wire from a photo (but not well). It's all fanfare and no substance. Gimmicks. They never seem to fix the real issues like why alarms only sometime respond to your voice and why the edge finger slide gesture to scroll to an App only works about half the time and how the horrible Fitbit Inspire 3 requires constant change of clock faces to get out of screen freeze...and when you reach out to support they automatically use numerous checklist they make you go through when all along, the issue is just totally unacceptable!!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Breakfast at Pearls

Had a breakfast at Pearls cafe DN6 7EZ Pontefract road and I would like to say thank you to the staff and thank you for a really nice breakfast
Plenty of free parking
Easy access
Not too noisy ( next to a main road )
Overall a pleasant experience and agreed by my 2 friends

7 April 2026
Unprompted review

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