Goodwin Electrical Reviews 93

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

He wanted to charge me for £150 to change a face plate on a socket and we was shocked to know that I was complaining about it. Some people make £15 an HOUR and him £150 in 5minutes. I am not saying he... See more

Company replied

Rated 5 out of 5 stars

excellent service 2 electricians turned up on time bill and ryan. work carried out as per quote to a very high standard, worked very hard in a small kitchen fitting new sockets and new wiring for... See more

Company replied

Rated 5 out of 5 stars

Very friendly service, trustworthy and honest. Reasonably priced for a great service. Being a single parent I am always apprehensive about Traders ripping me off, but I know I can rely on Goodwin Elec... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Prompt response to quote request. Made appointment quickly and checked on a couple of occasions that it was still convenient. Turned up on time. Clean & tidy work done with preci... See more

Company replied

Company details

  1. Electrician
  2. Solar Energy Company
  3. Solar Energy Equipment Supplier

Written by the company

Established in 2008, Goodwin Electrical are trusted and reliable expert electricians in Plymouth. Serving customers in the city as well as Plympton, Ivybridge and Devon and East Cornwall. We are a family run business dedicated to giving 100 percent customer satisfaction. We work at the forefront of technology fitting the latest products and giving customers expert advice, thereby helping to improve their environment and save money.


Contact info

4.0

Great

TrustScore 4 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

He wanted to charge me for £150 to…

He wanted to charge me for £150 to change a face plate on a socket and we was shocked to know that I was complaining about it. Some people make £15 an HOUR and him £150 in 5minutes. I am not saying he gets £15 an hour but £150 in 5 minutes that is shocking. And he seemed to think that he was entitled to it.

20 August 2025
Unprompted review
Goodwin Electrical logo

Reply from Goodwin Electrical

We sent a quote to rectify a socket replacement which involved writing up a Satisfactory Electrical Installation Condition Report. The customer accepted the quote and I carried out the work. It was not just the socket, I had to do a new EICR satisfactory report. I even reduced the price as a goodwill gesture so the customer did not pay £150.

Rated 5 out of 5 stars

Good price

Good price, arrived on time, very neat work, would use again

13 November 2024
Unprompted review
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you bruce for your excellent review and appreciating our good work.

Rated 5 out of 5 stars

This company has excellent procedures…

This company has excellent procedures from providing a competitive quotation through to installation. I purchased my first EV told Kevin the make a model and the requirements of my electricity supplier. He responded within a day with all the correct details and a good price. Within a week I had my charger installed by a very competent and caring electrician, even though the job wasn’t as straight forward due to our building it was installed to a very satisfactory standard and we are extremely pleased with the work.
Highly recommend this company and will definitely use them again.

19 October 2024
Unprompted review
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you for your excellent review

Rated 5 out of 5 stars

Highly recommend!

I was needing a job done really urgently to accommodate a poorly family member who is being discharged home from hospital in a short period of time. Bill really kindly offered a date within the time frame we had. Well organised, clear communication with customer, punctual and happy to explain/ answer any questions and concerns and are clear and transparent with what they are doing. Bill and his team carried out the work smoothly and efficiently; they were very tidy, friendly and courteous.
Meant the world when we have had such bad previous experiences with tradesman and contractors and while going through the stress of supporting someone out of hospital. Would highly recommend this dependable and trustworthy team. Thank you Goodwin Electrical!

21 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you for your review. We work hard to give a first class service and give customers confidence they can rely on us.

Rated 5 out of 5 stars

Really impressed by the team

Really impressed by the team, they were efficient, honest and reliable; always turn up on time. Would recommend if you need an electrician in Plymouth!

13 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thankyou Alex for your lovely review. We always work hard to give a first class service and keep customers informed throughout the process.

Rated 5 out of 5 stars

Polite and efficient

Polite and efficient. I had two extractor fans fitted and they seem to be working very well.

19 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you Elise for your great review. Very pleased you are happy with our work. The ventilation fans we install are high quality and efficient.

Rated 4 out of 5 stars

Good company

Very friendly and professional staff. Took time to do the jobs well and as asked. Pleased with the job.

18 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you for the review Greg

Rated 5 out of 5 stars

excellent company

Iwas impressed with the service and the fact every thing was explained tome very clearly

14 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you for your excellent review for the EICR and rectification work we carried out.

Rated 5 out of 5 stars

Very Thorough

Very Thorough. Found items others had missed in the past. Prompt service.

13 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you for the review David, what I found was shocking. Look forward to rectifying the work for you.

Rated 5 out of 5 stars

Great service

Great service, were able to fit us in at short notice. Polite and friendly. Fixed the issue at a reasonable cost

12 June 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Hi Maureen, thank you for your review. So pleased me managed to help you.

Rated 5 out of 5 stars

Induction hob installation

Bill and his team did a wonderful job, quickly and I was impressed with their skill and experience. The job was responsibly priced too. I would recommend Goodwin Electrical to anyone looking for electrical work.

14 May 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Hi Eve, Thank you for your great review and hop the induction hob and heating control makes life much easier for your Mum

Rated 5 out of 5 stars

Professional and Thorough Service

Would thoroughly recommend this skilled and professional company. They are punctual, polite and always on hand to advise and answer any questions resulting in a very reassuring experience.

10 May 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you Danny for the review for professional work to a high standard

Rated 5 out of 5 stars

Good install experience

Prompt and good comms prior and during work, with clear explanations as the work progressed and instructions for use.

3 May 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thank you Tony for your review and wish you all the best with the Dentist practice. We upgraded the electrical installation in a Dentist to bring it up to latest wiring regulations for continued use.

Rated 5 out of 5 stars

Checked everything thoroughly

Checked everything thoroughly. I was pleased with the service . Certificate issued promptly .
The person doing the testing was helpful despite the fact our electrics failed.
I was so impressed with the company that I will be happy for them to return and rectify the problem and hopefully a quote will be sent soon

29 April 2023
Goodwin Electrical logo

Reply from Goodwin Electrical

Thankyou Mrs Dennis for your lovely review, this was for a EICR to sell the property. We sent the quote for rectification work on 5th May and have re-sent it today.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look