Go Low Carbon Reviews 

45
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Ca... See more

Company replied

Rated 5 out of 5 stars

Mark Tolley helped sort out a problem with YGP he was excelent his comuication spot on, never gave up resulting in us having acurate electric bills They are a great company

Company replied

Rated 1 out of 5 stars

If Mark Tolley can't get it right with recruitment and shows a lack of respect and accountability, how can he get it right for anyone else. The lack of communication and customer service i... See more

Company replied

Rated 5 out of 5 stars

We've been working with Go Low Carbon for a number of years and working with Mark Tolley has been a smooth sailing experience thus far. Excellent service and quick turn around time.

Company replied

Company details

  1. Energy Supplier
  2. Electric Utility Company
  3. Solar Energy Company

Written by the company

Your carbon-conscious energy partner 🌳💡 Utility Broker | Carbon Audits | Green Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(45)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark Tolley helped sort out a problem…

Mark Tolley helped sort out a problem with YGP he was excelent his comuication spot on, never gave up resulting in us having acurate electric bills They are a great company

26 June 2026
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Morning Richard! A brief note to thank you very much for your kind review, it is really appreciated. Thanks again for choosing Go Low Carbon as your business energy partner!

Rated 1 out of 5 stars

If Mark Tolly can't get it right with…

If Mark Tolley can't get it right with recruitment and shows a lack of respect and accountability, how can he get it right for anyone else.
The lack of communication and customer service is lacking after proclaiming he was all about this.

Feel massively let down, regardless of the outcome as clearly, respect and service is only when it suits.

Cant recommended him or this business in a positive light. (Diane was very nice however)

*EDIT 22-06-2026

Just received a call from Mark asking me to remove this review and ive declined this as its a true reflection of my experience.

Now hes changed his narrative as ive had zero correspondence regarding this role i even left you a VM saying im not interested in working for you but understand why you've said the below to try and deflect and make it out someone just disgruntled has complained, this is far from the truth.
Truth seems to be a very difficult thing for Mark Tolley, seems he can Go low

12 June 2026
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Good Morning, Lee. Thank you for your comments and review. We understand that the concern is related to an unsuccessful job application - We're sorry that you did not secure the role this time around. We wish you all the very best with your job hunt.

Rated 5 out of 5 stars

Competitive prices and understanding of the energy industry

Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Carbon.

19 June 2026
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Good Morning, Vivien - Thank you so much for you kind review. We've passed your note along to Andrew, you've made his morning. Thank you for choosing Go Low Carbon as your business energy partner.

Rated 5 out of 5 stars

We've been working with Go Low Carbon…

We've been working with Go Low Carbon for a number of years and working with Mark Tolley has been a smooth sailing experience thus far. Excellent service and quick turn around time.

16 June 2026
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Sashka! Thank you so much for your kind review, it is a pleasure to work alongside you and the team. Thank you for trusting Go Low Carbon as your business energy partner.

Rated 5 out of 5 stars

Excellent service

Andrew did a great job finding us a competitive rate for our school electricity supply. All done in a timely and efficient way. Would definitely recommend to others!

30 April 2026
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi, Patrick! Apologies for the delay in responding here. Thank you so much for your kind words and lovely review. We've passed the note along to Andrew accordingly. We truly appreciate your business, thank you choosing Go Low Carbon as the School's energy partner.

Rated 5 out of 5 stars

Amanda was great dealing with my invoices query…

Amanda was great dealing with my invoices with british gas lite. She went back and forth giving them the meter reads and reaching out to me with updates...
She has been so helpful. Thank you Amanda

Now my problems is resolved within a week.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Completely hassle free service

Completely hassle free service . Felt assured I was getting the best deal and things were simplified to ensure I understood what I was signing up too.

No question left unanswered. David couldn’t have been more helpful and sharp in ensuring that I had products that met me needs.

16 July 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Morning, Kenny. Thank you for your very kind review, it really is appreciated. We've passed your note along to David - you've given him a great boost on a Monday morning! Thank you for choosing Go Low Carbon as your energy management partner.

Rated 5 out of 5 stars

No more energy nightmares...Excellent Service

David Gent, has helped me change suppliers for all three of our energy contracts with greater savings than from our previous Agent . His proactive and knowledgeable approach was a breath of fresh air, keeping me informed every step of the way.

I would highly recommend Go Low Carbon; their customer service and professionalism is second to none.

18 July 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Good Morning, Sandra. Thank you for your very kind review, it really is appreciated. We've passed your note along to David and the team, and they're delighted that you're happy with our service. Thank you for choosing Go Low Carbon as your energy management partner.

Rated 5 out of 5 stars

Very helpful

David helped us so much when sorting our gas and electric out! Answered any questions we had straight away, Highly recommend!

20 June 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Good Morning, Ella. Thank you for your very kind review, it really is appreciated. We've passed your note along to David and the team, and they're delighted that you're happy with our service. Thank you for choosing Go Low Carbon as your energy management partner.

Rated 5 out of 5 stars

Simply the best

Simply the best! Straight forward energy saving system installed that met our needs. The advice and guidance given by Go Low Carbon has cut our energy bills significantly. First class company.

26 September 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Christine - thank you very much for your kind words, they really are appreciated. We've passed your note along to our team and they are delighted! Thank you for choosing Go Low Carbon for your business energy needs.

Rated 5 out of 5 stars

Davie - fantastic service at Go Low Carbon

We have a complex meter that has been difficult to find a contract for. Davie has been exceptional at guiding us through the process, finding a variety of contracts for us to consider and ensuring that the process all runs smoothly. He has always been available to answer any questions we have and has been reassuring and supportive throughout. He is always willing to go above and beyond - I would highly recommend Go Low Carbon - Davie

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Used this company for a few years now…

Used this company for a few years now and really rate them. I would recommend, thank you David Guthrie.

16 April 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Morning, Daniel. A brief note to thank you for your review, it's very much appreciated. We have passed your note along to Davie and he's thrilled to have received such positive feedback. Thank you for choosing Go Low Carbon to manage your business's energy tariffs.

Rated 5 out of 5 stars

Fully Recommend Go Low Carbon

Fully Recommend Go Low Carbon.

Following problems switching to a new supplier Zoe was on hand to quickly and efficiently sort out the problem. Taking all the stress away

14 April 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi, thank you so much for your kind review - it really is appreciated. We've passed your sentiment along to Zoe and she's thrilled. Thank you once again for choosing Go Low Carbon as your energy management partner.

Rated 5 out of 5 stars

we have been with Go Low Carbon since…2022

we have been with Go Low Carbon since 2022 and always dealt with Amanda, who has always got us the best deals.
Amanda has not long sorted our electric and again got us the best deal. Amanda makes the process so easy I don't really have to do anything which gives me time to concentrate on My business.

21 November 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Hannah, thank you so much for your kind review - we've fed it back to Amanda and you've made her Thursday! Thank you so much for choosing Go Low Carbon as your business energy partner.

Rated 5 out of 5 stars

Seamless process to change supplier…

Seamless process to change supplier from Smartest Energy to Scottish Power with a great monthly saving - quotations received from David Gent

17 February 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Emma, thank you so much for your kind review, David is over the moon with the feedback - as are we. A pleasure to work alongside your business :D Thank you for choosing Go Low Carbon as your energy management partner.

Rated 5 out of 5 stars

Excellent Industry Knowledge And Experience.

We were seeking some urgent and specialist advice, action and guidance from a Commercial Energy Adviser on behalf of a client. Davie Guthrie from GoLowCarbon has been assisting us and always makes himself readily available to share his vast experience and expertise within this Industry. This is a complex and continuing case, with far reaching consequences so his involvement has been and remains crucial and invaluable. We feel in very good hands and extremely grateful to Davie for his time, knowledge and continuing assistance with this matter, as we navigate our way through it all and I would not hesitate to recommend Davie and GoLowCarbon.

7 March 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Pamela, thank you so much for your very kind review, it really is appreciated.

Rated 5 out of 5 stars

Super quick and easy process

Super quick and easy process. Can't recommend Go Low Carbon enough. Thank you

5 March 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Donna, thank you so much for your kind review, it's truly appreciated, we've passed your note around the team to give them a little boost for the day. Thank you!

Rated 5 out of 5 stars

Extremely helpful and informative

Extremely helpful and informative. Easy to contact and quick response to any query. Would defiantly recommend.

17 February 2025
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Lucy, thank you so much for your kind review, it's truly appreciated, we've passed your note around the team to give them a little boost for the day. Thank you!

Rated 5 out of 5 stars

Excellent Service

Great service from Amanda sorting a billing problem that we had with our supplier. Amanda took the stress away and made sure we were regularly updated throughout the whole process.

Thoroughly recommend Go Low Carbon

17 December 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Paul, thank you so much for your kind words, we've passed them along to Amanda and she's delighted! Thank you for trusting Go Low Carbon with your energy administration & contract management.

Rated 5 out of 5 stars

I would highly recommend Go Low Carbon

I would highly recommend Go Low Carbon. They put in a lot of effort to help as I was having a nightmare with the previous supplier.

1 November 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi John, thank you so much for your kind feedback. It is a pleasure to work alongside you, thank you for choosing Go Low Carbon for your energy management.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look