Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Ca... See more
Company replied
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Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Ca... See more
Company replied
Mark Tolley helped sort out a problem with YGP he was excelent his comuication spot on, never gave up resulting in us having acurate electric bills They are a great company
Company replied
If Mark Tolley can't get it right with recruitment and shows a lack of respect and accountability, how can he get it right for anyone else. The lack of communication and customer service i... See more
Company replied
We've been working with Go Low Carbon for a number of years and working with Mark Tolley has been a smooth sailing experience thus far. Excellent service and quick turn around time.
Company replied
Your carbon-conscious energy partner 🌳💡 Utility Broker | Carbon Audits | Green Solutions
Sprunston, Durdar, CA5 7AP, Carlisle, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Mark Tolley helped sort out a problem with YGP he was excelent his comuication spot on, never gave up resulting in us having acurate electric bills They are a great company

Reply from Go Low Carbon
If Mark Tolley can't get it right with recruitment and shows a lack of respect and accountability, how can he get it right for anyone else.
The lack of communication and customer service is lacking after proclaiming he was all about this.
Feel massively let down, regardless of the outcome as clearly, respect and service is only when it suits.
Cant recommended him or this business in a positive light. (Diane was very nice however)
*EDIT 22-06-2026
Just received a call from Mark asking me to remove this review and ive declined this as its a true reflection of my experience.
Now hes changed his narrative as ive had zero correspondence regarding this role i even left you a VM saying im not interested in working for you but understand why you've said the below to try and deflect and make it out someone just disgruntled has complained, this is far from the truth.
Truth seems to be a very difficult thing for Mark Tolley, seems he can Go low

Reply from Go Low Carbon
Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Carbon.

Reply from Go Low Carbon
We've been working with Go Low Carbon for a number of years and working with Mark Tolley has been a smooth sailing experience thus far. Excellent service and quick turn around time.

Reply from Go Low Carbon
Andrew did a great job finding us a competitive rate for our school electricity supply. All done in a timely and efficient way. Would definitely recommend to others!

Reply from Go Low Carbon
Amanda was great dealing with my invoices with british gas lite. She went back and forth giving them the meter reads and reaching out to me with updates...
She has been so helpful. Thank you Amanda
Now my problems is resolved within a week.
Completely hassle free service . Felt assured I was getting the best deal and things were simplified to ensure I understood what I was signing up too.
No question left unanswered. David couldn’t have been more helpful and sharp in ensuring that I had products that met me needs.

Reply from Go Low Carbon
David Gent, has helped me change suppliers for all three of our energy contracts with greater savings than from our previous Agent . His proactive and knowledgeable approach was a breath of fresh air, keeping me informed every step of the way.
I would highly recommend Go Low Carbon; their customer service and professionalism is second to none.

Reply from Go Low Carbon
David helped us so much when sorting our gas and electric out! Answered any questions we had straight away, Highly recommend!

Reply from Go Low Carbon
Simply the best! Straight forward energy saving system installed that met our needs. The advice and guidance given by Go Low Carbon has cut our energy bills significantly. First class company.

Reply from Go Low Carbon
We have a complex meter that has been difficult to find a contract for. Davie has been exceptional at guiding us through the process, finding a variety of contracts for us to consider and ensuring that the process all runs smoothly. He has always been available to answer any questions we have and has been reassuring and supportive throughout. He is always willing to go above and beyond - I would highly recommend Go Low Carbon - Davie
Used this company for a few years now and really rate them. I would recommend, thank you David Guthrie.

Reply from Go Low Carbon
Fully Recommend Go Low Carbon.
Following problems switching to a new supplier Zoe was on hand to quickly and efficiently sort out the problem. Taking all the stress away

Reply from Go Low Carbon
we have been with Go Low Carbon since 2022 and always dealt with Amanda, who has always got us the best deals.
Amanda has not long sorted our electric and again got us the best deal. Amanda makes the process so easy I don't really have to do anything which gives me time to concentrate on My business.

Reply from Go Low Carbon
Seamless process to change supplier from Smartest Energy to Scottish Power with a great monthly saving - quotations received from David Gent

Reply from Go Low Carbon
We were seeking some urgent and specialist advice, action and guidance from a Commercial Energy Adviser on behalf of a client. Davie Guthrie from GoLowCarbon has been assisting us and always makes himself readily available to share his vast experience and expertise within this Industry. This is a complex and continuing case, with far reaching consequences so his involvement has been and remains crucial and invaluable. We feel in very good hands and extremely grateful to Davie for his time, knowledge and continuing assistance with this matter, as we navigate our way through it all and I would not hesitate to recommend Davie and GoLowCarbon.

Reply from Go Low Carbon
Super quick and easy process. Can't recommend Go Low Carbon enough. Thank you

Reply from Go Low Carbon
Extremely helpful and informative. Easy to contact and quick response to any query. Would defiantly recommend.

Reply from Go Low Carbon
Great service from Amanda sorting a billing problem that we had with our supplier. Amanda took the stress away and made sure we were regularly updated throughout the whole process.
Thoroughly recommend Go Low Carbon

Reply from Go Low Carbon
I would highly recommend Go Low Carbon. They put in a lot of effort to help as I was having a nightmare with the previous supplier.

Reply from Go Low Carbon
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