Golfbuyitonline Reviews 

187
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Unfortunately on the 3 occasions I bought something from one of their email offers, 2 of the times the items (clothing) actually hadn't been supplied to them by the stockist yet and I ended up havin... See more

Rated 5 out of 5 stars

My order arrived nice and promptly and was exactly as described. Unfortunately the shorts were not a good fit. However the return was easy and the refund prompt. The sunglasses however are great.

Rated 5 out of 5 stars

Sunwise Predator White sunglasses arrived very quickly. these are very comfortable and more of a cream white that shiny gloss which looks fantastic.

Rated 1 out of 5 stars

I made two orders with them, returned one ordered on 24th March and still waiting for money back. Cancelled other order not long after and still no refunds. Mat Vanstone and Steve Hurley are just... See more

Company details

  1. Golf Club

Information provided by various external sources

Golfbuyitonline UK and European online golf shop stock and supply top brand golf equipment, golf accessories, golf clubs, golf bags, golf balls and more from top brands including Callaway, Titleist, Nike, Cobra, TaylorMade and more..


Contact info

3.9

Great

TrustScore 4 out of 5

187 reviews

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3.9

All reviews

(187)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices - excellent service

This is the best golf supplier I have found online. I had an issue buying shoes from another online retailer who charged me postage to return badly fitting shoes. Golfbuyitonline advised me when ordering that this make of shoes were small fitting, suggested I take a full size bigger than normal and gave me a Freepost address to return them if not suitable. In addition their price was £10 cheaper and the shoes arrived the next day. Could not be better and I will obviously use them in the future.

4 May 2012
Unprompted review
Rated 1 out of 5 stars

Lost the chance for my business

I'm not comfortable giving my card information online, so I chose their posted offer to call me for my card details. The call finally came 3.5 hours later, where I told them they were too late, I had sourced the products elsewhere.

The person calling said, "okay" and hung up. So I find it rather funny that they've now sent me a request to review them, when in fact the transaction was never completed.

They might be wise to review their not so timely follow-up and feedback procedures.

30 April 2012
Unprompted review
Rated 5 out of 5 stars

Quick and hassle free

Had to phone up to place order due to Ping imposed constraints on internet shopping. Call was answered quickly and stock was double checked. Order tracking process kept me informed through to delivery of goods which included an estimated delivery window of an hour.

26 April 2012
Unprompted review
Rated 1 out of 5 stars

Terrible experience

This is the first & last time will be using this company. Whilst ordering everything was supposed to be in stock, but 10 days later my order still says waiting for stock 5 to 7 days.

24 April 2012
Unprompted review
Rated 4 out of 5 stars

Good experience. Good communication

Ordered some golf gloves last week. Showing as "Stock available" when ordered, but then got email to say stock would have to be ordered.

When I queried this apparent discrepancy by email recieved a very quick reply informing that although stock was available, it wasn't sufficient to fill my order (I'd ordered 3 gloves,they only had 2 in stock).

When 3rd glove duly arrived, full order was dispatched promptly. Recieved goods slightly more than a week after ordering.

Perhaps stock levels could have been reported more accurately when I was placing the order, but that's only a minor quibble. Would use Golfbuyitonline again.

24 April 2012
Unprompted review
Rated 1 out of 5 stars

Still waiting for items after 7 days

This is the first & last time will be using this company. Whilst ordering everything was supposed to be in stock, but 7 days later my order still says waiting for stock 3 to 5 days. If no change tommorrow will be cancelling the order.

22 April 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

Third time now in using this company as well as visiting their store, slight delay in latest delivery 1 day, kept informed and given a delivery time slot of 1 hour and the delivery arrived bang on time, their points reward scheme also meant a good reduction in total cost, have recommened company to many others.

20 April 2012
Unprompted review
Rated 1 out of 5 stars

poor customer service

i have used this company twice now both items listed as in stock but then told waiting on stock to arrive will be with you in 3 days.when it comes in they take days to send it out and alot of phone calls only to be told they would call me back in 5 mins which never happened, i even offered to pay for next day delivery because it was for a gift but still no reply and still no items 7 days later.

20 April 2012
Unprompted review
Rated 4 out of 5 stars

Very happy!

Always received my items within the expected time, I find the website very easy to use although slight errors from time to time (recently ordered two wedges and to have white multicompound grips was £40 per club!! Obvioulsy a 9 iron set's cost, slightly annoying as wanted those grips, I could have phoned the order in but was about midnight).
No drama's though, still expecting my wedges but they are not released yet.
These guys are my choice supplier.

18 April 2012
Unprompted review
Rated 1 out of 5 stars

Shocking service

This company are a joke I've used three times the first time my order took 6 weeks and 3 emails to arrive! Even though it was all instock! The second time it took them three weeks to ring me and say it was out of stock and now my items ordered in feb still aren't here after being assured they would be a few weeks ago and over 48 hours without a response to my email when they've had my money pure cowboys

18 April 2012
Unprompted review
Rated 5 out of 5 stars

Good customer service, excellent product

Ordered Nike Xtreme IV Stand bag on Monday evening for a trip to turkey 10 days later. Informed via email that there was a 3 to 5 day delay as kept at remote site. Informed on day 6 bag was on its way, delivery day confirmed with further email on day of delivery with one hour delivery time slot. Communication is excellent, really pleased with Bag (got pockets for everything including a velcro patch to stick your glove to). Boyfriend was well impressed, now he wants one (not bright pink like mine though). Excellent service, good product and prices.

15 April 2012
Unprompted review
Rated 5 out of 5 stars

Fab Custom Service

Ordered a special custom club over the bank holiday weekend. Expected to wait 2 weeks or so, but it came on the next Friday!
Have used them before for custom clubs and service is always good.

14 April 2012
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Very pleased with the service received - I was kept informed of my order as was not in stock initially and had to wait for a delivery but they did let me know and when the product arrived a few days later we were pleased with the quality of the order.

Will deffinately use them in the future.

29 March 2012
Unprompted review
Rated 2 out of 5 stars

Disappointed!

Ordered goods, paid for them only to be told they were no longer available.

Eventually received a refund but I since have noticed that the goods I odered are still being advertised on their web site!

I am not a happy customer.....

29 March 2012
Unprompted review
Rated 5 out of 5 stars

First class attention

Placed a couple of orders, price was excellent, and quick delivery bang on the stated time. Would definitely consider them for possible future purchases,

29 March 2012
Unprompted review

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