Golfballs.com Reviews 84

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, often highlighting their proactive communication and dedication to finding solutions. People are very satisfied with the quality of the products, noting that custom orders meet or exceed expectations. The ordering process is frequently described as easy and efficient, with many consumers appreciating the quick turnaround times and reliable shipping. Reviewers also commend the outstanding customer service, emphasizing prompt responses and personalized support. However, some customers were dissatisfied with the company's personalization policies, specifically regarding certain phrases or brand restrictions. A few other people also felt that the size of their custom logos was smaller than expected compared to previous orders, and there were isolated issues with incorrect shipping addresses and logo durability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their exceptional... See more

Product

People report positive experiences with product, often exceeding expectations. Customers praise the high... See more

Order

Clients share positive opinions on order. Many customers praise the fast turnaround times, with some... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the outstanding... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting its outstanding quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam and his team have been nothing less than excellent in the various interactions I've had with them. We've ordered a lot of custom items in the last month, ranging from multiple types of golf balls... See more

Company replied

Rated 5 out of 5 stars

SUPER Customer Service Tyler has been my rep for promo products over the last few years. He's always reaches out proactively to check our stock if we need more product and even lets us know when... See more

Company replied

Rated 5 out of 5 stars

Ryan G. has been an excellent customer service representative. He has always been friendly and helpful. He always gets us the best deals. Our company will always use golfballs.com for their ease of se... See more

Company replied

Rated 5 out of 5 stars

From the start to the finish Tyler’s service was impeccable! This was our first attempt at a golf tournament, and it took four tries for us to pull it off! We placed an order at the last minute and Ty... See more

Company replied


Company details

  1. Golf Club

Written by the company

Golfballs.com was founded in 1995 and is one of the world’s most tenured e-commerce businesses, as well as the longest-running e-commerce business in golf. We offer a complete selection of new merchandise such as balls, clubs, shoes, apparel, and more from the very best brands in golf. Known as the World Leader in Golf Customization, Golfballs.com prints over 350,000 customized golf balls each week, allowing customers to customize golf balls and gear easily, quickly, and affordably.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

ordered custom golf balls from…

ordered custom golf balls from golfballs.com. printing quality was great and delivery fast. website easy to use but had a minor glitch on mobile. prices fair for custom stuff. overall very satisfied

24 January 2026
Unprompted review
Golfballs.com logo

Reply from Golfballs.com

Thanks for sharing your experience, Mr. Henderson. We appreciate your business!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! ⭐⭐⭐⭐⭐
Aubrie was absolutely amazing to work with and went above and beyond every step of the way 🙌 Even when I felt like throwing in the towel, she stayed positive, patient, and fully committed to getting the design just right 💪🎨 Her attention to detail, responsiveness, and dedication truly stood out 👏

The final product exceeded my expectations and turned into a beautiful, meaningful gift for my nephew, who was drafted into the Baltimore Orioles organization ⚾🧡🖤

Thank you, Aubri Arabie, for such an incredible experience — you are truly appreciated! 🙏✨

16 January 2026
Unprompted review
Golfballs.com logo

Reply from Golfballs.com

We appreciate you sharing your experience. We strive to exceed expectations and are thrilled that the end product did just that. Thank you so much for your business. We hope to serve you again soon!

Rated 5 out of 5 stars

Great and clear logo

Great and clear logo, and delivered in a timely manner.

1 December 2025
Golfballs.com logo

Reply from Golfballs.com

Thanks for sharing your experience, we appreciate your business!

Rated 5 out of 5 stars

Golf Tournament logo items

I had made contact with Graeme, at golfballs.com, about items for our Twilight Wish CT Golf tournament. He walked me through the process required to have items logo’d. He was very courteous, knowledgeable and helpful. We purchased logo golf balls and logo tee/marker packages. The items were a hit. I would definitely recommend Graeme and golfballs.com

29 September 2025
Golfballs.com logo

Reply from Golfballs.com

We're thrilled that we were able to help make your event a success! Thanks for sharing!

Rated 5 out of 5 stars

My rep, the best!

My rep, Matthew LaGrange was awesome! He actually returned an email to me in the evening from home after work. He allayed my fears, and the golf balls arrived in time for the big outing.

1 October 2025
Golfballs.com logo

Reply from Golfballs.com

Thank you, Paul! We're thrilled we were able to come through in the clutch for your big outing. Hope it was a success!

Rated 5 out of 5 stars

Expected a nice readable logo - Issue Resolved

Expected a nice, readable logo like the previous order, but when received they were much smaller than the previous order. Was told the company stopped making them larger. You could not even make out our name. The order was on time, and everything else was fine.

UPDATE: October 4-5, 2025 from Natasha. She offered a solution, and I countered with something slightly different; she agreed. She was very interested in the problem and how we could work together to resolve the issue. I was very pleased with her professionalism. My company will be using golfballs.com once again.

30 September 2025
Unprompted review
Golfballs.com logo

Reply from Golfballs.com

Thank you for allowing us to fix the issue., Jeff. We appreciate your willingness to work with us and are thrilled that we were able to reach a point where you were satisfied. We appreciate your business!

Rated 5 out of 5 stars

the sales person was very helpful

the sales person was very helpful, kept up with my emails showing the logo that we wanted and ordered and delivered faster than anticipated. Good experience

23 September 2025
Golfballs.com logo

Reply from Golfballs.com

Thanks for sharing, we appreciate your business!

Rated 5 out of 5 stars

Great Experience

Scott and the team at golfballs.com have consistently provided quick service, quality products, reasonable prices and an overall experience that has kept me from searching for another option for many years.

30 September 2025
Golfballs.com logo

Reply from Golfballs.com

Thank you Paul, we appreciate your continued business!

Rated 5 out of 5 stars

Habilitat's 'Driving Change' golf tournament

We recently had our 1st golf charity tournament and the sales team at golfballs.com was outstanding. They helped through every part of the process, provided more than reasonable prices and were a pleasure to work with.

26 September 2025
Golfballs.com logo

Reply from Golfballs.com

We know that planning a golf tournament can be daunting so we're thrilled that we played a small part in making it a success! We appreciate your business!

Rated 5 out of 5 stars

GolfBalls.com sales team

Scott and his team have assisted me for a few years with supplies/prizes for a corporate event. They have been very knowledgeable and helpful with any request. I definitely enjoy working with them as they make the process easy and are quick to satisfy my requests.

23 September 2025
Golfballs.com logo

Reply from Golfballs.com

Thanks for sharing your experience, Tony. We appreciate your business!

Rated 5 out of 5 stars

Ryan G is very helpful

Ryan G. has been an excellent customer service representative. He has always been friendly and helpful. He always gets us the best deals. Our company will always use golfballs.com for their ease of service and excellent staff. The balls themselves are high quality custom orders.

23 September 2025
Unprompted review
Golfballs.com logo

Reply from Golfballs.com

Thanks, Madeline! We're thrilled that we were able to assist you with your custom orders. We appreciate your business!

Rated 5 out of 5 stars

Absolutely the best!

From first contact with super agent Tyler to on time delivery of perfectly produced golf balls and imprinted towels, everything went smoothly and efficient. This is a quality organization. You can definitely count of Golfballs.com for your personalized golf gear. Will definitely do business with them again.

23 September 2025
Golfballs.com logo

Reply from Golfballs.com

Wow, thanks Bonnie! Can't wait to do business with you again soon!

Rated 5 out of 5 stars

Inland Empire Family PAC…

From the start to the finish Tyler’s service was impeccable! This was our first attempt at a golf tournament, and it took four tries for us to pull it off! We placed an order at the last minute and Tyler made sure it got done and shipped to us, received within enough time for us to assemble our golfer goodie bags! We will undoubtedly be using golfballs.com for our second annual tournament next year. If you want a partner that will be patient, helpful, professional, for all your golf tournament needs this is the company you can count on.

18 September 2025
Golfballs.com logo

Reply from Golfballs.com

Thank you for trusting Golfballs.com with your tournament. We're thrilled everything worked out and cannot wait to serve you again!

Rated 5 out of 5 stars

Excellent Company

Been ordering from you for years for our annual Charity golf tournament. Great customer service, fast responses and fast shipping. Great Selection of Products with amazing prices.

16 September 2025
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Reply from Golfballs.com

Thank you, Debbie! We loved being a part of your tournament's success year in and year out!

Rated 5 out of 5 stars

Gofballs.com are great to work with

Ryan is always helpful and gets the job done no matter what I throw at him. products have been great. I use gofballs.com instead of our corporate vendors for the simple fact that I get great customer service and my orders in a timely manner. That means a lot to me.

15 September 2025
Golfballs.com logo

Reply from Golfballs.com

Wow, we appreciate the kind words and the relationship. We love helping with your projects and can't wait until the next one. Thanks!

Rated 5 out of 5 stars

We have used golfballs.com for our…

We have used golfballs.com for our charity golf tournament for years now. They are incredibly responsive and give us personalized service and great prices. I highly recommend them.

12 September 2025
Golfballs.com logo

Reply from Golfballs.com

Thank you for sharing your experience. We love working with you to make your tournament a success!

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