The necklace arrived on time. The quality is just amazing with a brilliant price. It was packaged beautifully with a cleaning cloth included. The quality of just the packaging was fabulous. Obviously... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Items are described in detail & offered at competitive prices. Good variety of pre-owned items in excellent condition. Delivery is very quick via the next day tracked service & the goods are well pack... See more
Company replied
Just purchased a diamond and tanzanite 18ct white gold ring. It's fabulous even better than the on line pictures. I am so pleased with it. Service is excellent as usual with such speedy delivery. Used... See more
Company replied
We paid a visit to the stall in Swansea Market. We were served by a young lady called Bethan. She was very helpful, polite and friendly. It was our first visit and Bethan was professional and made o... See more
Company replied
Company details
Written by the company
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Contact info
35 Swansea Market, Oxford Street, SA1 3PF, Swansea, United Kingdom
- 07787 051469
- sales@goldreserves.co.uk
- www.goldreserves.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Ella at Swansea…
Great service from Ella at Swansea Market.
20 June 2026
Unprompted review
Matt Swansea Market…
Matt at the Swansea Market store was very helpful, good price paid for several items of gold, prompt bank transfer, definitely recommend.
22 June 2026
Unprompted review
So happy with my order
So happy with my order. Packaged very well. Delighted it also with a small gold polishing cloth.
17 June 2026
Stunning
This is a stunning piece - the bracelet looks like new. Super fast delivery and lovely packaging. Ordering from Gold Reserves Jewellers never disappoints. Can't recommend this company enough.
17 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Exactly as described
Exactly as described
Absolutely beautiful piece of jewellery. I will definitely be shopping here again
18 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
A quality product and fast free…
A quality product and fast free delivery. Thank you I'm very happy with the Gold belcher chain I purchased from you.
17 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
The customer service was excellent
The customer service was excellent. Very helpful in finding exactly what I was looking for. 10/10.
9 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Stunning ring amazing service
I ordered a ring that came the next dsy and it is absolutely stunning. It came in a lovely box that was in a pouch and then a lovely outer box. The value for money is astounding and customer service amazing. I will definately use you again.
9 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Today I took my unwanted jewellery to…
Today I took my unwanted jewellery to gold reserves , Llanelli. I was looked after by Liz who was absolutely amazing. Really friendly and so proffessional. Thank you Liz for making my experience an excellent one. You were great!. X
19 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
very good value and service
15 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great experience
Great experience selling all my silver & some gold jewellery. Dawn was amazing, kept me updated all the way through the process & she had a lot of silver to deal with. Can’t thank her enough for making the process so easy & the patience she took doing it all. Many thanks.
17 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Every item I have purchased has been…
Every item I have purchased has been above expectations. Would definitely recommend 👌
8 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Gold Reserves
Gold Reserves is an excellent place in Swansea to exchange or sell gold for a valuable price. Bethan was very friendly and delivered great customer service. Highly recommended!
18 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
You're not getting them back!
I am so thrilled, my beautiful gold oval hoops arrived today. I can't see me wanting to take them off in a hurry.
They are very sparkly and comfy, too.
Oh yes, and the packing, notes and polishing cloth were gorgeous, such brilliant service. Kay knows how to impress - thanks very much, Kay.
13 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Lovely service from Evie in Swansea…
Lovely service from Evie in Swansea Market 😊
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Dawn was amazing I had loads of odds…
Dawn was amazing I had loads of odds and ends and she was fantastic going through it all patient of a saint. Would definitely go back again if I had more to sell. Amazing customer service
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.