The GoldMonkeys Reviews 424

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many people are particularly impressed with the fair pricing and the prompt payment process, often receiving funds in their accounts within hours of accepting an offer. The staff is frequently commended for their honesty, transparency, and helpfulness, making the entire transaction smooth and reassuring. Reviewers also appreciate the great value for money they receive, often noting that the final payment exceeded their expectations.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and professionalism. Many... See more

Payment

People report positive experiences with payment. Customers consistently praise the speed and efficiency of... See more

Price

Clients share positive opinions on price. Many reviewers found the prices offered for their gold to be fair,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Value for money

Reviewers mention positive feedback about value for money. Customers are consistently satisfied with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having decided to sell my gold with Goldmonkeys I had a quick yet reassuring conversation with Michael prior to posting the package. I was impressed with the whole process and surprised, havin... See more

Rated 5 out of 5 stars

Honestly, everything went without a hitch from beginning to end. Great communication. I cannot fault anything. What was advised/promised was all honoured. In fact prices had gone up a little and so I... See more

Company replied

Rated 5 out of 5 stars

Wow just Wow, so quick and efficient, gathered up some broken gold jewellry and watches, no idea how much it totalled. I received a lot more than I ever expected, that was transferred to my bank accou... See more

Company replied

Rated 5 out of 5 stars

Cannot fault my experience using The GoldMonkeys. Day 1. Used their website to get a price for my gold and order the gold selling pack. Day 2. Pack received. Gold placed in pack and dropped off a... See more


Company details

  1. Jewelry Buyer
  2. Gold and Silver Trading Company
  3. Gold Dealer

About The GoldMonkeys

Written by the company

GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.

The Most Transparent Gold Buyer in the UK.

We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.

With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.

High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.

That didn’t sit right with us.

So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:

✅ Get a market-leading price

🔒 Know your quote before sending your items

📦 Enjoy free, insured next-day delivery

💷 Avoid hidden charges — our quotes are honest and upfront

We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.

Contact info

4.9

Excellent

TrustScore 5 out of 5

424 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Honest. Transparent. Straightforward process

Having decided to sell my gold with Goldmonkeys I had a quick yet reassuring conversation with Michael prior to posting the package.

I was impressed with the whole process and surprised, having posted my gold on a Friday, to receive an offer via email together with a breakdown of items, weight, carat and offer together with photos of the jewellery being weighed on the Saturday. I accepted the offer and was more surprised to have the money transferred into my account on a Sunday.

I would highly recommend Goldmonkeys to anyone wishing
to sell their gold. I am grateful for their honesty and transparency about the weight, carat and value of my gold being much higher than I had anticipated.

Many thanks

10 May 2026
Unprompted review
Rated 5 out of 5 stars

I sold lots of my gold with Gold…

I sold lots of my gold with Gold Monkey.They are so good,reliable,so fast
.The Gold Monkey was so much fair with the price of the Gold and the payment was so fast credited in my account the same day they received and tested the item.Excellent Amazing Customer Service.They are so so good company Thanks to Michael and to all the staff team.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service from start to finish

Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if needed). Overall a very honest trustworthy company, that I have used twice, highly recommended, 5⭐

1 May 2026
Rated 5 out of 5 stars

Absolutely outstanding from start to…

Absolutely outstanding from start to finish
I had old gold lying around the house deciding to get rid of it the whole process was so easy and I was given a guarantee price if I sent it within 7 days
I got an email from Michael the very next day with a price which I agreed on
It was in my bank account the next day

21 April 2026
Rated 5 out of 5 stars

Really happy with my experience using…

Really happy with my experience using GoldMonkeys. The whole process was quick and straightforward - from receiving the pack to sending my items off. They kept me updated, provided a clear breakdown after testing, and the final offer was fair. Payment was made very quickly after I accepted, which was a big plus. I also appreciated the transparency about a non-gold item and the option to have it returned. Overall, a smooth and trustworthy service - would definitely recommend.

20 April 2026
Rated 5 out of 5 stars

Fair and transparent

Have used them twice and both times they were super quick, professional and transparent. Also refreshingly fair –reflected an increase in value without any prompting. Would recommend.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Honest and Speedy Transaction

Cannot fault my experience using The GoldMonkeys.
Day 1. Used their website to get a price for my gold and order the gold selling pack.
Day 2. Pack received. Gold placed in pack and dropped off at my local Post Office. Didn't even have to pay for the postage.
Day 3. Received email confirming receipt of gold and the same agreed price. Money paid into my bank account the very same day.
I will definitely be recommending them to friends, family and anyone reading this review.

9 April 2026
Rated 5 out of 5 stars

Great experience

Great experience. Genuine service and super fast payment. Shocked how well it went and how quickly they responded

28 March 2026
The GoldMonkeys logo

Reply from The GoldMonkeys

Dear Ms. Thurgood,
Thank you very much indeed for your kind review!
Best wishes
The GoldMonkeys

Rated 5 out of 5 stars

Would recommend…

Amazing fast professional service from start to finish. Would definitely recommend very happy customer.

27 March 2026
Unprompted review
The GoldMonkeys logo

Reply from The GoldMonkeys

Dear Ms. George,
Thank you very much for choosing us and for leaving a review. We're delighted you were happy!
Best wishes
The GoldMonkeys

Rated 5 out of 5 stars

So helpful & very honest.

Super impressed with this company firstly they were very friendly and helpful with answering questions which was great , but the most amazing thing is the honesty!
I was very happy with my quote but once delivered they contacted me to say the price of gold had increased and passed that bonus onto me.
It's so hard to know who to trust when selling gold as a lot do try to rip you off but if a company actually gives you more you know you're found an honest company. Highly recommend.

14 March 2026
Unprompted review
The GoldMonkeys logo

Reply from The GoldMonkeys

Dear Bonny,
We're very happy you were able to benefit from the rising gold price!
Best wishes
The GoldMonkeys

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