GR365.COM Reviews 

358
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Tried their free offer of 2pack Gold Gum that is billed as "Quickly Increases Virility". Here's me hoping for all the product promised but was sadly disappointed. When I complained I was told that the... See more

Company replied

Rated 5 out of 5 stars

Amazing product, after years of stress over poor erections / short lived ones I am so happy I found this. Originally bought it from another site but after finding these guys through a friend I'm no... See more

Rated 1 out of 5 stars

I'm unsatisfied with the three of your products. I've sent the one of the products back to you and I wrote you a message with an attached recite. Replay from the JoJoMedia Ltd T/As GoldenRoot365 "... See more

Company replied

Rated 5 out of 5 stars

ok why go mucking around trying fancy potions an pills when they have all u need in one store for him an her and if the guys stuff is anythjng to go by then the girls stuff will blow you away.i never... See more

Company details

  1. Health & Medical

Information provided by various external sources

GR365.COM is a UK based adults sexual health website, offering personal health products for men and women.


Contact info

3.3

Average

TrustScore 3.5 out of 5

358 reviews

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3.3

All reviews

(358)

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Rated 5 out of 5 stars

Legal Goods Stolen By Irish Customs.

To add to my original review, i now give the proprietor of goldenroot365 a five star. It turned out the issues were not her fault and she has been very patient in trying to resolve them, while putting up with my accusation and complaints.
The issue was fully resolved, no thanks to the criminal highwaymen at Irish customs who not only didn't forward the goods, but they also failed to return to sender in good time and the goods were severely damaged upon return. This is not the first time i've had herbal and homeopathic goods stolen or damaged by Irish customs. What a criminal organisation they are. See below for my original review.
I think my suspicions were wrong about the supply company. Initially i had a problem contacting them as my parcel had not arrived (from UK to Ireland) after two weeks. However, i did eventually get a response and reasonable reasons as to why it took time to respond.
I contacted the corrupt Irish customs who were holding the parcel. They claim the parcel declaration form was not filled in properly. But i've had lots of other problems with them, so i believe the company owner when she said she was sure she filled it out properly. Also, i have since made an order for a similar product with a different company. The same problem has occurred, the company say say they labelled it properly and now the parcel is also in limbo at Irish customs. There is nothing illegal about the herbal supplements i ordered, but i know that there is an agenda to foil supplies from the UK, probably because Ireland is so heavily in bed with pharmaceutical companies. Of course, i have no evidence to prove that, but there is nearly always a problem with every herbal, homeopathic or alternative product i order from the UK. Well unless it's something from Amazon where the same rules don't seem to apply.
I phoned the customs highwaymen again today and they still have the parcel after a month. They say they will return it to sender, but that should not take a month unless it's the very slow boat to China.
I have increased my initial star rating, and if the parcel is ever returned and i get a refund, i will adjust my star rating and comments accordingly.
I know i'm not the only Irish resident having such problems with customs. Many UK small businesses have given up even trying to deliver goods here. It's beyond appalling that these highwaymen can get away with stealing peoples property. Also, historically i've had goods damaged by them and they have never been returned. Irish customs always blame the sender or UK postal services, but it has happened too many times to me and other customers for that to be the case.
So as it stands, i apologise to the supplier for my initial mistrust and i will revise my review if and when Irish customs return the goods to sender.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT USE!!!!

PLEASE DO NOT USE!!!!

I have used this company for a long time and had no problems.
But Obviously they are taking money but not for filling orders placed. Tried contacting them several times by email and telephone but no response.
I’ve lost £100 and would hate for someone else to waste their money.

23 October 2024
Unprompted review
Rated 1 out of 5 stars

Fallen By The Wayside

Well, after giving this company a glowing review 10 years ago they seemed to have fallen by the wayside, I ordered a product 3 weeks ago and not a sign of delivery nor any response from emails or online forms, phone just rings and rings so I warn people NOT to order from these guys as they are quick to take you're money via bank transfer without supply.. VERY disappointed and should be stopped before more people lose out.

21 September 2024
Unprompted review
Rated 2 out of 5 stars

I've been a customer for years never a…

I've been a customer for years never a problem always happy with the the service. But things have changed in the last few weeks after ordering 3 packs of Gold max and paying by bank transfer i only received one pack and despite numerous phone calls and emails i can't get a response by phone or mail looking like i need a new supplier.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Good products

30 May 2017
Unprompted review
GR365.COM logo

Reply from GR365.COM

Thank you Lawal for your review, as always you are a valued customer and we appreciate your comments

Rated 5 out of 5 stars

Sppedy and reliable

Without doubt one of the best online purchasing experiences. Accurate web site, speedy delivery and great products. Thoroughly recommended.

17 January 2014
Unprompted review
Rated 5 out of 5 stars

Look big and hard with Golden Root 365

If you want to be like a stallion in bed look no further than Golden Root 365. They have herbal products and more that make it happen. They have never let me down regarding service and price and I will go nowhere else.
Be a love machine today and buy from Golden Root 365 they won't let you down

8 January 2014
Unprompted review
Rated 5 out of 5 stars

Efficient and quick service

Product stands up to any criticism. Works well but you wont have to mind a bit of indigestion.

5 January 2014
Unprompted review
GR365.COM logo

Reply from GR365.COM

Hi Norman

We have particular products which are digested in a slightly different way to aid customers that suffer from indigestion.

Try Viaroot Rapid or Gold Gum.

Rated 1 out of 5 stars

I was unsatisfied with a product and asked about refund... SILENCE... till now!

I'm unsatisfied with the three of your products. I've sent the one of the products back to you and I wrote you a message with an attached recite.
Replay from the JoJoMedia Ltd T/As GoldenRoot365 "We did respond to you over Christmas and dealt with your return. We understand that all is now satisfactory" is not true at all. I send them two messages during the month but there is neither an answer till now nor any refund...
Today is 31th January 2014
Today is 13th February 2014

27 December 2013
Unprompted review
GR365.COM logo

Reply from GR365.COM

We did respond to you over Christmas and dealt with your return. We understand that all is now satisfactory.

Customer purchased Vimax penis enlargement pills which is a month bottle supply. This product is designed for long term use to see noticeable results. After 1 week of use customer sent back the product without packaging saying not satisfied and wanting a refund. We explained he wouldn’t see results that quickly and therefore needs to be taken as directed. Since then customer has now edited his review to include another product he isn’t satisfied with. At no point throughout the small order history did the customer contact us asking for product guidelines or compatibility either before or after purchase. We are happy to give customers replacement products or a refund if product directions have been followed correctly. On this occasion the product directions weren’t followed at all. We wish the customer luck in finding a new supplier of male products.

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