Ordered almost 3 months ago
Ordered almost 3 months ago. No answer to my emails, no nothing and they have the nerve to send me emails to review the services. Stay away!
10 March 2025
Unprompted review
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Company details
Written by the company
Boutique entièrement dédiée à l'Univers Saiyan, Goku Shop® vous propose sa sélection des meilleurs vêtements, figurines et accessoires Dragon Ball !
Contact info
France
- www.goku-shop.fr
2.5
Poor
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Everything was good
24 January 2025
Unprompted review
Goku Shop / Goku Store ?
ATTENTION : suspicion de modification de domaine, de "Goku Shop" à "Goku Store" ! Je pense qu'il s'agit du même site
9 December 2024
Unprompted review
First time as was not such a bad…
First time as was not such a bad experience!
28 March 2024
Unprompted review
The only reason why i gave 4 stars and…
The only reason why i gave 4 stars and not 5 Is because It took more than One month for the merch to arrive in Italy
3 February 2024
Unprompted review
Sweat Goku reçu
Sweat Goku reçu. Beau produit original. Attention taille petit. On a pris du XL alors que d’habitude on met du M.
21 July 2023
Unprompted review
very nice jai adore mon t-shirt Capsule
22 March 2021
Unprompted review
My go outdoors experience
I was having a really bad experience with go outdoors until Scott the manager at the coatbridge shop stepped in and everything was sorted out within a couple of weeks
20 October 2020
Unprompted review
3 mois d'attente + pas de remboursement = ARNAQUE
J'ai passé 3 commandes qu'ils ont annulé sans me prévenir après 1 mois d'attente !!! Ils me disent qu'ils vont me rembourser mais 2 mois plus tard (donc 3 mois en tout) je n'ai toujours rien reçu !!
Ils ne répondent pas aux mails, et ils n'ont pas d'adresse de siège social, donc impossible de leur envoyer une mise en demeure ... une pure arnaque !
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I made 3 order which has been canceled without even telling me, and so after a month of wait !!! They tell me that they will refund me but after 2 months (already 3 months of wait in total), I still haven't been refund !!
They don't answer to emails, and they don't have a headquarters address so it's impossible to seize the justice ... a pure scam !
14 January 2020
Unprompted review
Month over still not got the sweatshirt
Placed an order on 29th november.. And I should receive the sweatshirt at 14 but still not got any message or email.. Worst shop ever. Don't ever by something from this shop.. They are happy to take our money and not selling us the product...how do i tell to my mom and dad that sweatshirt will never come.. They ask me daily how I tell them pls tell me... Pls tell me
31 December 2019
Unprompted review
Shocking customer service...bad merchandise.
Awful company.
Customer service is non existent
Received a T-shirt which was nothing like the size guide on their website. Was told I should try sell it on as they don’t take returns.
Bought a second shirt with a discount they gave me and am still waiting for it to arrive having ordered it on 4th Jan19. Won’t hold my breath waiting for it to turn up.
BE WARNED.....
Following a reply from the seller. I only got a refund for the original shirt as I opened a claim with PayPal who refunded me the money...not the seller.
Concerning the second shirt...I’m still waiting for it to arrive...over a month after I ordered it.
7 February 2019
Unprompted review
Reply from goku-shop.fr
Bonjour Lawan,
Je suis vraiment navrée de vous lire croyez le bien. Nous sommes bien conscients de la déception de nos fans lorsqu'une erreur de taille se produit lors de la commande. Voilà pourquoi nous offrons la possibilité de racheter l'article avec une remise personnalisée de 50%. En ce qui concerne votre dossier, vous avez seulement omis de préciser le litige Paypal que vous avez ouvert pour le remboursement de votre première commande... Votre T-Shirt ne vous a donc rien coûté Lawan. Encore toutes nos excuses de ne pas avoir su vous satisfaire malgré tous nos efforts.
Saiyanement vôtre,
Goku shop is the best shopping website
Goku shop is the best shopping website. Excellent customer service with responsible price
6 January 2019
Unprompted review
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