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Goff Petroleum Reviews 

23,526
•
TrustScore 4.5 out of 5

4.5

Heating Oil Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 2,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery drivers are extremely friendly, polite, and exceptionally careful when navigating tricky properties to protect gardens. Consumers also appreciate the very competitive pricing, reliable communication, and the fast, straightforward online ordering system. Some reviewers were not happy with occasional delivery delays, long waiting times, and scheduling issues. A few consumers noted that their orders sometimes arrived later than expected during busy periods or faced rescheduling. Additionally, a small group of people experienced situations where the delivered fuel quantity did not fully match their initial order.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting prompt arrivals and competitive pricing.... See more

Service

Customers consistently note positive experiences with service, highlighting reliable, effective deliveries... See more

Order

Reviewers express high satisfaction regarding the order process, highlighting that online ordering is quick,... See more

Price

Customers report widespread satisfaction with competitive and fair pricing. Reviewers note that costs remain... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing delivery drivers as friendly, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've just received a delivery of oil from Goff and want to commend the delivery delivery. Not only was he polite and friendly but also took the trouble to draw my attention to a water leak from an ext... See more

Company replied

Rated 5 out of 5 stars

The delivery driver was outstanding, he was pleasant, polite and his English was excellent, he had to use nearly all of the hose reel to get to the tank, he was so careful going past the cars, going t... See more

Rated 5 out of 5 stars

We live on a track, so not easy to get for bigger trucks. Goff never make a big deal about this and usually sends a smaller vehicle. They also turn up when they say they'll turn up which is pretty imp... See more

Rated 5 out of 5 stars

You always deliver on,or before,due date.Everything seems to work like clockwork and you drivers are very helpful.I have a tricky garden to negotiate and they do well.My only complaint is the price!!I... See more

Company replied

Company details

  1. Heating Oil Supplier
  2. Energy Supplier
  3. Fuel Supplier
  4. Boiler and Heating Service

Information provided by various external sources

Goff Heating Oil is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East. The Goff name and business can be traced back from 1888 when Herbert Goff the Great Grandfather of today’s Managing Director Michael began the business. Goff now serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and your delivery will be from one of these, or from one of the local Goff depots based at strategic points across East Anglia and the South East. Today Goff is proud to still be an independent family business that is recognised as one of the top 5 distributors in the UK (Source Fuel Oil News).

Goff Petroleum

Written by the company

Better Price... Better Service... Better Use Goff
Goff Petroleum is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East.
Family owned and run for over 100 years
The Goff name and business can be traced back to 1888 when Herbert Goff, the Great Grandfather of today’s Managing Director, Michael began the business.
Best Price & Service...
Goff serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and delivered from local Goff depots based at strategic points across East Anglia and the South East.
Top 5 UK fuel supplier
We have multiple depots covering East Anglia and the South East, stocked by a fleet of fifteen articulated lorries. We have more than 10,000 feet of delivery hose fitted to over 60 specialist domestic delivery tankers to reach your heating oil tank. We employ more than 150 drivers, sales, workshop, operations, and administration staff keeping your order and our fleet on the move. We are are proud to be one of the UK's top 5 Fuel suppliers.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

24K reviews

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Asks customers to review

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Replied to 37% of negative reviews

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4.5

All reviews

(23,526)

2,013 reviews in the last 12 months

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Rated 4 out of 5 stars

Quite good

Quite good, the oil was not delivered on the agreed date, apparently the driver couldn’t find my house ,inspite of giving instructions,so it was delivered a couple of days later.

22 June 2026
Rated 4 out of 5 stars

Good price because I ordered early to…

Good price because I ordered early to be delivered later. BUT it wasn't delivered when stated in the order email and I had to phone to chase up. I was told it was out for delivery that day and then it did arrive.

21 June 2026
Rated 5 out of 5 stars

Reliable and friendly service

We live on a track, so not easy to get for bigger trucks. Goff never make a big deal about this and usually sends a smaller vehicle. They also turn up when they say they'll turn up which is pretty important if you're running low. They are competitive but not always the cheapest but reliability is worth a few pence more.

19 June 2026

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