Currency Reviews 

310
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Terrible experience so far. They do not respond to voicemails well after closing. Adan said would not be an issue to register the semi in another state now after sale they are saying I can not registe... See more

Rated 5 out of 5 stars

Everything moved quickly to close the deal. Easy process, expected rates for the equipment purchased. Online account set-up vesy simple. Have not had any issues yet. We will see how it goes when m... See more

Rated 1 out of 5 stars

Customer service rep Justin hangs up on two times, intentionally during our phone call. Customer service does not provide you with any info RE account, and such service does not exist in this company... See more

Rated 5 out of 5 stars

I can't say enough good things about our loan officer Kathy! She is an excellent communicator, she always provided us with updates and used extreme diligence and care with our loan- like it her own fa... See more

Company details

  1. Financial Institution

Written by the company

From business & equipment financing to processing payments for large ticket items, we make it easier for you to grow your business! Buy. Sell. Borrow. Currency.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

310 reviews

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1-star

No recent history of asking for reviews

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2.7

All reviews

(310)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful and very great…

They were very helpful and very great to work with. I look forward to doing more business with them as I grow my company.

6 October 2022
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Reply from Currency

Thanks for leaving a wonderful review, Nick! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Kathy at Currency was fantastic

Kathy at Currency was fantastic. Very glad I went through Currency and was assigned to her.

29 September 2022
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Reply from Currency

Thanks for leaving a wonderful review, Tom. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

I dealt with Kirnan

I dealt with Kirnan. He was great to deal with did everything he could whenever I needed it.

17 September 2022
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Reply from Currency

Thanks for leaving a wonderful review, Chris. Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 4 out of 5 stars

Lack of Communication

Everything went really smooth, got a loan for a piece of equipment with no money down. Kept asking to make sure there was no money down, sign the paperwork then the next day they take 1st and last payment and administrative fees out. When I called about it, they said it was in the contract. Asked why wasn't I told this up front, he said sorry but it was in the contract. Would've gave a 5 star but that was very unprofessional in my opinion and left a nasty taste in my mouth now...

22 September 2022
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Reply from Currency

Hello Scott, thanks for taking time to respond and communicate your experience with CurrencyFinance. We’re always looking to streamline and improve our processes to create the ultimate hassle-free financing experience. We thank you again for your feedback!

Rated 3 out of 5 stars

Loan took 2 weeks to get funded

Loan took 2 weeks to get funded. Cost me 2 days down time staying in a motel waiting to pickup equipment. The POA I signed was ok'ed so I sent it FedEx only to find out o. Friday the POA was not filled out right. So had to resend FedEx.

16 September 2022
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Reply from Currency

Hello Lonnie, thanks for taking time to respond and communicate your experience with CurrencyFinance. We’re always looking to streamline and improve our processes to create the ultimate hassle-free financing experience. Reach out to us at customerservice@gocurrency.com if you’d like to bring anything about your experience to our attention.

Rated 5 out of 5 stars

My rep was helpful through out the…

My rep was helpful through out the process. For most of the process he was transparent. I'm thankful for the opportunity to finance with Currency , thanks.

12 September 2022
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Reply from Currency

Hi Deontae, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Excellence!

Excellent experience! I will definitely be using them again for my future endeavors!

19 September 2022
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Reply from Currency

Thanks for leaving a wonderful review Kellin. Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Thank you, Susan

I only dealt with a portion of the process (mostly the beginning with financial info collection and the end with pulling it all together). Susan Weeden as far as I saw, was amazing. There were plenty of loose ends to pick up and she was on top of everything and everyone (including me) pulling it together. And I know my husband put her through her paces while he searched for the perfect plane.

14 September 2022
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Reply from Currency

Thanks for leaving a wonderful review, Diane! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 2 out of 5 stars

Extremely poor customer service

Extremely poor customer service, will not return calls. Only after refusing to deal with my current agent did she actually start taking the time to finalize the transition.

14 September 2022
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Reply from Currency

Hello George, thank you for reaching out to make us aware of your experience. CurrencyFinance strives to make every transaction hassle-free, and we apologize that our communication process didn’t stand up to the quality and professionalism we aim to provide. We value customer feedback and welcome further discussion. If you’d like, please contact us directly at customerservice@gocurrency.com.

Rated 5 out of 5 stars

Very easy and smooth process

Very easy and smooth process. A big thank you to Mitch for all his help. Highly recommend.

3 September 2022
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Reply from Currency

Hi Robert, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

We applied on3 different lenders,one of…

We applied on3 different lenders,one of them just denied the loan, the other lender answered after 3 weeks saying they interested on our business,stevana answered on the next day we started asking 150K loan they very kind and patient leading us to get it,it was approved in the next couple weeks because we needed a higher loan Stevana and his manager got the highest loan we needed to get a nice grapple truck!!
Thank you 😊

15 August 2022
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Reply from Currency

Hi Jose, we really appreciate the kind words. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Experience went very well

Experience went very well
Funds were available quickly, which is important in first come, first serve sales

7 September 2022
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Reply from Currency

Hi Phil, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

My rep Mitch was the absolute best

My rep Mitch was the absolute best, I cannot say enough good things about his style of customer service. He knew exactly when to help and how. He made my first heavy equipment purchase a great experience. So much so that I’ll be looking for him personally on all my new purchases for my rapidly growing business. Thank you Mitch and Currency!!!!!

6 September 2022
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Reply from Currency

Thanks for leaving a wonderful review, Kevin! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

My experience with Currency…

My experience with Currency went far beyond my expectations - my customer advocate Jon worked with me as a responsive partner throughout the entire process and helped me through any questions I had up through every step until I had financed and received the equipment. I will definitely choose Currency as a partner in equipment financing in the future.

7 September 2022
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Reply from Currency

Thanks for leaving a wonderful review, Tyler! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

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