Go-Etna Excursions Reviews 

2,448
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, passion, and friendly demeanor, making every interaction pleasant and informative. The service is frequently highlighted as well-organized, with smooth logistics including comfortable transport and convenient hotel pick-ups. People enjoy exploring the spectacular views, unique craters, and lava caves, often describing the overall experience as unforgettable and fun. However, some people mentioned experiencing significant crowding and long waiting times, leading to a rushed feeling and limited time at the main attractions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their guides as knowledgeable, friendly, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the proficiency, knowledge, and humor of... See more

Location

People report positive experiences with the location, highlighting spectacular views and scenery, especially... See more

User experience

Users describe positive interactions with user experience, consistently highlighting that everything was... See more

Holidays

Consumers report overwhelmingly positive and unforgettable holiday experiences, often describing them as the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just amazing. We were lucky enough to go on a day when Etna was erupting (nothing too dangerous for where we were). Spectacular views and scenery, and a very enjoyable hike (would be challenging f... See more

Rated 5 out of 5 stars

Star attraction were your guides. Knowledgeable and always attentive. We were lucky to have Sergheiy. Vehicles were clean, well maintained, spacious and comfortable. This was one of our highlights of... See more

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,448)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful tour with wonderful guides

Everyone was friendly and knowledgeable. The tour was great for people of all skill levels, even families with children. We did the whole day with a wonderful lunch included and the final stop at the Hole dell'Alcantara.

2 May 2026
Rated 4 out of 5 stars

The tour was great

The tour was great, especially the friendly guides who knew a lit about the vulkano. the food was also very nice. not so happy I was about the decustation, I feld manipulated. we would gave preferd to have a bit more free time after the meal.
but all in all it was a great day. thank you

7 May 2026
Rated 5 out of 5 stars

Well organized Etna Tour with profound…

Well organized Etna Tour with profound guide Fabio. Snow, strong wind and height (almost 3.000 m) turned am easy into a middle tour. Nevertheless very impressive tour with brilliant roundviews and environment.

22 April 2026
Rated 1 out of 5 stars

Mediocre

I wanted to leave a poor review to give some balance and reality to the high rating of go-Etna.com

Etna trekking tour is a super average experience that I really would not recommend to anyone unless they are super into Etna.

The queues are insane. We literally spent 2.5h total queuing for the busses to go up and then to go down.

The views are not particularly impressive given Etna is the highest sole peak with nothing really around it.

The craters are cool, but you can see them for free from the car park in Rifugio Sapienza.

In our case we hiked in the snow, and the way down was particularly wet as the snow keeps getting into the shoes. Standing with wet shoes for 1h in the queue to go back is not a particularly great experience either.

The tour itself is at best moderately interesting. I heard other tour guides touch on pop culture like Star Wars filming, but ours did not do that. You can definitely learn more from reading the Wikipedia page about Etna.

The guides were friendly and tried to be helpful. No complaints there.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

The excursion was amazing

The excursion was amazing, but the guid Edo made it even better with all explanations, jokes, and professionalism. My daughter and I really had a blast and will recommend this to everyone.
thanks again for a wonderful unforgettable day ;)

16 April 2026
Rated 5 out of 5 stars

From the booking and communication to…

From the booking and communication to the overall experience, everything was excellent. Even though the weather wasn’t on our side, the guides did their best and in the end we had a great time. Special praise to our guide David 🙂

15 April 2026
Unprompted review
Rated 5 out of 5 stars

One of the best


The weather was terrible but our guide Francesco made it an enjoyable adventure. We travel extensively and engage guide services on all of our trips and Francesco was one of the best guides we have ever experienced. His knowledge of the area is remarkable and his delight in sharing some of his knowledge with us made it enjoyable despite wind, rain, fog, hail, and snow (not an exaggeration)the day of the tour. Great service and a warm and wonderful person to invest spending your time. Perfetto!

15 April 2026
Unprompted review

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