Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more
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GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!
2 Gregory Street , SK14 4TH , Manchester , United Kingdom
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Always a 5* service with GLS. Consistent communication and prompt, exact delivery. Always recommend and always my first port of call for book and stationery supplies.
One request, please overhaul fadeless paper classroom display backing supplies. Schools tend to be using more neutral tones (wallpaper like).

Reply from GLS Educational Supplies
Excellent from start to finish. Speedy delivery and efficient service.

Reply from GLS Educational Supplies
I was very impressed with the speed of service. My order was delivered the next day.

Reply from GLS Educational Supplies

Reply from GLS Educational Supplies

Reply from GLS Educational Supplies
Having had some delivery concerns on a recent big order, I was pleased to speak to Claire.
Claire dealt with my query with empathy and went on to resolve my concerns and also replaced my missing items swiftly and efficiently.
This has restored by confidence in making future orders.

Reply from GLS Educational Supplies
Excellent customer service. Replacement for broken trimmer resolved straight away.

Reply from GLS Educational Supplies
The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any fuss.

Reply from GLS Educational Supplies
Easy to use website.
Effective communication with the delivery department - good costumer service after a delivery complaint.

Reply from GLS Educational Supplies
Easy to order and fast delivery, however the bottles were not securely secured despite the masking tape so their were leaks.

Reply from GLS Educational Supplies
Thanks to GLS for contacting me. It seems the problem was with the delivery company. GLS have promised to look into the issue.
For some reason the delivery was split. We received 10 in one delivery and then the other 2 two days later.
Invoice for items was received before any of the items were!

Reply from GLS Educational Supplies

Reply from GLS Educational Supplies
I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowledgeable and friendly.

Reply from GLS Educational Supplies
I make the order through the web-service so do not need to do a PO. All I need to do is change the codes accordingly and authorise it. Delivery is normally made within a couple of days.

Reply from GLS Educational Supplies
Excellent quality exercise books as usual. Also great teaching aids. Fast delivery with good notification of timing. Very happy to recommend.

Reply from GLS Educational Supplies
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