They did not know what documentation was required for the visa application.They kept us waiting for over three and a half hours. Their fingerprint machines did not work.
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See what reviewers are saying
I had a great experience with the GVC team. They kept me updated and informed about my visa status and they responded in a timely manner with questions and concerns that I had during the visa process.... See more
This is the 2nd time I have used GVC and like the first I highly recommend. This time I had some issues with the application form, so I contacted them Via there live chat and had the problem sorted... See more
Interestingly our travel partners decided to save money and not use Global Visa. They struggled and still don’t have theirs. We got both our Cambodian and Vietnam visas without stress. Sanity is worth... See more
Company replied
Company details
Written by the company
We are a commercial website that assists customers in getting an entry permit to travel to a foreign country simply and fast. With over 10 years in the international travel field, we understand the procedures, regulations, and especially worries of traveling to a strange country. So that, our team can simplify and clarify things so that travelers can travel confidently, and save time and effort.
Contact info
138 Robinson Road, #24-01, Oxley Tower, Singapore, 068906., 068906, Singapore, Singapore
- +65 6240 6842
- support@globalvisacorp.com
- www.globalvisacorp.com
3.8
Great
471 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very helpful and supportive
Very helpful and supportive, if some documents are missing they email 📧 and response to your queries though, in order to get your EVisa approved. I received my EVisa to India 🇮🇳 this morning at 5:30 am 😊 woke with a smile on my face 😊 Thank you all.. I love India❤️🇮🇳
I would highly recommend..
25 October 2024
Unprompted review
Reply from GVC
Good morning,
Thank you for your remarkable review! We are deeply appreciative of your kind words and thrilled to know that our Visa services met your expectations. Your satisfaction is our primary objective, and your feedback inspires us to continue providing exceptional service. We look forward to the opportunity to assist you again in the future, whether it’s for another Visa application or any other travel-related needs. Should you require any further assistance, please don’t hesitate to reach out to us. We are always here to help you every step of the way. Thank you once again for choosing our services!
Regards,
GVC e-Visa Services
Unprofessional Service and No Refund
Unprofessional Service and No Refund
I started my visa application with this company on October 16, expecting to receive my visa within 3 days as promised. However, after 8 days of waiting and contacting customer service repeatedly, I still had not received my visa or the official application number from the government. I eventually applied through the government’s official website, and my application went through, which indicates that my application with this company was never submitted.
When I requested to cancel my application and get a refund, I was told I would receive an email for further assistance, but I have yet to hear back or receive my refund. This level of service is completely unacceptable and unprofessional. I would strongly advise against using this service.
24 October 2024
Unprompted review
Reply from GVC
Hello Rekha,
We are so sorry that let you down when applying for your visa. In your case, we can not find your ID order to continue the process. Please, send your order number via visa@globalvisacorp.com for us to check again.
Once again, we're sorry about your experience when applying visa. Thank you for trusting us.
Regards,
GVC e-Visa Services.
Reply from GVC
Hello,
Thank you immensely for your outstanding review! We are truly honored by your feedback and thrilled to learn that our Visa services met your expectations. Your satisfaction is paramount to us, and it motivates our team to continually strive for excellence. We hope to assist you again in the future for any Visa requirements or travel-related needs you might have. Should you have any questions or need further assistance, please don’t hesitate to reach out. We value your trust and look forward to serving you again. Thank you once again for choosing our services!
Regards,
GVC e-Visa Services
I would give it 0 stars if it was…
I would give it 0 stars if it was possible. First, they clarified that i needed a Schengen after i paid which i don't have. When i tried to issue the refund they wanted to give me website credit when i asked for the refund three times But even they are not giving reply properly by email or chat . They are irresponsible and inexperienced management.bad service and slow, they don't answer emails and their help center isn’t helpful. They ask for the receipt 100 times before they help you. Don't give them your money.
21 October 2024
Unprompted review
Reply from GVC
Hello Pakinam,
Firstly, we are sorry about your experience when applying e-visa. There are some reasons that the connection of box chat was delayed and we didn't receive it. In your order, we confirmed the refund for the service fee and sent the proof via your email. Please, check your email carefully and kindly wait for the refund.
Regards,
GVC e-visa Services
They were able to apply for visa and…
They were able to apply for visa and get it for me in 4 days back from the countries ministry. I was unable to process the application on the ministry website on my own. So I’m grateful that it worked through them.
18 October 2024
Unprompted review
Reply from GVC
Hello Sarah,
We are incredibly thankful for your wonderful review! Your positive feedback confirms that we are successfully providing the Visa services our clients need, and we are thrilled you had a great experience with us. Your satisfaction is of utmost importance, and it inspires us to keep our standards high. We hope to assist you again in the future, whether for another Visa application or other travel-related inquiries you may have. If you need our support, please feel free to reach out anytime. Thank you for your trust and support!
Regards,
GVC e-Visa Services
Bad costumer services
Bad costumer services
Take payment and then inform you about their policy
long time to attend inquiries
unsatisfactory responds
F*********
18 October 2024
Unprompted review
Reply from GVC
Hi Salem,
We are so sorry that let you down when applying e-visa with us. In your order, we confirmed via your email about the process. Please check your email and follow the processing of your visa. Thank you very much.
Once again, we would like to say sorry about your experience. We hope that we can support you in the future.
Best wishes,
GVC e-Visa Services
Not a transparent company
Would give half a star if able. This company is not transparent in the actual cost of a visa for Sri Lanka. I had looked at this company and another before finding the official government site for applying for the visa. This company was going to charge me upwards of $200 for a visa that should only cost $50usd ($78aus) which is a processing fee. I am so glad that I felt this was a bit dodgy and why I was paying over $200 for a holiday visa of less than 30 days. This company has continued to email me wanting payment and using scare tactics to persuade me to continue with their service. My visa also came within the hour from the official site so the urgent payment they require is ridiculous.
17 October 2024
Unprompted review
Reply from GVC
Hello Erin,
First of all, we want to say sorry about your experience when applying e-visa in us. After checking, we want to announce that your order is not complete and it's in the queue for payment. We want to clarify that we operate as a travel agency to support getting an e-visa so we will charge a service fee when processing the visa. Please, check your email and get an offer with a discount from us for your order that is welcome.
Once again, we would like to say thank you for trusting us. We hope that we can support you in the next journey.
Regards,
GVC e-Visa Services
Perfect service
16 October 2024
Unprompted review
Reply from GVC
Hello Artur,
Thank you so much for your generous review! We are truly grateful for your kind words and delighted to hear that our Visa services met your expectations. Your satisfaction is our main objective, and your support motivates us to continue delivering exceptional service. We look forward to the opportunity to assist you again in the future, whether for your next Visa application or any other travel-related needs you may have. Should you require further assistance, please do not hesitate to reach out to us. We are here to help you every step of the way. Thank you once again for choosing our services!
Regards,
GVC e-Visa Services
Cambodia
Service and ease of process to apply for visa. Site is very easy to use
14 October 2024
Unprompted review
Reply from GVC
Hi Bernard,
We sincerely thank you for your outstanding review! Your positive feedback reinforces our commitment to delivering excellent Visa services, and we are thrilled that you had a pleasant experience with us. Your satisfaction is our top priority, and your support encourages us to maintain our high standards. We hope to assist you again in the future, whether for another Visa application or any other travel-related inquiries you may have. Should you need our help, please feel free to contact us anytime. Thank you once again for trusting us with your Visa needs!
Regards,
GVC e-Visa Services
Horrible experience
Horrible experience. Heidi and Sam are giving out inaccurate information about Visas.
11 October 2024
Unprompted review
Reply from GVC
Good morning Sir/Madam,
We are so sorry about your experience with taking your visa. Honestly, we want to confirm that we are run as travel agent support for e-visa only. In your case, you are not eligible for e-visa. Please, contact the nearest Embassy for support and the processing of your visa.
Once again, we would like to say sorry about your case that we can't support you in this travel. We hope that we can as a partner in the next journeys.
Best regards,
GVC e-Visa Services
Efficiency
Efficiency, turnaround time, communication, assistance. All top drawer!
11 October 2024
Unprompted review
Reply from GVC
Hello Wilhelm,
We are sincerely grateful for your exceptional review! Your kind words reassure us that we are on the right track in providing outstanding Visa services. We are delighted to have met your needs and appreciate your support immensely. Our team is dedicated to ensuring that your experience is seamless and satisfactory. We hope to have the pleasure of assisting you again in the future, whether for another Visa application or any other travel inquiries you may have. If you require assistance, please feel free to reach out to us anytime. Thank you for your trust and support!
Regards,
GVC e-Visa Services
1- Steps or stages wise
1- Steps or stages wise, starting with the communicating, prompt & clear in conveying their massages.
2- seems that the GVC team understands & highly skilled in their duties to handle the customer satisfaction,
2- Overall, to be honest, and in a one day processings my issue, the team exceeded my expectations.
9 October 2024
Unprompted review
Reply from GVC
Hello Aslam,
Thank you immensely for your outstanding review! We are truly honored by your feedback and thrilled to learn that our Visa services met your expectations. Your satisfaction is paramount to us, and it motivates our team to continually strive for excellence. We hope to assist you again in the future for any Visa requirements or travel-related needs you might have. Should you have any questions or need further assistance, please don’t hesitate to reach out. We value your trust and look forward to serving you again. Thank you once again for choosing our services!
Regards,
GVC e-Visa Services
Very efficient and fast
Very efficient and fast.
When supporting documents are requested , the list is thorough and detailed - there is no vagueness
9 October 2024
Unprompted review
Reply from GVC
Hi Michael,
We are incredibly thankful for your wonderful review! Your positive feedback confirms that we are successfully providing the Visa services our clients need, and we are thrilled you had a great experience with us. Your satisfaction is of utmost importance, and it inspires us to keep our standards high. We hope to assist you again in the future, whether for another Visa application or other travel-related inquiries you may have. If you need our support, please feel free to reach out anytime. Thank you for your trust and support!
Best Regards,
GVC e-Visa Services
Visa Service was fast, communication not so good.
Saturday afternoon I go to check in for my flight to India which is on Monday Morning and I realize I need a Visa. I looked at a few options and GVC advertised the fastest service. I received my Visa Monday morning just too late to make my flight, but still faster than I expected due to the weekend. My only issues with the service is the communication which is advertised as available 24/7 - which it is not. I called the contact center and no answer, just rang out. I pinged the chat and no answer. I sent an email and got an email response a few hours later. I had some basic questions that if answered would have helped my planning. That all said, I have my Visa and will only be 1 day late for my trip
7 October 2024
Unprompted review
Reply from GVC
Hi Mark,
Thank you for your review about your experience when applying visa with us. Congrats on your India visa coming on time and your trip didn't delay. Regarding our 24/7 services, we have to receive a lot of orders so the call center can be overloaded and shut down. We know that we should improve this problem.
Once again, we would like to say thank you for your feedback. We hope that we can support you in the next journey.
Best wishes,
GVC e-Visa Services
Review of GVC Global Visa Corp Agency
Absolutely Unreliable and pathetic
5 October 2024
Unprompted review
Reply from GVC
Hello Meg,
We are so sorry that let you down when applying visa with us. In your order, there are some unpredictable reasons that your visa came late. Therefore, we sent your visa when it was already done and also refunded the rush fee services. Please check your email and confirm the refund. Thank you very much.
Once again, we hope that we can support you in the next journey.
Best regards,
GVC e-Visa Services
Speedy and Friendly of the…
Speedy and Friendly of the operators/assessors
1 October 2024
Unprompted review
Reply from GVC
Hello Sir,
Thank you so much for your generous review! We are truly grateful for your kind words and delighted to hear that our Visa services met your expectations. Your satisfaction is our main objective, and your support motivates us to continue delivering exceptional service. We look forward to the opportunity to assist you again in the future, whether for your next Visa application or any other travel-related needs you may have. Should you require further assistance, please do not hesitate to reach out to us. We are here to help you every step of the way. Thank you once again for choosing our services!
Best wishes,
GVC e-Visa Services
Total Shame
This company is not truthful, they are a shame and do not live up to their advertising - "money back if declined" I made a mistake by giving them payment then realised that it was not what I was wanting. They claim "money back if declined" what about "money back if we do not need to apply for a visa", plus they charges a service fee that was three times the amount of the Visa I inquired about. They claim to offer 24/7 support which is not true. They wanted to give me a credit and claim to be a travel agent as well but could not offer anything in Singapore or India that I could spend my credit on.
22 September 2024
Unprompted review
Reply from GVC
Hi Helen,
We are so sorry to let you down in your experience when applying for your e-visa. In your order, please keep the credit payment, and reply to the email we sent to confirm the refund. Once again, we are an agency to get the e-visa, we are not a Government Dept and we think that there are some misunderstandings here.
After all, we would like to say sorry about the matter you met. Thank you.
Best regards,
GVC e-Visa Services
Excellent fast service and…
Excellent fast service and communications.
29 September 2024
Unprompted review
Reply from GVC
Hello Chandulal,
Thank you for the amazing review! We’re thrilled that you enjoyed our services. Your feedback inspires our team to keep delivering top-notch service!
Best wishes,
GVC E-visa Services
Fantastic experience
Fantastic experience! Received our Indian e-visas within 24 hours. Very efficient :-)
27 September 2024
Unprompted review
Reply from GVC
Hello Sue,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with GVC Services. Your support means the world to us!
Regards,
GVC E-visa Services
Very Good service
Very Good service. Speed and Quick response. thank you very much
26 September 2024
Unprompted review
Reply from GVC
Good morning Mahalingam,
We truly appreciate your kind words and rating! At GVC Services, we strive to provide the best service possible, and it’s wonderful to know we met your expectations!
Best wishes.
GVC e-Visa Services
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