globalshopdirect.co.nz Reviews 5

SCAM ALERT: Global Shop Direct reselling "thrashed" returns to 84-year-old pensioner

Purchased , Eezybreezy Smartline with Laundry Basket from Global Shop Direct was not fit for purpose unstable fell over when I put a couple towels on it request a full refund took 2 weeks to agree to give me a full refund My faulty Eezybreezy they shipped it to Christchurch to an elderly lady she is 84 I found out today when her son rung me and told me his mother received my faulty Eezybreezy it had my note that i wrote with my phone number order number and my address that was attached to the product in the box with the 5_ minute omelette maker that I packed in the box for a refund they didn't even take it out off box or the return label that was on the box and charge her $249.00 for my second-hand faulty product they are Scammers fraud need to be SHUT DOWN

I was connected with a global shop customer services representative called Kia who didn’t have the best manner wasn’t very patient and was quite clip, would talk over top of me and she told me this is the last time I am giving you this information, there was definitely a defensiveness coming through and it made me reluctant to continue with my questions.
The day and time of the incident was 30 December 2025 at 11 am New Zealand time.
I information regarding my query was very vague.
It was a very unpleasant phone call.

Have a look at the aussie reviews for this company and products. It's really bad. Most have issue, bad quality and refunds are very hard to get.

Grease Police

The advert on TV shows someone spraying the spray called Grease Police on cookers, car wheels & a whole other range of items & them wiping it off with a cloth.
First of all it doesn't work on anything, wait I should clarify that, it does work to a certain extent but NOT to the degree they show on the advert.
The first direction is to spray it on whatever you're cleaning BUT leave it for 15 minutes, by which time the solution is dry.
I tried it on our oven, like the advert, but it was no good. I cleaned the oven with Sodium Bicarbonate in a paste.... no need for chemical sprays.
The delivery took 2 months & to say I'm disappointed is an under statement, now I can't return it.
As I write this the advert is on TV now.......

I am very disappointed with this company. They advertise their goods constantly on tv. If I could I would rate this as nought. I ordered goods from them and it took 11 working days for them to get the goods out of their warehouse and onto a courier. When I queried the delay via email several times all I got was a automated reply that that is the normal waiting time. I will not deal with them again.