Too expensive and too impersonable (ruthless). I consistently have better experiences with other FX firms. The icing on the cake is receiving an email from them advising: "As part of our transi... See more
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See what reviewers are saying
Extremely poor customer service from this company. They're looking to rob you at every opportunity. A currency exchange house should be a partner in business to help each other however this company... See more
Customer Focused, Pragmatic and Trustworthy. Lauren’s team helped us to transfer our UK house sale proceeds to Australia at a very competitive rate. Don’t bother with your own bank, who’ll overcharg... See more
This is necessary especially if there has been a hiccup in a transaction which is currently the case for Me. Email contact at each stage is especially important. I only found out that GR had a s... See more
Company replied
Company details
About Global Reach Partners
Information provided by various external sources
- Highly competitive exchange rates – saving you money.
- 24/7 access to live, transparent exchange rates.
- Proactive guidance through the foreign exchange markets from a team of experienced professionals.
- Fast, efficient transfers – ensuring funds arrive on time, to the right place.
- No commission or hidden charges
The safety and security of your money is our priority. As a registered Money Services Business, we are regulated by HM Revenue and Customs and act strictly in accordance with the UK Money Laundering Regulations. We are also supervised by the Financial Services Authority in accordance with the Payment Services Regulations 2009.
Global Reach Partners is recommended by Which Money magazine as the most cost effective currency specialist and has been endorsed by the Sunday Times List of Best Companies to Work For.
Contact info
2nd Floor, Woolgate Exchange, 25 Basinghall Street, EC2V 5HA, London
- 020346508204
- info.corporate@globalreach-partners.com
- www.globalreach-partners.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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lack of clear instructions - poor communication
No friction just lack of clear directions .. how to , had to call back twice to gain information required

Reply from Global Reach Partners
This company have broken data …
This company have broken data protection - sent all my passwords and logins over email without my asking or wanting them to and then low and behold a day later 45k is missing and now they are saying either my error or been hacked my end and looking into liability! Shocking does not even cover it!
Transaction was undertaken swiftly …
Transaction was undertaken swiftly within 2days to my bank in Spain.

Reply from Global Reach Partners
Very easy to use
Very easy to use, what a wonderful service with a very quick delivery of my funds that's what I call a 5 Star service.

Reply from Global Reach Partners
Good service
Very straight forward and prompt service. Just about competitive on the rates.
The service was efficient as usual
The service was efficient as usual, however the exchange rate was no0t as good as those being offered elsewhere, as unfortunately I found out later.
Thank you
Thank you so much for your seamless professionalism during the potentially nerve racking process of transferring ones assets. Mike Abbott was fantastic in allaying any fears during the whole thing with his patience and diligence - it was much appreciated.
So far Have got good exchange rates …
So far have got good exchange rates with them and efficient service too.
Very bad service very slow to send …
Very bad service very slow to send funds out, in fact lie to you. Rates are high unless you haggle over the rates. Would definitely not recommend this currency exchange house there are plenty hungry for business with much better service.
As a regular client I have found Global …
As a regular client I have found Global Reach to be efficient and reliable every time.
Excellent Service
The phone is always answered promptly and my requests dealt with swiftly. No waiting around for figures, just straight answers. Followed up by a return email.
I deal with Mike Abbott and Will Thompson who are both conscientious and personable.
Would definitely recommend and indeed have recommended Global Reach to many of my friends dealing with international currency.
Good service!
Friendly team and helpful account manager.
No pressure sales... good rates and speedy service.
They give the impression they understand your situation and what you need and deliver accordingly - which gives a positive feeling they really know what they're doing!
I would recommend.
PLAIN GOOD SERVICE AND VALUE
What more do you need? The staff, despite changes over the years, are always attentive and efficient. The rates of exchange are competitive, paperwork and transfers clear and up to speed.
Helpful advice and prompt service
Prompt efficient service, friendly people
Although it took a few emails to attract their attention, once i had it the service was excellent. No problem with my already being overseas when I needed to make a currency purchase and transfer. All went very smoothly and efficiently. Many thanks, I will be back.
QRG Help Guide not very helpful has a lack of detail
The help guide on the platform is not helpful really and has no real detail, as a IT Trainer i could create a guide that is meanfull to customers.
Positive and helpful speedy international financial transfers
Positive experiences over passed four years
Easy and fast!
Easy and fast transaction unlike the review/feedback system!!!
Good Service. Good value.
Provide good personal service and advice at all times. High rates of exchange compared to the banks. Offer a good range of options to choose from..
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