Global Guardians Reviews 

Disappointing to say that I am still waiting for my key/deposit refund after 10 weeks, (I notified finance that I was moving out). I heard a rumour that it was difficult to receive payments back from them but I didn't think it would happen to me. My access to complain via My Globe has also been removed.
*************************
Thanks to Amy, I received a refund 5 days after writing this review.

The lack of professionalism and communication is rated 0.
No care for customers whatsoever, a staff who I won't name just went on annual leave without informing the customer when they was in a middle of a business deal.
It took them 2 weeks to respond to a question , I am ever so shocked. I have had better dealings with telephone companies

Ana at Global Guardians was my point of contact and very helpful in my vetting process to ensure that my application was expedited as much as possible. I was in urgent need of a property and was able to collect keys within three working days of the viewing. On arrival in the property I did need to raise two maintenance tickets as the flat had not been in use for a while but these were handled efficiently.

Brooklyn was amazing, she helped me a lot and made sure all my questions were answered. Thank you :)

Great experience so far. Would like to especially thank the liaison team for making the process easy and smooth.

So I'm new to Global Guardians but I've been in the process of finding a property with them for about two months. I've just successfully secured a property. I had huge hesitations myself but genuinely I've had a very positive experience once I got to grips with how the process works. 1. The viewings will be bulk, about 20 people will show up to each. 2. It will take a while to find somewhere and existing guardians who need to be re-homed will take priority. Once I knew how to manage my expectations that really helped. Everyone was incredibly friendly and responsive from those who conducted the viewings to those I had to liaise with over the phone/ via email, especially Brooklyn and Oliver. They've gone above and beyond and there's been help every step of the way. I can't speak to what it's like to live as a guardian just yet, but so far I've had a very positive experience.

Wonderful experience with Ana and Oliver, they were really helpful and kind ♡

Thank you kindly guys

We fully understand that Global Guardians rules are 28 days notice to quit. However you should talk to client such as Metropolitan and fight back the decision if is taken for no reason. Recently you start to increase rent. Some people okay with £100 extra on the top of bills other struggling. Few of the tenants get letter that it will be installed fire doors. Fire doors does not need eviction. Some gossip spread word about double glazing for increased rent. What is the point to put double glazing for business purposes? When people suffer of Corona virus and for example can not search for viewing during isolation. Other travel and unaware of needs to move out. This is not a normal usual time to search for roof over the head. We have trauma and suffering during lockdown. We have had only 80 percent earnings. Mean unable to have savings for moving house. My 37 years old son become computer addicted working at home for 16 hours a day and been used for unpaid work for one year. He lost 13 kilo weight. Unable to sleep. Anxiety doesn't allow him to leave house for 3 months. Myself and GP have been planning to lock him in mental clinic. When I focus ofy only son recovery I have been put in stress to look for accommodation. As I said this is not regular time when we have free mind to focus on searching for flat. I am 65 years old and you expect older generation to have high tech IT skills. I was glad to keep phone GG because only one person Ezgi open my eyes why I don't get viewing from your side. Ezgi noticed that I am searching for new accommodation from General Global Guardians website. Apparently I shall search from my Globe. I know that we are priority we existing customers shall get flat before any stranger will apply for it. But how I would figure out? I would not guess in million years that general website don't offer some viewings and My Globe does? Thankfully Ezgi took time and show interest during longish conversation that I missed some opportunities for viewing. Ezgi also understand circumstances that married couple don't want to be separated and rent rooms. That's why she offered us last minute new place to move together. Very grateful, however new place is much smaller and no balcony. Still better than to be homeless or separate. Wondering how that place become empty last second and could be not offer earlier? The state of New place , comments it will be send by separate review

Last couple weeks, Ezgi, Warda and Brooklyn , were really helpful and very nice to talk to. They sorted out all the issues we faced, and they made sure that we are satisfied and happy.

Global Guardians has given me a great start within the property industry. the staff have been extremely helpful with me during my time with them I would also love to single out Ezgi who has been extremely helpful during my time with them.

Recent concerted efforts by Global Guardians to ensure guardians have any concerns seen to have not gone unnoticed.

Brooklyn Wilson works as a Guardian Liaison for Global Guardians. From my personal experience I can say that she is a great professional and a very nice person. She is very helpful and polite. It is a great pleasure to have met her and to have collaborated with her! I wish her the best!

Great experience living with this Agency for 6 years,nice experience,Joshua help me a lot with my request.

I was nicely spoken to by Brooklyn she took the time to hear the issue I raised, hopefully things could be sorted just as smooth.

Global Guardian has helped me a lot in the years financially by allowing me to live in their affordable properties. I’ve moved out a few times but its like by default I end up coming back to them. They have great properties in many parts of the UK. As long as you meet the criteria and be fair and a great guardian, they take good care of you.
A massive thanks to Brooklyn Wilson, who made the process of my come back swift and easy all in a professional manner and with clear communication in rehousing me. Their website is user friendly with help and support to set up my account.
I look forward to continue staying with Global Guardian and enjoying living in great spaces.

Have been with Global Guardians for about three years now and never been disappointed! Just moving into a new property, Brooklyn and Ezgi were very kindly guiding us through every step and made the whole process really easy and straightforward, happily going the extra mile when needed! Approachable, efficient, very quick in response and full of kindness! Thanks again for looking after us,
Gabriella & Bela

Brooklyn made my experience of leasing the room excellent. There was clear communication and I really appreciated that. I will be recommending Global Guardians to my friends. Thank you!

huge thank you to Brooklyn for sorting everything out!

Quick and efficient service. Great experience!