GLD is the GOAT for me! EVERY piece of jewelry I’ve purchased, I’m absolutely in love with. GLD provides excellent customer service before, during, and after your purchase. Sending you love in the for... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Spoke with Amanda to discuss my return item and when will I receive my item in the right size. Amanda was very professional, knowledgeable, and courteous. She explained in detail how the return proces... See more
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I purchased a gold chain and bracelet set for my boyfriend as a Father’s Day gift. He loved it but unfortunately I ordered the wrong sizes. I tried to exchange but it was taking a long time to ship so... See more
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Everything that I have bought from GLD has been nothing less than amazing quality and appearance. I wear my chains all the time the at work in construction and they hold up very wells. No fading, tar... See more
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4.5
Excellent
55K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I placed my order on 6/28 and it is…
I placed my order on 6/28 and it is still being “prepared.” No other information has been provided since.
28 June 2026
Reply from GLD
Hello Evan,
We appreciate you taking the time to leave a review and share your concerns with us regarding the late shipment of your order. Although we're sorry your experience wasn't a positive one, we would like the chance to look into this further and help address any inquiries you have. Please expect an email from our team very soon so we can continue assisting you to the best of our ability.
Thank you!
David helped me get two bracelets for…
David helped me get two bracelets for my friends. It was so simple to do it that way…asking for help from someone from GLD.
7 July 2026
Reply from GLD
Hey there, Linda
We're grateful that you took the time to leave your feedback with us on your recent experience with our team. From the review, it seems your experience with our team sounded like it was great, but your rating reflects a 1-star, and we would certainly like to find out if there is anything else we can do! We'll be reaching out by email shortly to go over all details and address any outstanding concerns or inquiries.
Thank you so much for your feedback, and we hope to hear back soon.
Best wishes,
Reply from GLD
It's always exciting to hear that one of our customers had a great experience with us, as it is always the gift that keeps on giving. Thank you for your thoughtful review and for choosing GLD! We appreciate your support and hope you continue enjoying your purchase!
Reply from GLD
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you appreciate the quality of our products. Your positive comments truly motivate us to continue delivering the best!
Amazing product for the price and on…
Amazing product for the price and on point with shipping
29 June 2026
Reply from GLD
We sincerely appreciate you taking the time to tell us about your experience! Your support means more than you know, and we're so glad we could be part of it. We look forward to seeing you again in the future!
Very good and fast
30 June 2026
Reply from GLD
Thank you for sharing such positive feedback with us! It means a lot to know we could deliver an experience you enjoyed. We truly appreciate your support and hope your jewelry brings you plenty of confidence!
Reply from GLD
Reviews like yours are what keep us motivated every day. We're thrilled to know you enjoyed your experience with us. Thank you for your support, and we can't wait to serve you again!
Nice and clean
7 July 2026
Reply from GLD
We're incredibly grateful for your review and your kind words on your experience with GLD! It's always rewarding to hear that our customers are happy with their experience. Thank you for choosing GLD and for being part of our journey!
I like the items
I like the items, however the “discounts” and “deals” are really not that. It takes it all back in the shipping and handling or we have to have a certain amount in the cart to receive it and that takes away from the discount in whole! Frustrating
7 July 2026
Reply from GLD
Hello Tiffany,
We're grateful that you shared your feedback on our available discounts with us. For all discounts offered, we pretty much make all exclusions the exact same across the board to make it easier when shopping with us, and for those items, the system will not permit a discount to be applied due to the exclusions set up by our marketing team. My apologies for any confusion caused.
While we're sorry to hear about your concerns, we'd appreciate the opportunity to review everything further, so our team will be following up with you by email shortly to go over these details with you.
Thank you for your review and for your time in advance,
For someone like you who enjoys…fashion
For someone like you who enjoys fashion, content creation, and getting good value, I’d say:
* Gold-plated pieces: Great if you want a stylish look for photos, TikTok, and everyday wear without spending thousands.
* Solid gold pieces: Better if you want something to last for years.
7 July 2026
Unprompted review
Reply from GLD
We truly appreciate your insightful feedback and the valuable comparison you've provided between gold-plated and solid gold pieces. We're glad you found our offerings suitable for various needs, from stylish content creation to long-lasting investments. Thank you for sharing your positive experience!
Great customer service
5 July 2026
Reply from GLD
Thank you for taking the time to leave us such wonderful feedback. It means so much to know we were able to provide you with a great experience. We appreciate your support and hope to welcome you back again soon!
Too much bait and switching on pricing…
Too much bait and switching on pricing and discounts and codes. Very annoying.
7 July 2026
Reply from GLD
Hello Devin,
Thank you for taking the time to leave your feedback regarding our discount codes we have available. We're sorry to hear things didn't go as expected when attempting to use them for a purchase, and we'd like to continue this conversation directly with you to clarify any confusion caused from our end. Please keep an eye on your email, as we'll be in touch shortly to discuss this further.
Best regards.
GLD is real gold and very high quality
Everything is very easy. And GLD does very frequent discounts that make their products even more affordable than what they already are
7 July 2026
Reply from GLD
We are so happy to hear that you find everything easy and appreciate our frequent discounts! We strive to make our products accessible and affordable for everyone!
FABULOUS JEWELRY
By me ordering off the website, makes it so much easier, I love the products also.
7 July 2026
Reply from GLD
We're so happy to hear that ordering from our website is convenient for you and that you love our products! Thank you for your feedback!
Very helpful and hands on when needed
Very helpful and hands on when needed. Great service
7 July 2026
Reply from GLD
We're so glad to hear that our team was helpful and provided great service. We truly appreciate your kind words!
This is your sign to order
Great pricing, quick delivery. Had to do a return and GLD communicated updates to me frequently and I was refunded promptly after they received the return. The replacement products I ordered were exactly as described and I was happy with my entire experience.
29 June 2026
Reply from GLD
We're so happy to hear that you had such a positive experience with us, from our pricing and quick delivery to the smooth return process. We're especially glad that our communication kept you informed and that your replacement products met your expectations. Thank you for sharing your satisfaction!
David & Brandon were awesome
David & Brandon were awesome! Outstanding service I will def by from you again!
7 July 2026
Reply from GLD
We can't thank you enough for your support and for sharing your experience with our agents, David & Brandon, with us, as hearing that they helped make this experience great and that you enjoyed your purchase means the world to our team! We look forward to helping you find your next favorite piece, and thank you so much again!
Would recommend
Great products at a really reasonable price especially with the constant promos, I dont think ive ever paid full price for anything. All water safe products.
I have the Tyreek Hill earring set, 6mm iced cuban chain and bracelet. Custom bubble pendant and 12mm iced cuban chain. Customer service is extremely helpful and always little to no wait time talk to a human and not AI. Got my 12mm cuban in 18" exchanged it for 26" quick, easy, painless would highly recommend
6 July 2026
Reply from GLD
We are so happy to hear you're enjoying our products and taking advantage of our promotions! It's wonderful to know that you appreciate the quality and water-safe nature of your Tyreek Hill earring set, iced Cuban chains, and custom bubble pendant! We are especially pleased that our customer service team provided such a helpful, quick, and painless experience with your exchange. We truly value your recommendation!
Reply from GLD
Hello Jay,
Thank you for bringing this to our attention that you were missing an item from your recent order. This is unacceptable in our quality standards, which we set out to achieve with each purchase, and we certainly understand how disappointing situations like this can be.
Please keep an eye on your inbox, as we'll be in touch by email shortly to discuss this with you further to help make it right.
Thank you so much for your time and response!
Reply from GLD
Your review truly made our day! We're grateful you chose to shop with us and even more grateful that you shared your experience. We hope your new jewelry continues to be something you love wearing!
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