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Glass America | Windshield Repair & Replacement Reviews 

246
•
TrustScore 5 out of 5

4.9

Auto Glass Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for being exceptionally punctual, highly professional, and respectful while performing quick windshield repairs and installations. Consumers truly appreciate the highly convenient mobile service, noting that appointments are extremely easy to set up and technicians arrive directly at their homes or workplaces to complete the work seamlessly. However, some customers also noted minor issues regarding extra costs, scheduling constraints, or overall comfort during the process. Reviewers occasionally encountered specific inconveniences such as unexpected additional expenses, coordination challenges regarding insurance scheduling, or slightly uncomfortable temporary conditions.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that technicians are professional, friendly, and... See more

Staff

Users describe positive interactions with staff members who are consistently polite, efficient, and... See more

User experience

People report positive experiences with user experience, highlighting that the entire process was smooth,... See more

Customer service

Customers report positive experiences with customer service, highlighting great communication and... See more

Price

Consumers find satisfaction with the price and overall service. Reviewers frequently highlight affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service as priced very fairly and completed by a professional, mindful, and kind technician. He did turn up very late, but he called me multiple times to update me and explain matters that were ou... See more

Rated 5 out of 5 stars

Very punctual and professional. He did a great job installing the windshield and calibrating the sensors. He also cleaned up the area so that when he left you could not tell that he was there except t... See more

Rated 5 out of 5 stars

Was great, came installed window and gave instructions during the install and if we needed anything will let him know. Thank you for your professionalism.

Rated 5 out of 5 stars

I am so impressed. He was very professional and kept me informed every step of the way. He replaced my window in no time and make sure window went up and down without any issues. I highly recommend G... See more

Company details

  1. Auto Glass Shop
  2. Auto Repair Shop
  3. Window Installation Service

Written by the company

As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship. Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty. Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers. We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.

Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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No recent history of asking for reviews

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4.9

All reviews

(246)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Five Stars

This company was so much better to deal with than the other big glass. The employee that drove up to repair my truck windshield was a professional, was friendly and did a great job.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

New Windshield replacement for a Ford Escape ST line

Professional staff who carefully installed a new windshield and moved my registration,inspection stickers and EZ pass without any damage. My car was taken in a timely manner and the process only took an hour and a half. Very smooth transaction between my insurance company and Glass America. When I scheduled my appointment I was asked if wanted the same windshield that Ford originally installed or one without the Ford markings. I would highly recommend this business.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Trusted glass company

Easy to work with. Jeff arrived during promised time. Very professional and knowledgeable. He even stayed to wait for the quick rain to pass. You can’t tell that the stickers were removed from the old glass. Even the EZ pass is staying on like new. Glass America is a company I trust and as an Insurance Agent, will continue to refer my customers to.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Joe was absolutely amazing

Joe was absolutely amazing. He went out of his way to come on his day off to fix my windshield. Extremely professional and did an excellent job. Highly recommend him!

22 August 2026
Unprompted review
Rated 5 out of 5 stars

They will come to you.


They came to my home to replace my window, which was a bonus. I had been vandalized the night before. The tech was friendly and professional. He also vacuumed my car to ensure all glass pieces were removed. I would highly recommend them for all window replacement needs.

20 August 2026
Unprompted review

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