Glam Touch UK Reviews 

400
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have bought Medicube booster device for my daughter. I think £220 is a good price for it. It was posted by Royal Mail special delivery which I liked as a guaranteed delivery. It was posted next day... See more

Rated 5 out of 5 stars

I purchased my products, banobagi which are unavailable on many other competitors sites which focus on East Asian Cosmetics. The products came well packaged, and with 4 samples. All the product samp... See more

Company replied

Rated 5 out of 5 stars

Quick response from the customer service team when my package got lost in transit - a replacement got sent to one of the in-person branches. Great advice from the sales assistants on skincare products... See more

Rated 5 out of 5 stars

Great deals on Korean skincare for Black Friday and cyber Monday,couldn’t find a big bottle of Skin1004 cica probiotic serum 95ml anywhere at a good price but glam touch had it. Really quick despatch

Company details

  1. Cosmetics Store
  2. also in
  3. Skin Care Clinic

Written by the company

Your most trusted Korean beauty shop with the best selection of Korean skincare and makeup products.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

400 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(400)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Banobagi rejuvenating set

I ordered Banobagi rejuvenating set and it has been amazing. I have acne prone skin and it’s always difficult to get products that also help with anti-aging. This set has worked well so far. Customer service of Glam Touch overall is very good, quick delivery and get some good samples of products to try. There was one cleansing oil from Jaseon that did not suit me and I could not return as there is no return policy for products that is opened and used once which is a bit annoying.

18 November 2022
Rated 5 out of 5 stars

Excellent service

I ordered the extra gift wrapping as it was a present for my sister, I was expecting my order to be wrapped with tissue paper, but was I pleasantly surprised to see my order arrive in a beautiful pink Glam Touch bag with loads of small goodies enclosed within and a hand written thank you card. Thank you for going above and beyond

1 November 2022
Unprompted review
Rated 5 out of 5 stars

K-beauty

Items are delivered quick and they have a wide range of K-beauty products! x

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent products. For anyone looking to rev up their skincare routine this place is the best.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

5 stars

Glam Touch sell really good products and my order came through fairly quickly. Definitely purchasing from them again!

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

My order arrived within a week after placing the order.
I got the email updates and everything.
Had a really good experience. Highly recommend.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication and love that they include free samples with orders

14 October 2022
Unprompted review
Rated 1 out of 5 stars

I didnt received my order

I didnt received my order, i was surprised to get an email from Glam Touch saying that my package was returned by the postal service with no clear explanation on why it is returned, and a refund was issued. I was really disappointed because i was looking so hard for those products and was happy to see that i found a website that have stock and can deliver to my country but unfortunately it didnt happen, so sad.

30 September 2022
Glam Touch UK logo

Reply from Glam Touch UK

Dear Mariam,

Thank you for your feedback, and we are sorry that you couldn't receive your order.
Please kindly understand that once the parcel is with the courier, it's out of our control. We have passed the feedback to our courier partner and issued a refund back to you straight away.
We've taken your feedback on board and will try to find a better solution for our international delivery service.

Kind Regards,
The Glam Touch Team

Rated 5 out of 5 stars

Great products!

Great packaging, prompt delivery. And lots of samples to try (which are perfect as I am intrigued by Korean beauty products). Really happy with my Ryo shampoo so far. It is almost impossible to get in the UK, so glad I found your website!

3 October 2022

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