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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the quality of products, frequently reporting that razors felt blunt, caused cuts, or stopped working quickly. The pricing was also a major concern, with many feeling that the high cost did not reflect the poor value for money. Additionally, customer service was often described as unhelpful and dismissive when issues arose. Some people also found the product itself to be ambiguous, with experiences ranging from razors discharging during use to issues with lubrication strips melting. However, a few other people also felt that some Gillette products, like the Mach3, were effective for thick hair and appreciated features like biodegradable packaging.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express dissatisfaction, citing issues like... See more

Quality

Reviewers highlight negative aspects of quality, with many expressing disappointment in the durability and... See more

Price

Clients share negative opinions on price. Many reviewers feel that the company is trying to overcharge the... See more

Value for money

Customers express significant dissatisfaction with the value for money. Many reviewers found the razors... See more

Customer service

Consumers find customer service to be negative. Many reviewers report that the customer care team is... See more

Based on these reviews

Rated 1 out of 5 stars

Paid nearly $80 for 8 razors that barely last a week each. Do yourself a favour and don’t get sucked in the money trap that is Gillette, I will be finding an alternative immediately in hopes of better... See more

Rated 1 out of 5 stars

Just bought a Pro Glide Power. Used it once, dabbed it and rested on washbasin. Later that day, noticed that there was an orange stain coming from the lubrication strip and on blade it had gone stick... See more

Rated 1 out of 5 stars

Gillette fusion 5 blade's are terrible I've always used Gillette until now doesn't matter if I put a new blade on my razor it's still cutting my face, I've never had this problem with this before. I t... See more


Company details

  1. Barber Supply Store
  2. Hair Product Store

Information provided by various external sources

Get helpful information and tips on shaving, skin care and body wash here. Gillette, the best a man can get.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

213 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Pubic hairs in your commercial

I am writing to tell you that your commercial is highly inappropriate and because you think it is okay to show intimate parts of a woman's body, specifically her stubby pubic hairs, I WILL NEVER PURCHASE your products. What's next, bloody tampons and sanitary napkins, vomit and doo doo?

Sincerely,
Disgusted in Texas

6 April 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointed in the proglide…

Very disappointed in the proglide blades. They miss even more whiskers than the fusion 5 blades, which moose much more than my old sensor xl blades did. Having to find and reshape all that missed hair makes it take longer too. Bring back the Sensors!

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Gillette mach 3 ripoff

Ive been with gillette for 40 years, as of late their mach 3 blades have become useless after 2 uses,
I contacted gillette cudtomer service by email to ask what was the problem, They refused to answer me via email, instead i got this.......

Hello Michael,
Thank you for getting in touch.
On this occasion, our Consumer Care Team is best placed to help you as they handle all enquiries of this nature. You can contact them via the following:

Telephone: 0800

Btw that was consumer care who sent it lol, Wont ever buy their razors again..cheaper and much better quallity blades on amazon. They are forever trying to rip off the public

24 March 2026
Unprompted review
Rated 1 out of 5 stars

"gel for comfort" is invented to injure you!

You guys started with making the blades become blunt sooner with higher prices for the "new tech"

Now you made it so that the blades slice you up in 2 months if you dont change it because one of the sides that is supposed to level the blades comes off with water.

You made the shaving blade literally hurt people so they buy more.

I dont know how despicable this can be.

I will tell everyone to avoid your hostile predatory garbage!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid gillette proglide shield yellow

Don't waste your money as they are expensive, shave quality is bad and i had to buy new handle they changed the adaptor because these new Proglide shavers Yellow coloured razer don't fit the old one an added expense, nicks and cut's going over and over same areas to try to get a closer shave they remind me of the old Bic razers cheap and nasty but there's 5 of them in the one head the experience has put me off Gillette for life

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Recent disturbing lack of sharpness after only 2 shaves!

I have used the Fusion blades for years. But the recent batch of Gillette Proglide Plus Razor Cartridge Refills have gotten dull after like only 2 shaves! Ridiculous for such an expensive blade. And their "customer service" is just a facade for deny, delay, avoid. Need to find a new blade.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Never a smooth shave

I have a difficult time finding products that work, and Gillette used to be one of my go to items. However, I've noticed (since 2017) the both the electric and the blade razors are both absolute garbage. The Gillette company always claims that their products will give the smoothest and safest shave out there but no matter what the device or product there's still hair left behind. To top it off the hair is painful and stiff.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Review on Gillette mach3

Review on Gillette mach3, 3 blades, I highly recommend if you have extremely thick hair, it will take it out in one swipe, plus I love that it's biodegradable box and tray great for the environment.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great for Cancer patients

i have been using Mach 3 since it first came out but for the first time, this product truly hit home. My mom has cancer and her hair fell out during chemo. i shaved her head and then used my Mach 3 to shave the rest of her head. at first she thought I was joking but then she realized this product is a godsend and she has been using it weekly to remove the stubbles of hair. thank you to Gillette for a great product.

26 December 2025
Unprompted review
Rated 2 out of 5 stars

After using the Gillette Venus…

After using the Gillette Venus ComfortGlide White Tea Scented razor, I experienced a severe skin reaction within about 20 minutes of shaving. I shaved wet with a brand-new razor and did not use any other new products.

Almost immediately, my skin became extremely itchy and burning, with widespread redness and raised bumps across the shaved area. This was not mild razor burn — it was an intense inflammatory reaction that caused significant discomfort and forced me to stop shaving completely while my skin healed.

The scented glide bars appear to release fragrance and chemicals directly onto the skin during shaving, which may trigger strong reactions, especially for sensitive skin. There is little warning about how severe these reactions can be.

I am sharing this experience so other consumers can be informed and cautious. I strongly recommend fragrance-free alternatives and clearer warnings for this product.

21 January 2026
Unprompted review
Rated 2 out of 5 stars

This is regarding GilletteLabs replacement blades

This is regarding the 1 of Gillette's newer blades... GilletteLabs (the green & black labelling package).
The replacement blades went up about 75% in recent months & all I can say is, thanks... Simply because you encouraged me to find a more cost-effective solution & I did, for fraction of the cost of 1 of these blades.
After using Gillette for over 30 years, it was time for change but we had a good run, thanks again.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced

Paid nearly $80 for 8 razors that barely last a week each. Do yourself a favour and don’t get sucked in the money trap that is Gillette, I will be finding an alternative immediately in hopes of better value for money.

27 December 2025
Unprompted review

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