Gifts For Little Hands Reviews 

47
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

I ordered he Frog in a Box 6 months ago when I saw it in this site for my granddaughter for Xmas. We were moving house end of September to live with daughter so trying to get organised. When I gave it... See more

Company replied

Rated 2 out of 5 stars

Ordered a few things firstly the wooden abacus . The site only gives you one version . So it was ordered and it arrived totally different to what I thought I purchased a lot smaller it says on order f... See more

Rated 5 out of 5 stars

I have been getting the subscription box for 2 months now and find it very handy having everything delivered straight to your door. My little girl gets excited when she can see it has arrived and the... See more

Rated 5 out of 5 stars

We really look forward to receiving the boxes each month. So happy I came across Learning Club, I now feel I am able to support his learning with interesting and interactive activities, which as a wor... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

We hand select our educational and learning toys at Gifts For Little Hands to align to the Early Years Foundation Stage (EYFS) framework


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3.5

Average

TrustScore 3.5 out of 5

47 reviews

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3.5

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(47)

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Rated 2 out of 5 stars

Broken item and I’m being ignored.

I ordered he Frog in a Box 6 months ago when I saw it in this site for my granddaughter for Xmas. We were moving house end of September to live with daughter so trying to get organised. When I gave it to her last weekend and she opened it we found out it was broken. I contacted the company and had an email back saying it was out of stock and I could have something else. I didn’t want anything else so found the item elsewhere. I then asked for a refund as it was a broken item. I was told I couldn’t have a refund because it was 6 months ago I purchased it and they would contact their supplier to get another sent to me. I really didn’t want another one as I’d sources one elsewhere. I was told that wasn’t possible and I could only have a credit note. But the supplier could send out another I was told again. I didn’t want another so asked for a credit note and how I could return the broken item. Not heard a thing now for two days. Think I’m being ignored. So I have a broken item and no refund or credit note. Yes the company did say they could get another but I wasn’t happy getting another from the same place and as I said I’d already ordered one from a company which would get posted to them before Xmas. The other item I ordered at the same time is great but I won’t be ordering from here again and definitely not recommending them to anyone.

21 December 2021
Unprompted review
Gifts For Little Hands logo

Reply from Gifts For Little Hands


Thank you for the review, not what we expected as we went above and beyond as soon as you emailed us to find a solution. As you can imagine after 6 months most companies would not offer refund as you demanded or a credit note! As our terms highlight a replacement is usually offered within 30 days not a refund or credit note, I believe this would be the case for any organisation. On our first email a replacement was offered straightaway not something else from the site as stated in your reply above. We always seek to replace a faulty item for customers.

I am disappointed from your review that you sought the product from elsewhere rather than come and seek a replacement from us first, we would have been more than happy to send the product to you in time for Christmas as our supplier was happy to dispatch this a few days ago! As a small family business we often go above and beyond for our customers to make sure products are exchanged, delivered on time and support them where we can. You also mentioned that we had ignored your messages for two days, I’m not sure this is factually correct!

Warmest regards the GFLHS team.

Rated 2 out of 5 stars

Disappointed

Ordered a few things firstly the wooden abacus . The site only gives you one version . So it was ordered and it arrived totally different to what I thought I purchased a lot smaller it says on order form small abacus £19.99 on site does not give you size options so so disappointed so don't purchase this . Magnetic words were soot on and the inflatable ball was just as advertised.

29 May 2021
Unprompted review
Rated 2 out of 5 stars

Probably wouldn't use again

Order never arrived, had to contact them to be told it was returned to them as only partial address? Paid with paypal which shows my full delivery address? Partially refunded after I had to contact them. Service could have been better

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Great selection of educational …

Great selection of educational products that are not easy to find elsewhere and competitive prices, really easy checkout process and super fast delivery. Only wish I could track the delivery but I was notified of dispatch and received my purchase next day so should not complain. I will definitely recommend Gifts for Little Hands to all my friends and family and will be returning soon.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Kidoculars

I ordered the kidoculars for my grandson and I received them today!! They are lovely and I can't wait for him to try them out!! Really happy with the quality and service!!

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Each month my son receives a child age…

Each month my son receives a child age appropriate box full of activities which are educational,fun, can be done or used again. The staff are super helful and kind when contacted and love to share posts of the children enjoying the boxes.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Great fun, easy to follow instructions

My little girl loves receiving her learning club box. The activities are easy to recreate and everything comes with instructions and they provide items needed for the activities. The booklet also gives handy tips for parents on how to do the activities, how to extend them and what questions to ask your child throughout. It also explains what each activity links to in the EYFS.

When one of my daughters boxes arrived bent they were quick to respond via instagram and even sent an extra gift to my child to make up for it. They also followed up with Royal Mail to ensure it wouldn’t happen again.

All items in the boxes are good quality and the activities are interesting to complete, some are even new ideas that I have not come across in 11 years of working in nursery settings, which is great when occupying a young child who also attends nursery.

I am really pleased I found this box when looking for subscription boxes for my child. Others seemed boring or once you had completed the activities within the box you couldn’t repeat. With learning club the instructions detail exactly what you need and often use items that are easy to get hold of if needing to replace. I have found that they come with more than what you need so will keep your child occupied for the month until your next box arrives

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Very well thought out. Lots of reusable resources

14 August 2020
Unprompted review
Rated 5 out of 5 stars

First box

I was impressed with the guide that came with the box explaining the activities. I also like the video guides in the email. The range of activities was good and my daughter hasn’t put the beads activity down! Thank you

23 April 2020
Unprompted review
Rated 5 out of 5 stars

A wonderful box of ideas.

A wonderful box of ideas for great activities to do with my little boy. We have them scattered round the house and whilst he’s a little young (not quite 3) we dip in an out of them and find other uses for them. :-)

23 April 2020
Unprompted review
Rated 1 out of 5 stars

Bought Paint Sticks 2-in-1 Art Station …

Bought Paint Sticks 2-in-1 Art Station for £29.99 for my grandsons Christmas. The product was broken and I contacted the company who were less than helpful. On first use (and before I discovered it was broken) my grandson choked on a piece of chalk andvwas rushed to hospital (999 call!). I contacted Trading Standards, who are happy that the chalk was not the cause of my grandsons collapse but I am now left with no product to exchange or return to receive a refund. No further contact from the company. Not good customer care.

25 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing after sale customer services

Received a parcel this afternoon and found slight problem. Contacted company late this evening and received a response after 21:00 assuring me they would correct the problem. Unparalleled customer service. Will definitely use and recommend this company in the future

19 March 2020
Unprompted review
Rated 5 out of 5 stars

Learning Club subscriber

Just received our second Learning Club box and it’s even better than last months and I was impressed then. I purchased for my 4 year old and she loves the activities but I think my 22 month old will be able to enjoy at least some of it too and I love that none of it is single use so we can play with it for as long as they want. Really think it’s great value for money.

25 November 2019
Unprompted review

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