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GiftRound Reviews 382

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to set up, navigate, and use for collections. Many highlight the excellent customer service and helpful staff, who are quick to resolve issues and provide support. The product itself, including the range of vouchers and the ability to add personalized messages, is also highly regarded. However, some customers mentioned minor issues, such as difficulties with downloading files or a desire for more font and color options for messages. A few people also expressed dissatisfaction with changes to the platform, specifically regarding the inability to split collections into multiple gift types or the lack of physical card options for comments.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers found the platform very easy to set up,... See more

Product

Clients share positive opinions on the product. Many appreciate the ease of setting up collections and the... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, clear... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the team's prompt... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team's prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied

Rated 5 out of 5 stars

I have used this site a few times, for colleagues' collection and for large scale school collection for Christmas and end of year thank gifts, and every time the experience has been fantastic! The st... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

382 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

overall experience great

29 November 2025
GiftRound logo

Reply from GiftRound

Thanks for taking the time to leave a review. I'm glad you had a great GiftRound experience.🫶

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use interface

Easy to use interface, easy for people to add to the collection via a link and very easy to send the total to the receiver once collection closes.

29 November 2025
GiftRound logo

Reply from GiftRound

Nice one!

I'm glad you found GiftRound so easy to use.

Craig
GiftRound

Rated 5 out of 5 stars

It was easy to set up my Giftround and…

It was easy to set up my Giftround and to collect contributions. I love how the person can choose their own giftcard, making the most from the money collected for them

27 November 2025
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Reply from GiftRound

Thank you for using GiftRound. Our GiftRound FlexCard gives so much choice to the recipient and our no fees promise ensures that every penny contributed goes towards that gift.

Thanks for leaving your review.

Craig from GiftRound

Rated 5 out of 5 stars

Easy to use for all

7 November 2025
GiftRound logo

Reply from GiftRound

Fantastic!

Thank you for taking the time to leave your review. 🫶

Craig from GiftRound

Rated 4 out of 5 stars

Good Experience.

Straight Forward Process, would like to be able to create a card with the comments and to get gifts but overall pleased.

25 November 2025
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Reply from GiftRound

Thanks so much for your lovely review and we're delighted you found GiftRound so straightforward to use.

We recently removed physical gifts from GiftRound as the costs and logistics became too unpredictable. Focusing on the FlexCard lets us stay 100% fee-free while giving recipients freedom to choose gifts they love. You can also split your collection if you’d like to use part to use a FlexCard to buy physical gifts from John Lewis, M&S, Not on the High Street and many other options and then send the rest as a FlexCard to your recipient.

We completely understand wanting something special to hand over. That’s exactly why we created the GiftRound PDF gift voucher and free group card - a thoughtfully designed, downloadable keepsake that makes a GiftRound feel tangible and heartfelt, without relying on postage.

Thanks again for sharing your thoughts, we’re here to keep group gifting joyful and simple.

Claire
GiftRound

Rated 5 out of 5 stars

Excellent site.

It's amazing to have this and we use it often in my owrking place. It's fun and very easy to navigate. Thank you, and what an axcellent idea.

7 November 2025
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Reply from GiftRound

Thank you for your lovely review!
We’re so glad GiftRound has been fun and easy for your workplace to use. Our mission is to bring joy to group collections, so it’s great to hear that reflected in your experience. Thanks again for sharing.

Claire
GiftRound

Rated 5 out of 5 stars

A really easy way to collect comments…

A really easy way to collect comments and donations for special events for colleagues less well seen

25 November 2025
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Reply from GiftRound

Thank you so much for taking the time to leave this lovely feedback!

As a fully remote team, we understand at GiftRound how important those moments of connection are, especially for colleagues you don’t see every day. That’s exactly why we built our experience to make sharing messages and contributions simple, meaningful and inclusive.

Really glad it helped you show someone you care.

Claire
GiftRound

Rated 5 out of 5 stars

Super easy set up - lots of choice

It was super easy to set up and there was so much choice for the recipient to truly be able to feel as though she had been treated

6 November 2025
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Reply from GiftRound

Thank you so much for taking the time to share this lovely review! I’m really glad to hear the setup felt super easy and that the wide choice made your recipient feel truly treated, that’s exactly what we hope for with every GiftRound.

We’re big believers in FlexCards over bank transfers for that very reason. A transfer can feel a little 'flat' but a FlexCard gives people permission to intentionally indulge, choose something just for themselves and enjoy a little moment of joy they might not have prioritised otherwise.

Your feedback means a lot, thank you again for choosing GiftRound to show someone you care.

Claire
GiftRound

Rated 4 out of 5 stars

this is a great way to put a retirement…

this is a great way to put a retirement or leaving collection together as not everyone works in the same area. Even better they can add their own message too!

22 November 2025
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Reply from GiftRound

Thank you for sharing your experience with us.

Bringing people together is at the heart of what we do, and we’re delighted to hear that we could help make your celebration easier.

At GiftRound, we understand that every group collection is unique, and we believe the personal messages are what make each one even more special and meaningful.

Thanks again for your review!
Claire
GiftRound

Rated 5 out of 5 stars

Great for Group Messages and Gifts

Excellent! easy to set up a group gift/message and no hidden fees.

15 November 2025
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Reply from GiftRound

What a brilliant review, thank you!

At GiftRound we believe group collections should be free from fees, tips and charges and we are so happy to hear that you appreciated the GiftRound experience for this reason.

We hope to help you shown someone you care again soon.

Claire
GiftRound

Rated 5 out of 5 stars

I found the whole process super easy …

I found the whole process surprisingly simplistic and super easy to use. my colleagues were amazed how quickly they could complete . Will def use again

22 November 2025
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Reply from GiftRound

Thank you for taking the time to review GiftRound!

We're so pleased to hear that you and your colleagues found organising and taking part in a group collection easy with GiftRound.

We’re delighted it worked so well for your group and we’d be thrilled to support your future collections too.

Thanks again for reviewing GiftRound,
Claire
GiftRound

Rated 5 out of 5 stars

Was very easy to set up and turn into a…

Was very easy to set up and turn into a gift card. Option to leave messages also good.

21 November 2025
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Reply from GiftRound

Thank you so much for this lovely feedback! I’m really glad to hear the setup felt easy and that the messages feature worked well for you, those thoughtful notes are always such a special part of any GiftRound.

Thanks again for taking the time to share!

Claire
GiftRound

Rated 5 out of 5 stars

Such an easy website to use

Such an easy website to use, and a really effective way to gather money together for someone. Easy to extend the date if needed. Very handy website, whilst remaining completely free. I will be using again and recommending to others.

18 November 2025
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Reply from GiftRound

Thank you so much for taking the time to share this lovely feedback! It was especially great to hear how much you appreciated that GiftRound is completely fee-free, we work really hard to keep it that way because we believe every penny should go towards the person you’re celebrating.

We built GiftRound to take the stress out of group gifting, so hearing it worked exactly that way for you is just wonderful. Thanks for recommending us to others, it really does make a huge difference!

Claire
GiftRound

Rated 5 out of 5 stars

Brilliant

Brilliant. Easy to use. I loved the reminders and emails when someone contributed.

20 November 2025
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Reply from GiftRound

Thank you so much for your lovely review! I’m really glad you found everything easy to use, that’s exactly what we aim for.

And I’m delighted the reminders and contribution emails were helpful for you too. It’s great to know the little touches made the experience smoother.

Thanks again for taking the time to share your feedback, it really means a lot to our team.

Claire
GiftRound

Rated 5 out of 5 stars

Excellent service

Really good way of raising a collection and sending gifts and messages. System is easy to navigate

18 November 2025
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Reply from GiftRound

This is what we love to hear! When a platform says it’s here to make life easier, it really should do exactly that: no faff, no fuss, just simple, smooth sailing from start to finish. So we’re absolutely delighted that this was your experience.

Organising a collection, sending gifts, sharing messages… it should all feel effortless and we’re delighted that GiftRound made this so easy for you. Thanks so much for the kind words, they really make our team smile.

Claire
GiftRound

Rated 5 out of 5 stars

Great site

Great site, easy to use and lots of options to for ways spend your collection.

18 November 2025
GiftRound logo

Reply from GiftRound

Delighted to hear GiftRound was easy to use and that you enjoyed having plenty of ways to spend the collection. That’s exactly the experience we’re trying to give you: simple, joyful, and absolutely no faff or fees.

We really appreciate you taking the time to leave a review. Hope we can help with your next celebration too.

The GiftRound team

Rated 5 out of 5 stars

Easy to use!

3 November 2025
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Reply from GiftRound

Three little words the GiftRound team loves to hear...'easy to use'! Thank you for your lovely review and for using GiftRound to make someone smile.

Rated 2 out of 5 stars

preferred classic giftround

there is no longer an option to buy a card for the comments that have been sent, it is not the same to just download them and send a pdf copy, it looks like all you can do now is send 1 giftcard for the person, you could split the total last time and buy flowers, card, and a gift card, i much prefer the classic giftround, not sure why it's been changed!

15 November 2025
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Reply from GiftRound

Thanks so much for your feedback, I completely understand why you so enjoyed the classic GiftRound. We’ve removed physical gifts and printed cards as the costs and logistics just weren’t sustainable and we couldn’t guarantee the reliable delivery experience you deserve.

You can still split your collection across multiple FlexCards, using part of it for flowers, hampers or food gifts from brands like M&S, Waitrose & Partners and Not on the High Street and sending the remainder as a FlexCard to the recipient all while keeping GiftRound 100% fee-free.

I really appreciate you sharing how this change feels for you. Your feedback genuinely helps us keep improving.

Rated 5 out of 5 stars

Great service

Great service, easy to use and easy to withdraw. Perfect for work collections :)

15 November 2025
GiftRound logo

Reply from GiftRound

Glad you enjoyed using GiftRound. Thank you for taking the time to leave a review.

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