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GiftRound Reviews 382

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to set up, navigate, and use for collections. Many highlight the excellent customer service and helpful staff, who are quick to resolve issues and provide support. The product itself, including the range of vouchers and the ability to add personalized messages, is also highly regarded. However, some customers mentioned minor issues, such as difficulties with downloading files or a desire for more font and color options for messages. A few people also expressed dissatisfaction with changes to the platform, specifically regarding the inability to split collections into multiple gift types or the lack of physical card options for comments.

What people talk about most

User experience

Customers had positive experiences with user experience. Reviewers found the platform very easy to set up,... See more

Product

Clients share positive opinions on the product. Many appreciate the ease of setting up collections and the... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, clear... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the team's prompt... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team's prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied

Rated 5 out of 5 stars

I have used this site a few times, for colleagues' collection and for large scale school collection for Christmas and end of year thank gifts, and every time the experience has been fantastic! The st... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.7

Excellent

TrustScore 4.5 out of 5

382 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward. Good choice of gift vouchers.

3 January 2026
GiftRound logo

Reply from GiftRound

Thank you so much for the 5-star review! I’m really glad you found GiftRound simple and straightforward and that the choice of gift vouchers worked well for you. We really appreciate you reviewing us 💙

Claire
GiftRound

Rated 5 out of 5 stars

Super useful

Super easy to collect gift contributions, and what's more, all the money goes to a gift recipient!

15 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review!
Keeping GiftRound free, with no fees or tips at any stage of the group collection, really matters to us because we believe kindness shouldn’t come with awkward, unexpected costs. We’re so glad every penny going to the recipient made a difference for you and we hope to see you again at GiftRound 💙

Claire
GiftRound

Rated 5 out of 5 stars

Giftround was easy all round

Giftround was easy to set up and easy to send links to colleagues to donate. It was easy to arrange the gift tokens to be emailed and print out the messages from well-wishers. It was also not greedy in donations to help run the site either - actually quite an honest figure. Thank you all round and I will definitely re-use this site.

27 November 2025
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Reply from GiftRound

Thank you so much for the 5-star review!
We’re really glad GiftRound felt easy and transparent to use.
We don’t charge fees to create or send a group collection, sneaky 'tips' or processing fees because we believe group gifting should be fair and honest, with every penny going where it’s intended - your recipient. We're delighted you appreciated what makes us different.

Thank you for using GiftRound and we’d love to help again anytime 💙

Claire
GiftRound

Rated 5 out of 5 stars

Excellent

Really easy to use and helpful to collect money through GiftRound for a departing colleague in a national team.

2 January 2026
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Reply from GiftRound

Thank you so much for the lovely review!
We love hearing how GiftRound helps hybrid and national teams stay connected when celebrating a colleague and we’re really glad it was easy for you to use 💙

Claire
GiftRound

Rated 3 out of 5 stars

Very easy to set up the GiftRound

Very easy to set up the GiftRound. However, some users had difficulties using the site, the 'terms and conditions' tick box is hard to see so they kept getting errors when wanted to make a payment. I think a number just gave up. It would have been nice to have more font options and colours for when leaving a message.

1 January 2026
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Reply from GiftRound

Thank you so much for taking the time to share your feedback, I’m really glad to hear GiftRound was easy for you to set up.

I’m sorry to hear some contributors had difficulties making a payment. In many cases, issues like this can be overcome by
completing payment using a personal device or network if a company firewall is blocking our payment provider. We’re always here to help and we can even give contributors a quick call if that’s easier.

Thank you as well for the suggestion on fonts and colours. We keep the styling intentionally simple so messages stay tidy and easy to read as more people contribute but we appreciate the feedback and will share with our design team.

Thanks again for using GiftRound and for helping us improve with your feedback.

Claire
GiftRound

Rated 5 out of 5 stars

Very easy, free service to use

Very easy service to use, and no charges. I was able to organise a leaving gift, download a card and the recipient had a wide choice of gift cards. Would recommend.

3 January 2026
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Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad you found GiftRound easy to use, enjoyed the fully free experience and our service helped you organising a leaving gift with ease.
We really appreciate the recommendation 💙

Claire
GiftRound

Rated 5 out of 5 stars

Great teacher collection!

Really good way to collect for teachers. Transparent, easy to collect a lovely set of photos and messages, and easy to split the pot between teachers

3 January 2026
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Reply from GiftRound

Thank you so much for the 5 stars!
I’m really glad GiftRound made it easy to collect money, share photos and messages and split the collected money with ease. We absolutely love seeing teachers being celebrated with thoughtful group gifts at Christmas or the end of the school year, thank you for using GiftRound to show you care!

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use website

Easy to use website

1 January 2026
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Reply from GiftRound

Thank you so much for taking the time to review GiftRound.
I’m really glad you found the website easy to use that’s exactly what we aim for: group gifts that are simple, fully-free and joyful.
We really appreciate you reviewing GiftRound, thank you.

Claire
GiftRound

Rated 5 out of 5 stars

Birthday Gift

The process was very easy to follow, reminders were helpful, gift was delivered on time to the recipient and was very much appreciated.

24 December 2025
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Reply from GiftRound

Thank you for taking the time to leave your review. It sounds like GiftRound did exactly what it should. 👍

GiftRound
Craig

Rated 5 out of 5 stars

Excellent and super easy great way to…

Excellent and super easy great way to do a group gift collection! I’ve used it a few times now.

23 December 2025
GiftRound logo

Reply from GiftRound

Thank you for using GiftRound.

We hope to see you again soon. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

It takes the stress out of gifting

It is simple, easy to use, and it takes the stress out of a thoughtful gift. The website is clear and easy to navigate. One recommendation may be to increase the word count for messages.

19 December 2025
GiftRound logo

Reply from GiftRound

Thanks for taking the time to leave a review and to pass on this little bit of feedback. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Such an easy way to collect funds…

Such an easy way to collect funds across a big group. Simple, easy and effective.

19 December 2025
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Reply from GiftRound

Love it! Thank you for leaving this review. This is exactly what we work hard to achieve.

Craig
GiftRound

Rated 5 out of 5 stars

Excellent platform for collecting money…

Excellent platform for collecting money from a big group of people and great choice of the retailers

19 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the lovely review! I’m really glad GiftRound made collecting from a big group nice and easy and it’s wonderful to hear the wide choice of retailers made the difference for you too.
Thank you,
Claire
GiftRound

Rated 5 out of 5 stars

Simple and intuitive

Simple and intuitive

19 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars! “Simple and intuitive” is exactly what we love to hear - it means GiftRound achieved exactly what we built it be.
Thank you,
Claire
GiftRound

Rated 5 out of 5 stars

Great solution

With staff working in different locations this made it easy for all staff to contribute and leave messages.
I did have trouble with the downloaded files types not opening in an application I could use on my device (company securities), but I got a work around.

19 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the 5 stars! I’m really glad GiftRound made it easy for everyone to contribute and share their messages, even with your team working in different locations that’s exactly what we love to hear.

Sorry to hear your device security made the file types tricky, but great to know the workaround solved this. If you ever need help with formats in the future, just let us know we’re always here to make things as smooth as possible.

Thank you again,
Claire
GiftRound

Rated 2 out of 5 stars
GiftRound logo

Reply from GiftRound

Thank you for taking the time to leave a review. I’m glad we were able to respond to your callback request as soon as our team came online just after 09:00 and it’s great to hear that when we phoned you’d already found the 'Buy gift card' button and completed the process.

If you ever run into anything else or would like to share further feedback, we’re always here and happy to listen at support@giftround.co.uk 💛

Claire
GiftRound

Rated 5 out of 5 stars

Amazing help throughout from gift…

Amazing help throughout from gift round. Super easy to set up and organise. Thanks again, we will most certainly use gift round next year too. 🥰

19 December 2025
GiftRound logo

Reply from GiftRound

Thank you so much for the kind review! I’m really glad GiftRound felt easy to set up and that you felt supported throughout. We’d be absolutely delighted to help with your group collection again next year!

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use!

Easy to use!

17 December 2025
GiftRound logo

Reply from GiftRound

Thank you!

I'm glad you appreciated our easy to use platform. 🫶

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use, no hidden fees

19 December 2025
GiftRound logo

Reply from GiftRound

All gift No fees.

We guarantee that every penny contributed goes to your gift. No setup fees, no transaction fees and no sneaky tips.

Thank you for taking the time to leave your review.

Craig
GiftRound

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