GiftRocket 

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Rated 1 out of 5 stars

Bought some simulated bird toys for my cats. The description and video showed a bird that chirped but also flapped its wings and flew around. Upon receiving the product, the toys only made noise. I re... See more

Rated 5 out of 5 stars

GiftRocket came up with a brilliant idea for how to generate gift cards. Usually when giving a gift card, we are wanting our recipient to use the funds for something we believe is meaningful to them... See more

Rated 5 out of 5 stars

I received a Rocket Gift card as part of my meal train while on leave from school recovering from hip replacement surgery. I really like it because of it's ease of use - I could just put the money in... See more

Rated 5 out of 5 stars

The entire process of redeeming the gift via GiftRocket was pleasantly easy, no 'surprises'. To redeem, all I had to do was go to GiftRocket website, enter the Gift code then select the desired metho... See more

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Rated 2 out of 5 stars

Why is there a waiting period???

You’re recipient will eventually get the gift card but they’ll have to wait for processing until they can use it.
My advice is to just give the person a Visa Card instead. No wait, no hassles, and they can use it same day if they like.
If it takes GiftRocket seconds to take our money, why should we have to wait to use their service.
Move on nothing to see here.

12 October 2022
Unprompted review
Rated 1 out of 5 stars

Had a bad experience

Had a bad experience. When trying to redeem a $75 gift by selecting a gift card, the site would not scroll past the first page of what they said should be 63 different options. I mistakenly touched one of the visible selections and it automatically applied my gift to purchase that card. It was definitely not a product I wanted, so I immediately emailed Customer Service. The response was, "Unfortunately, we cannot change a redemption option once the gift card has been sent out." I was hoping to send back the gift card that their poorly designed redemption site made me purchase, but no luck. So I've wasted the $75 gift that was supposed to bring me joy! Would NOT recommend or use Gift Rocket!!

7 October 2022
Unprompted review
Rated 1 out of 5 stars

Easy to use and helpful customer service!

I recently received a gift from a co-worker via GiftRocket. I had no prior experience with their service. I found it very easy to use. When I had a question about the redemption process, I sent an email and received a very quick and helpful response.

Update: After redeeming my gift, I received an email from GiftRocket, asking me to leave a review. In exchange for doing so, I was told I would receive a $10 gift from GiftRocket. My experience had been good to date, so I left the above review (with 5 stars). When I clicked the link to redeem the $10 gift, the GiftRocket landing page was not valid and could not be found. I emailed the company and received a response that they would fix the problem.

After more than two weeks, with multiple emails and promises to fix the problem, it has not been fixed. I am changing my review to 1 star, not because I didn't receive the $10 gift, but because this company didn't do what they said they would do, and when I gave them many opportunities to fix it, they didn't or couldn't.

19 September 2022
Unprompted review
Rated 5 out of 5 stars

GiftRocket is GRRRRR-888888!

I had never heard of GiftRocket but found it online searching for a specific card for a friend who likes to shop at Rainbow Grocery. It was a great way to give a friend a gift card hassle-free - and instantaneously almost! My friend thought it was cool, too. I will definitely use GiftRocket again.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Way to Send a Gift

I received a gift from a coworker using giftrocket. It was amazing because you got to choose a gift card or transfer straight into your bank account if they didn't have the gift card you were looking for. I will definitely be using this in the future for gift giving.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

My experience with GiftRocket

My experience with GiftRocket has been wonderful.. The website is user friendly. They offer a variety of stores/restaurants to chose from. Also, not having to stand in line to purchase the gift card is a plus as well. The person that you are buying the gift card for can pick the store that they like. It's a win-win!!

6 September 2022
Unprompted review
Rated 5 out of 5 stars

My friend watched my dog for a week…

My friend watched my dog for a week while I went out of town. She never asks me for anything in return so I thought buying her and her husband dinner at their favorite restaurant was a good idea. I printed out a $75.00 gift through Gift Rocket and she deposited into her bank. She was beyond thrilled. It was so easy to do and saved me a lot of time. Thank you for making life easier.

2 September 2022
Unprompted review
Rated 1 out of 5 stars

Total scam - Do not do business with GiftRocket!

I received a gift card as a gift through GiftRocket. When I tried to access the gift card, I got an error message on their website saying it couldn't display my gift card but that the gift card was emailed to me.

I waited about 10 minutes but no email from them. I then sent an email to their help desk to let them know the situation and included a screenshot of the error message. Over 24 hours later, I get an email from GiftRocket (not in response to my email message) saying that the sender canceled the gift card. I spoke to the sender who had no idea what they were talking about and said he definitely did NOT cancel the gift card. I then received 2 more emails about an hour apart again saying the sender canceled the gift card.

The sender never canceled the order.

After all this, I did a quick search and found countless negative reviews about this company scamming people - either by never delivering the gift card or delivering gifts cards that don't work.

Stay away from this company if you don't want to be scammed!

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Such a great experience

Such a great experience! Our friend gifted us with a gift card and recommended a favorite restaurant of hers. We chose the restaurant she recommended instead of another one. Super easy to use. It makes gift card giving thoughtful.

19 August 2022
Unprompted review
Rated 1 out of 5 stars

absolute scam

absolute scam. pretty much same thing happened as all others are saying. call where they took your money from and report it as fraud to get your money back.

19 August 2022
Unprompted review

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