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Gift Card Granny Reviews 

3,018
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 413 reviews, reviewers had a great experience with this company. Many customers frequently mention that the online ordering process is remarkably straightforward, making it simple to create personalized digital and physical gift cards with photos. People truly love sharing these customized items with friends and family members for special occasions, as the gifts always bring genuine happiness. Some reviewers were not happy with payment issues, mentioning that online transactions were sometimes declined or unexpected extra charges suddenly appeared during checkout. Others also noted occasional delivery delays or frustrating problems with orders ultimately failing to arrive safely as expected.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how quick, fast, and easy the... See more

Product

Clients share positive opinions on product, highlighting how quick, easy, and convenient it is to customize... See more

Order

Consumers have mixed experiences with the ordering process, expressing both satisfaction and frustration.... See more

Website

Reviewers express mixed feelings regarding their experiences with the website. Many consumers highlight that... See more

Payment

Customers had ambiguous experiences with payment, reflecting a wide range of differing opinions. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Gift Card Granny! The card fees and shipping options are way better than GiftCards.com or other retailers, and the service is super-fast. For physical cards (in fun designs!), I definitely want... See more

Company replied

Rated 4 out of 5 stars

I was able to design a credit card but I wish there were more options to manipulate the image to fit the card. Also instructions were confusing regarding use of cards by children. Overall, I'm very pl... See more

Company replied

Rated 4 out of 5 stars

It was quite efficient. However, I would have liked an option that would have allowed me to schedule the delivery. I didn't realize it would go right away.

Company replied

Rated 5 out of 5 stars

Very EASY ordering process. Several other sites were complicated& kept rejecting my GOOD card. Nice selection& reasonable fees. So far I have not heard from the recipient so I need to see how that goe... See more

Company replied


Company details

  1. Price Comparison Site
  2. Corporate Gift Supplier
  3. Financial Consultant
  4. Gift Shop
  5. Online Marketplace

About Gift Card Granny

Written by the company

Gift Card Granny is the top destination for shoppers who want to save more and shop smarter with discounted gift cards. For over a decade, millions of shoppers have trusted Gift Card Granny. We deliver verified gift card deals, exclusive promotions, and unbeatable sales on cards from hundreds of top retailers, restaurants, and travel brands.

Whether you’re looking for a flexible Visa or Mastercard gift card that can be used anywhere, or a store-specific card for your favorite brands, we make it simple to find exactly what you need.

Our shopping experience is quick and easy. You can browse the latest discounts, compare savings across sellers, and buy gift cards instantly online. Options include both digital delivery for immediate use and physical cards for gifting.

Gift Card Granny serves businesses too. Small businesses and corporate customers can take advantage of customized bulk orders.

Already have a gift card? Our website provides a reliable check balance tool for Visa and Mastercard, so you always know your remaining funds. By combining everyday discounts, accurate balance checks, and a wide selection of cards to major retailers, we help customers get more for less. Gift Card Granny is the ultimate site for saving on gift cards.

Consumer Protection

Gift Card Granny takes consumer protection seriously.

Gift Card Granny offers 100% Full-Guarantee of New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a gift card sold by Gift Card Granny does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

Contact info

Cozy Fall Savings

5% off select brands through 9/30/2026 with code COZY2026

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,018)

409 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You will register 5 times and they will…

You will register 5 times and they will give you a confirmation that you have placed an order, and then they will ask you to register again. You will have to spend a whole day doing the same thing and wait a week for the gift card you ordered, which they take 2 minutes to send to your email, and in the end you will not receive it. Very miserable and unprofessional!

18 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Good

Fast
Easy
Safe

18 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Fast, easy and safe gift cards for the win! Thanks for choosing Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The app was very easy to use and my…

The app was very easy to use and my order was placed and sent very quickly! Thank You! :)

18 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny says thanks for using the app and ordering from her!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

I hate this company will never buy again

I hate this company will never buy again

13 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Website is easy to use and everything sends perfectly. Highly recommend

18 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny loves fast and easy online gift cards to make you a gifting hero!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

You cancelled multiple of our orders

You cancelled multiple of our orders. I could not get help from you. I called our bank and it is not a bank issue. We are taking our business elsewhere.

12 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 1 out of 5 stars
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Very convinient!

18 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny is happiest when she makes it convenient for people to spark smiles with gift cards! Thanks for choosing Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Ordered gift card

Ordered gift card
Provided name email address & amount
Gift card sent
Gift card received
✅ ✅ ✅ ✅

17 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

4 green checks for the the 5-star win! Thanks for choosing Gift Card Granny for your digital gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I ENTERED THE INCORRECT EMAIL ADDRESS…

I ENTERED THE INCORRECT EMAIL ADDRESS ON MY GIFT CARD AND I FOUND USING THE AI CHAT WAS AN EASY WAY TO HANDLE THAT PROBLEM

I THINK ONE WAY TO ASSIST CUSTOMERS IS TO HELP THEM UNDERSTAND HOW TO USE THE AI CHAT BY PUTTING IN SOME SIMPLE EXTRACTIONS THAT SAYS USE THE AI CHAT AND BE VERY CLEAR ABOUT YOUR PROBLEM

12 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Glad Granny's AI chat made it easy and saved the day - and appreciate the feedback on ways to make it better, which I have shared with our AI team!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Had to cancel order because was charged…

Had to cancel order because was charged for two cards instead of one & got a very helpful Rep

14 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Glad our customer care team could assist. Granny and team are always here to serve!
- Tiffany R. (Dir. Consumer Experience)

Rated 4 out of 5 stars
Gift Card Granny logo

Reply from Gift Card Granny

Please reach out if there's anything we can help with. Granny is always here to serve. support@giftcardgranny.com
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy

Easy. Efficient.

16 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Easy and efficient online gift cards for the win! Thanks for choosing Gift Card Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Very EASY ordering process

Very EASY ordering process. Several other sites were complicated& kept rejecting my GOOD card. Nice selection& reasonable fees. So far I have not heard from the recipient so I need to see how that goes.

16 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Granny likes to make online gift card shopping easy! Thanks for being a Gift Card Granny customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

This was user friendly and didn’t take…

This was user friendly and didn’t take long to execute, even for a senior. I love the ability to personalize the card. I will use it again and recommend to others.

16 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Personalized gift cards are so fun! Granny likes to make it easy for all, including seniors - she sees you!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

They say that these go out within 15…

They say that these go out within 15 minutes to 4 hours. I completed my order by 1:40 pm PST and it is now the next day at 10:10 am and no one has received them. They have checked their spam etc. I don't understand what happened - but not one of the 10 people has them!

16 June 2026
Unprompted review
Gift Card Granny logo

Reply from Gift Card Granny

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@giftcardgranny.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

The eGift was sent right away and…

The eGift was sent right away and received right away. I liked that

15 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Gift Card Granny likes to make digital gift cards fast for purchasers and recipients! Thanks for choosing Granny!
- Tiffany R. (Dir. Consumer Experience)

Rated 3 out of 5 stars

This is a convenient way to send gift…

This is a convenient way to send gift cards but the process can be very difficult sometimes.

3 June 2026
Gift Card Granny logo

Reply from Gift Card Granny

Thank you for the feedback. We always want to be better and make the process easy.
- Tiffany R. (Dir. Consumer Experience)

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