Gibbs Gillespie - Ealing Broadway Reviews 

41
TrustScore 4.5 out of 5

4.3

New Broadway 20, W5 2XA London, England, GB


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Rated 5 out of 5 stars

I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her,... See more

Company replied

Rated 5 out of 5 stars

Absolutely FANTASTIC. Everyone at the branch is very helpful. Leah the manager is EXCEPTIONALLY wonderful. ALWAYS going out of her way to help. I’ve known her since her early times as a property consu... See more

Rated 5 out of 5 stars

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped... See more

Company replied

Rated 1 out of 5 stars

Biggest bunch of useless, lying, slimy salesmen I have ever come across. From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned t... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Maintenance
  3. Property Management Company
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Surveyor

About Gibbs Gillespie - Ealing Broadway

Written by the company

Over the last 30 years Gibbs Gillespie has grown from a single office in Ruislip to be one of the most successful estate agents in London, Hertfordshire and Buckinghamshire, with a network of 17 offices. Our continued success is down to three things: our customers, our staff and our passion for property.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Gibbs Gillespie customers can get everything they need under one roof.

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Written by the company


Contact info

  • New Broadway 20, W5 2XA, London, England, United Kingdom

  • 020 8566 5500

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.3

All reviews

(41)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Mariya was incredibly helpful…

Mariya was incredibly helpful throughout the process. She always answered our questions promptly and was very polite and professional during the viewing. She made the whole experience smooth and enjoyable, and we really appreciated her support. Based on our experience with Mariya, we would definitely recommend Gibbs Gillespie in Ealing Broadway.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Try to avoid this agent !

Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.
Not to mention the trouble they caused my tenants for demanding more fees for any documents even if name or small amendment in contract .
Ealing branch acted on my sale and they are the worse apart from the girls they’re hard working and polite! but the manger he just give a big talk just to make you sign the contract then you would never be able to speak to him or even reply to your emails , they also charged me over £90 for id checks this is the only agent I ever dealt with Ealing charging for ID checks not to mention failed to sale my flat for lack of experience of how to speak to the buyers !

My main concern is this they have yon can switched my energy supplier without my permission ?! when my contract was months expired and they were never managing my property!!! This is illegal and I will take legal action against it .

Please be aware of this agent specially Ealing Broadway branch I don’t think they’re professional enough also not to forget been disrespectful, you would visit their office and you would see the people whom you dealt with pretending to be polite and friendly when they do business with you when they visit your property once out they’re completely strangers that’s ok I don’t care less but not when you visit their office, this is complete rudeness! Not surprised that’s just show how they’re not professional enough !

5 December 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Andreas

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Leah is a lifesaver – Moved heaven and earth!

I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her, I don't think it would have happened at all. I am extremely happy with their service, which went far beyond usual business relations; it felt truly personal, and I’ve never experienced anything like it before. I highly recommend them 100 times over. Thank you again, Leah, for all your incredible hard work and help!

1 September 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Artem We greatly appreciate your 5-star review and the time you took to share your experience with Leah and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 4 out of 5 stars

Great support and clear communication throughout

I sold my flat in W5 through Gibbs Gillespie, and the whole process ended up being far more complicated and lengthy than I expected. The market climate was tough, and I lost buyers along the way, which added a lot of pressure and uncertainty to the sale.

Throughout the sale, Leah was the person who kept everything steady. I’ll be honest — I was probably a bit much at times, constantly calling, asking for updates, and even popping into the office when things felt like they were stalling. But she never made me feel like a nuisance. She always took the time to explain what was happening, kept me informed without me having to chase, and genuinely supported me through the ups and downs. Her patience and consistency made a huge difference.

I also dealt with Luke, Rohan and Irene at different points, and I appreciated their involvement too, but Leah was the one who really carried this sale over the line.

In the end the sale completed, and I’m genuinely grateful for her persistence, communication and calm approach during a challenging market. Based on my experience, I would recommend working with her.

18 June 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Jay 3We greatly appreciate your 5-star review and the time you took to share your experience with Us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Thank you so much Harry, we hope to see you again for our shortlist viewings ! And hopefully find our dream home.

24 January 2026
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Christine We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

I did some viewings with Harry Rai in…

I did some viewings with Harry Rai in the Ealing area and the entire experience was amazing! Harry is so knowledgeable and was able to answer all my questions and provide advice where required. Would highly recommend Harry!

15 November 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Aparna We greatly appreciate your 5-star review and the time you took to share your experience with Harry Rai. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Five-star for Leah!

Leah has been an efficient, trust-worthy and professional sales manager. Five-star for her work!

16 October 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Yiming We greatly appreciate your 5-star review and the time you took to share your experience with Leah. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

An Imaginative Solution to a Short Term Problem

I am in the process of trying to buy a property promoted by Gibbs Gillespie of Ealing Broadway. The service they provide is professional and supportive. As I was about to exchange contracts for the sale of my property in Cambridgeshire my buyer unexpectedly pulled out. I would like to thank Leah Veresammy, Ealing Branch Manager, for helping me find an interim solution. She contacted the person selling the property which, I desperately want purchase and set up a meeting between us. The outcome has been that I am now renting that property until my Cambridgeshire property is sold. I can't thank her enough for her prompt and imaginative action. Leah has also been in touch with estate agents in Cambridgeshire in an attempt to speed up the sale of my property.

13 October 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Mr Kaye, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Leah. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!



Kind regards, Customer Care Team

Rated 5 out of 5 stars

We had a positive experience buying our…

We had a positive experience buying our first home thanks to the Gibbs Gillespie Ealing team. Leah managed our purchase end to end, from offer acceptance through to completion, and was incredibly proactive, a great communicator, and truly went above and beyond to keep things moving smoothly. Irene, Rohan and Luke also supported us at different stages, so we always had a point of contact and felt confident we were being looked after. Our purchase was complex and took much longer than expected with multiple stakeholders involved, but the whole team made the process so much easier than it could have been. Highly recommend!

29 August 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Valeria We greatly appreciate your 5-star review and the time you took to share your experience with Leah, Rohan, Luke, Irene and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Property Purchase

I recently completed the purchase of a property where your Ealing Broadway branch represented the seller. Although the transaction presented a few unexpected challenges during the conveyancing process, I wanted to take a moment to express my appreciation for the outstanding support I received from your team.

Leah, the branch manager, consistently demonstrated professionalism and a proactive approach that kept the process moving. Rohan and Luke were equally attentive and responsive, always ready to assist when delays arose. I also want to highlight Irene’s role as move manager - her timely interventions helped resolve issues efficiently and kept momentum when it mattered most.

It’s rare to encounter such a cohesive and dedicated team, especially in complex transactions. Their commitment to clear communication and client care made a real difference. Based on this experience, I would not hesitate to recommend Gibbs Gillespie to anyone seeking a competent and reliable estate agent.

22 May 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear T Gill

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah and the team a 5 star rating!

Many thanks
Customer Care Team


Rated 5 out of 5 stars

Great experience

We had a great experience working with Leah and her team when buying our flat in Ealing.

She has been very professional and an excellent communicator throughout the entire process. She has never pressured us and always tried to come up with good solutions to overcome all the obstacles that inevitably come in the property buying process! We also really enjoyed her positive and upbeat attitude!

Would recommend to anyone thinking about property around Eiling (which is a really lovely part of London!)

15 May 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Exceptional Experience

The team at Gibbs Gillespie in Ealing Broadway were an absolute dream to work with - always on hand to help, with exceptional communication. Thank you to Rohan & Luke, but an even bigger thank you to the star of the show - Leah Verasammy! Having now successfully secured a gorgeous 1 bed flat, Leah made the whole process extremely smooth. I would recommend these estate agents to anyone looking to sell or buy! A very professional experience.

5 March 2025
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Matt

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Luke & Rohan a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

An amazing team who really go the extra mile

I had a really great experience selling my property with Gibbs Gillespie Ealing Broadway. Leah, Luke and Rohan are an amazing team who really go the extra mile. Always professional, helpful, knowledgeable and a real pleasure to work with. I highly recommend them.

9 December 2024
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Helena
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah, Luke and Roahn a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Recently purchased a property with Ginbs Gillespie

My husband and I recently purchased a property with Gibbs Gillespie and we had Leah Verasammy and Rohan Berry from the Ealing Broadway office help us each step of the way. From the beginning, they were responsive, helpful and went the extra mile particularly towards the end when there were a few road bumps that threatened to delay the completion of our purchase. Leah would make the extra effort, taking the initiative to call us and the sellers to find out exactly what the problem was from both sides and ensured that any miscommunication issues were resolved quickly so that we were not left without a place to live indefinitely. We would recommend them as sales managers and property agents!

6 December 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Hannah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rohan and Leah a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We sold our property with GG

We sold our property with GG, Leah was the agent to provide great service along this sales. Even though the whole process took more than 6 months. There were so many things happened through out the whole process. Thanks so much Leah for all the hard work. This sales journey always reminding me that we are team. 😉thanks again! I wish you all the best!

26 November 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Ming
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Great performance by Leah and her team

Successful completion of a difficult transaction would not have happened without the tremendous energy and support from Leah in the Ealing Broadway office. In particular she worked so well with the seller to reassure her that I was doing all in my power to resolve issues further down the chain. Leah also v efficient - rapid responses to emails and calls.

19 November 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Martin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Thank you!

We would like to express our sincere gratitude to Leah and Rohan at the Ealing Broadway Gibbs Gillespie branch for their outstanding support throughout our flat purchase. Despite the complexities involved in the transaction, they maintained excellent communication, keeping us informed at every stage. Their professionalism, knowledge, and dedication made what could have been a stressful experience much smoother. We truly appreciate their hard work and would highly recommend their services to anyone looking to buy or sell property.

We would also like to thank Irene, the Move Manager, for her invaluable assistance in coordinating the final steps of our move. She worked closely with the solicitors on both sides, ensuring everything stayed on track and deadlines were met.

22 February 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Kai

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Rohan, Irene and Leah a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Gibbs Gillespie - an outstanding experience

Gibbs Gillespie were outstanding at marketing and completing the sale of my late Mum’s house. Leah, at the Ealing Broadway office, is clearly a very skilled and experienced manager and has a reassuringly detailed and extensive knowledge of the local housing market. A buyer for the house was found very quickly, and when, a few weeks later, the process started moving a little too slowly, we were very impressed by Leah’s responsiveness to our concerns. Her swift and decisive action meant, within hours, she was able to get the process moving again. However, aside from her obvious efficiency, she is also very approachable and empathetic and was greatly understanding of the fact that we were selling a much loved family home.
In all, Leah and the team were competent, efficient, great at explaining the procedure with clarity and reassuring when it mattered. They were also nearly always available when I tried to make contact. It has been a pleasure to work with them and we wouldn’t hesitate to use them again.

7 September 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Dear Amanda

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Leah and the team a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

Leah Verasammy at Gibbs Gillespie…

Leah Verasammy at Gibbs Gillespie Ealing Broadway was outstanding. She was professional, conscientious and extremely hard working. Her team secured an asking price offer prior to the house going on the market publicly. I couldn’t recommend her more.

19 July 2024
Unprompted review
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Reply from Gibbs Gillespie - Ealing Broadway

Good Afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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