Sensate Reviews 1,530

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in promoting relaxation, improving sleep, and reducing stress and anxiety. Many users find the device easy to use and appreciate its gentle, patterned vibrations combined with soundscapes, which they describe as grounding and calming. People report significant benefits, including relief from panic attacks and migraines, and a general sense of well-being. However, some customers have expressed dissatisfaction with the customer service and response times. There are mentions of issues with receiving replies, slow responses to inquiries, and difficulties with defective products or subscription access. While the product itself is highly valued, a portion of users have encountered challenges with support and after-sales service, including problems with device malfunctions and unhelpful customer interactions.

What people talk about most

Product

Customers generally report positive experiences with the product, finding it effective for relaxation,... See more

User experience

Customers consistently note positive experiences with user experience, finding the device relaxing and easy... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the product, stating it works well,... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some reviewers praise the helpfulness and... See more

Response time

Clients express significant frustration with response times. Many report sending multiple emails and form... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Senate helps me meditate and gets more out of my time when I’m busy and have an overwhelmed/resistant mind. Excellent product overall- although after paying for the device, it’s annoying to be asked t... See more

Rated 4 out of 5 stars

Delivery process was very good. Unit works well and helps to relax. But I think for that (high) price Sensate should offer more included music which you actually only get when taking an abo. That is a... See more

Rated 5 out of 5 stars

My Sensate device has really helped me to relax, both during the day and at night, helping with my tendency for insomnia. If I find a need for it at night, I can easily start a session without p... See more

Rated 5 out of 5 stars

I’ve been using my Sensate for many years now. It helped me stitch my sleep together after becoming a parent of 2 wrecked my sleep. I have dysautonomia from connective tissue syndrome, Ehlers Danlos.... See more


Company details

  1. Wellness Program

Written by the company

Developed by physicians and tested in clinic, Sensate uses infrasonic therapy to help your body's nervous system recover from daily stresses. Each session is a synchronised soundscape that is both felt and heard simultaneously to tone the vagus nerve.


Contact info

Stress Relief Technology for Relaxation

10-Minute Vagus Nerve Device Shown tu Cut Stress by 48% & Boost Sleep.

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Poor battery life…

This has helped calm me occasionally but the problem is that the battery does not seem to hold a charge well. I went awhile without using it and then last night, when I couldn't sleep, I wanted to use it but it was completely dead even though I fully charged it after my last use.

7 March 2026
Unprompted review
Rated 3 out of 5 stars

We'll see...

Processing & shipping times were significantly delayed without communication. Customer service response time was also quite delayed, requiring more than one inquiry only to receive an answer that did not adequately address the concern. I was close to cancelling my order out of concern this was a fraudulent site. HOWEVER, I have my Sensate now & just used it for the first time tonight. I'm hoping this works as well as I've read. Just waiting for my subscription to be activated.

16 February 2026
Rated 5 out of 5 stars

Just love my Sensate

Just love my Sensate. I have been using this device for 5 years and keep getting benefits from it. This is my way of unwinding and regaining enough energy to keep going as I have fibromyalgia and lots of chronic pain and I get pretty washed out at one point in the day. I definitely recommend this device

4 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Lorraine, thank you so much for sharing your experience!
We’re truly touched to hear that Sensate has been a part of your daily routine for the past five years and has helped you find moments of relaxation and renewed energy, especially while managing fibromyalgia and chronic pain. It means so much to us that you continue to find benefits and that you’d recommend Sensate to others.
Thank you again for your kind words, we’re so happy to be part of your journey! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

Amazing relaxing feature I used it…

Amazing relaxing feature I used it three years every night 🙏

4 March 2025
Unprompted review
Sensate logo

Reply from Sensate

Hi Shone, thank you so much for your kind review!
We’re thrilled to hear that Sensate has been part of your nightly routine for the past three years and that it continues to help you relax. It means a lot to us to know it’s making a difference for you.
Thank you again for sharing your experience, we’re so happy to be part of your journey! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

The Sensate system is a well-designed…

The Sensate system is a well-designed and effective tool in support of personal neurological system recovery and improvement. The short time to noticeable improvement is impressive and needed. Great customer service support.

3 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Steven, thank you so much for your wonderful review!
We’re delighted to hear that Sensate has been helpful in supporting your nervous system recovery and that you noticed improvements quickly. It’s also great to know that our customer service team was able to assist you, we always strive to provide the best support possible.
We truly appreciate you sharing your experience and hope you continue enjoying your Sensate journey! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

I love my Sensate

I love my Sensate! Truly a great way to relax and help regulate my anxiety.

3 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Naomi, thank you so much for your kind review!
We’re thrilled to hear that Sensate has been helping you relax and manage your anxiety. It means a lot to us to know it’s making a positive difference in your daily life.
Thank you again for sharing your experience! 🧡

Warmly,
The Sensate Team

Rated 1 out of 5 stars

Sorry but this was truly useless and a…

Sorry but this was truly useless and a waste of money

10 February 2026
Sensate logo

Reply from Sensate

Hi Donald, we’re glad you took the time to share your thoughts!
Everyone’s journey with Sensate is a little different, and some people notice benefits sooner than others. We recommend continuing your sessions consistently, as results can vary from person to person.
If you’d like any extra guidance or tips to get the most out of your Sensate, please feel free to reach out to us at info@getsensate.com our team will be happy to help.
We really appreciate your feedback and hope you start noticing the benefits soon! 🧡

Warmly,
The Sensate Team

Rated 1 out of 5 stars

The shipping time was ridiculous

The shipping time was ridiculous. It took so long to get here.
Now I’m finding that there aren’t many instructions on how to use it.

17 December 2025
Sensate logo

Reply from Sensate

Hi teri, thank you for your review, and our apologies for the delays you experienced.
You can find step-by-step guides both on our website at getsensate.com and in the emails sent after your purchase. If you need any further assistance or have questions, please don’t hesitate to contact us at info@getsensate.com, our team will be happy to help.
We really appreciate your feedback and hope you enjoy your Sensate experience! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

Extremely relaxing helped me doze off…

Extremely relaxing helped me doze off to my first afternoon nap in a long time.

2 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Carlo, thank you so much for sharing your experience!
We’re so happy to hear that Sensate helped you enjoy your first afternoon nap in a long time. It’s wonderful to know it’s bringing you moments of relaxation and rest.
Thanks again for your kind words! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

Love this device

Love this device. Perfect way to relax and hopefully tone up my vagal nerve.

2 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Patricia, thank you so much for your kind review!
We’re delighted to hear that Sensate is helping you relax and support your vagal nerve. It’s wonderful to know it’s making a positive difference in your daily routine.
Thank you again for sharing your experience! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

I love this device

I love this device ! I’ve used it now for 3 years I believe and first it just calmed me down helped me do SelfCare -blissed me out / it’s helped me sleep - it’s helped the gut/BBB connection - I’ve learned so much about the vagus nerve bc of your device - love the vibrations the frequency music … it’s part of my health routine - I do promote it to may people

1 March 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Jean, thank you so much for sharing your wonderful review!
We’re thrilled to hear that Sensate has been part of your health routine for the past three years and that it’s helped you relax, sleep, and explore the gut–brain connection. It’s amazing to know that you’ve learned about the vagus nerve and that the vibrations and frequency music have made such a positive impact on your well-being.
We truly appreciate you promoting Sensate to others and sharing your experience, it means so much to us to be part of your journey! 🧡

Warmly
The Sensate Team

Rated 5 out of 5 stars

I dig it

I dig it, very relaxing, purchase and shipping went well, the app is very easy to use. I wish the vibration intensity was stronger, but laying on my side I learned that hugging a pillow to hold it in place achieves great effect, thanks sensate

28 February 2026
Sensate logo

Reply from Sensate

Hi Mike, thank you so much for sharing your experience!
We’re so happy to hear that Sensate has been relaxing for you and that your purchase and shipping went smoothly. It’s great to know the app is easy to use and that you found a creative way to enjoy the vibrations even more by using a pillow, we love hearing these clever tips from our community!
Thank you again for your kind words and for being part of the Sensate journey! 🧡

Warmly,
The Sensate Team

Rated 5 out of 5 stars

Very comfortable experience on my first…

Very comfortable experience on my first time use. Super easy to set up and get started. I struggle with anxiety so I’m hopeful this will fulfill what is had been reported by others to accomplish. I will be using it upon waking, in the afternoon and when going to sleep.

26 February 2026
Unprompted review
Sensate logo

Reply from Sensate

Hi Kathleen, thank you so much for sharing your experience!
We’re thrilled to hear that your first experience with Sensate was comfortable and easy to set up. We hope it brings you the relaxation and support you’re looking for as you use it throughout the day.
Thank you again for your kind words, we’re excited to be part of your wellness journey! 🧡

Warmly,
The Sensate Team

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