GetHuman Reviews 313

If zero was an option...waited for one hour,5 minutes for a Delta issue, canceled the request for gethuman assistance. They emailed three times to find out if the issue was resolved, replied to each email (doesn’t say do not reply), continued to get emails asking if issue was resolved. Finally clicked on link in email “no, issue was not resolved”, throws you back into the hold for customer service. Absurd!!!!

It was nice to know there was a company trying to resolve my issue even though I resolved it myself. Thanks for your help.

I was also happy with ebays advise but in this case it did not make any difference .

Excellent support, and super fast, thank you.

Good job thank you so much Facebook please recover my Facebook account

Spam and lots of it- wish they would leave me alone and they were absolutely no help with a tom tom problem which is now in the bin

GetHuman always works - and has made my life so much easier. I use it all the time.

At first when I put the 2 reviews on the Uber eats app I felt like that wasn’t going to work because I was expecting news about my problem with the delivery and stuff but as soon as I left my review on GetHuman I got an email quick and got the problem solved so I’m glad and thankful

I did get an answer, but it was only "Did GetHuman" solve your problem, and the answer is NO.

No body helped me my Snapchat is still locked

Is just a scam! I though they can help solved a problem but they didn’t.

This has got to be illegal to waste people's time and claim to help whilst doing nothing!! One of the worst companies I've ever dealt with. Both Get Human and LinkedIn. Such a rip off and more should be done about this!! They are ripping people off by trapping them with free offers and inconveniencing them later. Like many others I cancelled my premium subscription but I've still been charged and no appropriate customer service process in place.

they say they can help with contacting site5 for me but that is bs.
gethuman keeps sending me the same email over and over again
I've received 6 of these one last time...
One last time: did your Site5 issue ever get resolved?

YES:

NO, I still want help:

We hope we can be helpful in taking care of the problem, so please let us know.

-The GetHuman Team

PS: This is our last follow-up about this.

total bs company

You keep sending me message if I was clear or still having problem with it and I keep clicking still having problem. And you auto rob live messages is not helping at all and can’t even get help with Facebook issues.

To be honest I am still not sure about Get Human
I find their website confusing , in my cases tids and bits of info ans suggestions I really try to be fair on reviews In resuming , No they did not get me a viable means to contact vendors.

Asked for help with a Skype issue, received two emails asking if I'VE fixed my problem yet!!! Who are they kidding with the "GETHUMAN" logo.
Wouldn't be a human within 10,000 KMs of this crowd of scamming bots. Absolutely USELESS.

Good, fast service.

My issue was with The Tile App and the abysmal customer service. I couldn’t find a way to contact them in spite of their many “contact us” links. GetHuman confirmed Tile doesn’t have a customer service phone number but they provided a working link to reach out to customer service. A day and a half later I had resolved the problem myself. Tile finally responded but not with anything helpful.

YOUR HELP TEAM TURNED OUT TO BE AN UNEXPECTED GEM IN PROMPT AND EFFICIENT HELP SERVICE THAT EVEN INCLUDED INTENSIVE FOLLOW UP:

1-BEFORE DURING AND AFTER RECEIVING MY REQUEST FOR THEIR HELP

2-AFTER SENDING ME DETAILED INSTRUCTIONS FOR SOLVING MY PROBLEM IN ORDER TO MAKE SURE MY PROBLEM WAS SOLVED

I WISH THEIR RATING HAD MORE STARTS BECAUSE THEIR SERVICE DESERVES THEM

A BIG THANK YOU....!!!

It took some time to get the tech on line, once he was on it was piece of cake the way he walked me true.
The Tech was very pleasant and patience with me.